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Franklin Suite Hotel

3.0 star property
Riverfront hotel with 24-hour fitness, near Rivers Casino

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Franklin Suite Hotel

Terrace/patio
Fridge, microwave, dishwasher, coffee/tea maker
Basic Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Exterior
Point of interest
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free breakfast
  • Gym
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Convenience store
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Laundry facilities
The price is ￥12,954
￥14,474 total
includes taxes & fees
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Basic Suite, 1 Queen Bed

Basic Suite, 1 Queen Bed | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Basic Suite, 1 Queen Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Suite, 1 King Bed

Basic Suite, 1 King Bed | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Basic Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (468)
The price is ￥15,131
￥16,492 total
includes taxes & fees
Dec 27 - Dec 28
Clearwater Suite Hotel
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About the neighborhood

Map
10300 Franklin Ave, Fort McMurray, AB, T9H0A5

What's nearby

  • Rivers Casino - 12 min walk
  • MacDonald Island Park - 13 min walk
  • Northern Lights Regional Health Center - 3 min drive
  • Keyano College - 4 min drive
  • Heritage Park - 4 min drive

Getting around

  • Fort McMurray, AB (YMM) - 19 min drive

Restaurants

  • ‪Tim Hortons - ‬14 min walk
  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Mary Brown's Famous Chicken & Taters - ‬5 min drive
  • ‪A&W Restaurant - ‬13 min walk

About this property

Franklin Suite Hotel

When visiting Fort McMurray, Franklin Suite Hotel is a great choice to consider. Guests can enjoy the 24-hour fitness center, and snowboarding and snowmobiling are nearby. The helpful staff and spacious guestrooms get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 75 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 5:30 AM–8:30 AM
  • Water dispenser

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • ATM/banking
  • Television in common areas
  • 24-hour fitness center
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Toaster oven
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • Eco-friendly toiletries

Fees & policies

Renovations and closures

The property will be renovating from April 8 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 200 per stay
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Parking

  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Franklin Suite
Franklin Suite Fort McMurray
Franklin Suite Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Fort McMurray, Alberta
Franklin Suite Hotel Hotel
Franklin Suite Hotel Fort McMurray
Franklin Suite Hotel Hotel Fort McMurray

Frequently asked questions

Does Franklin Suite Hotel offer free cancellation for a full refund?
Yes, Franklin Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Franklin Suite Hotel?
Yes, pets are welcome. There's a charge of CAD 20 per pet, per night, and there's also a deposit of CAD 200 per stay. Service animals are exempt from fees.
Is parking offered on site at Franklin Suite Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Franklin Suite Hotel?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Franklin Suite Hotel?
No, this hotel doesn't have a casino, but Rivers Casino (12-min walk) is nearby.
What is there to do at Franklin Suite Hotel and nearby?
During the winter, enjoy fun activities nearby like snowboarding and snowmobiling, and return when the snow melts for a round of golf at the nearby golf course. Franklin Suite Hotel also has a 24-hour fitness center.
Does Franklin Suite Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a refrigerator, a dishwasher, and a microwave.
Does Franklin Suite Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Franklin Suite Hotel like?
Franklin Suite Hotel is located by the river, a short 13-minute walk from MacDonald Island Park and 15 minutes' walk from Athabasca River.

Franklin Suite Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Lovepreet, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

This is based on the fact that it is in Ft Mac but the hotel is more like a poorly run condo air bnb. First overall look was that it wants to be a hotel but the furniture was damaged and disorganized with a layer of construction dust on everything as they complete renovations. Nice kitchenette but 2 bowls and 2 cups aren't doing me any good with nothing to cook on and no coffee filters for the machine. It was freezing in the suite and I walked to the front desk for an extra blanket as I could not change the thermostat from A/C to heat. The woman said she would "call the room phone" but there is no phone in the room. She did come up to the room with a thin sheet as my blanket because she could not find anything else. It was for a smaller bed and didn't help. After 2 nights I returned to the front desk to request the room be tidied because they only provided 2 face cloths and the garbage needed to be taken out. The woman at the desk informed me that they only clean after 3 nights .. that just did not make sense to me as they did not provide enough towels and space to allow a 3 night stay without replenishing supplies. I didn't need the floor mopped or the bed made, just some darn towels and a larger garbage bin. The amenities are non existent. Overall, I just could not stay there for another night and left early even though I ended up paying for the full time booked. I can't fault them for charging me but I was just so uncomfortable that I had to go home.
SaDea, 4-night romance trip
Verified Expedia guest review

4/10 Fair

The room did not have clean furniture in it, the furniture was incredibly worn and tattered. The bathroom had broken tiles, falling off the walls. The repairs on the ceilings and walls were terrible. It felt like I was staying in a low end apartment. Not having a breakfast but instead a "bagged" breakfast was sub-par. We have frequented this hotel consistently for years but will be looking for other options in the future.
Kerri, 3-night trip
Verified Expedia guest review

8/10 Very Good

The staff are the greatest, they make my stay so easy,2nd time Ive stayed there. I'll go back in a minute
Carolyn, 2-night trip
Verified Expedia guest review

4/10 Fair

There were signs stating the hotel had bugs (not bed bugs) and that this was normal because they were surrounded by a forest. I've stayed at other hotels in Ft Mac this is not the case. There were bugs in my shower and even in my bed when i pulled back the covers. Also only one plug in worked so it was lamp or laptop. Will not stay again.
Brandi, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Shirley, 1-night romance trip
Verified Expedia guest review

6/10 Good

Aaron, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious room, great bathtub!
Room was beautifully appointed with soaker tub. Staff especially gracious, especially Rain at the front desk. Will stay again!
Kimberley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pick my son up 4-5 times a year and always stay overnight till my flight home. Always happy with the service, room and value for the money. Back in a few months :)
Arthur, 1-night family trip
Verified Expedia guest review

6/10 Good

The fridge was sketchy - did not work at first, then was very noisy when it did work. I had to shut it off to get some sleep. Staff did send maintenance in. On my return to the room, I was surprised to see 2 fridges - the original one and another one on the floor beneath it. I still had to shut off the existing one to get some sleep. I have to wonder why they didn't take the noisy one away... I didn't return to the room until 11 pm, & they knew I was checking out in the morning. Made me feel like they were in the midst of making things right for the next guest, not for me.
Terry, 2-night trip
Verified Expedia guest review

4/10 Fair

Construction
First off I never got the room in booked. I asked for 2, queens only got one queen but since I was solo was not a big deal. We were never informed of the construction. There was construction right above my room until 11pm. I had to work early so this was less than ideal. I ended up calling the desk to tell them to stop but they didn’t stop until 11pm. I was not super impressed. I get you have to do construction but it should stop at a certain time and should be informed ahead of time.
Ryan, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Stephen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Internet cannot be used, extremely slow. The heating did not work, although it was +4C outside. The room was not heated.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Kerri, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Sajjad, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

alexey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The room was fantastic and very clean. The staff was very friendly and helpful. Plan on staying here again next time Im there
Vicki, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Been using the hotel for techs coming in for jobs and it’s been accommodating for our needs, rooms are clean and good location
Margaret, 2-night business trip
Verified Expedia guest review

2/10 Poor

Property had renovations going and did not mention this . It was major renos right above the room i was supposed to be staying in . I explained that i worked nightshift from 6 pm to 6am and could not sleep during the renovations . They did not have another room available
Ricardo, 14-night business trip
Verified Expedia guest review

8/10 Very Good

Nice stuff, breakfast not good enough, changed room in second night due to too close to highway which means loud at night, fast cool and heat, comfort bed. They are doing renovations on top two floor means if you stay at floor 3, will be loud before 6pm during day time.
Yansong, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amy, 2-night business trip
Verified Hotels.com guest review