Taj Exotica Resort & Spa, Goa

5.0 star property
Luxury beachfront resort with spa, near Benaulim Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Taj Exotica Resort & Spa, Goa

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
View from room
Premium Villa Room with Plunge Pool King Bed | View from room
Lobby
Indulgence Villa with Plunge Pool, 1 King Bed | Premium bedding, minibar, in-room safe, individually furnished

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Pet friendly
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The price is ¥45,780
¥54,021 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 22 of 22 rooms

Garden Villa Room with Plunge Pool, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 116 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Villa Room Garden View Twin Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

Indulgence Villa with Plunge Pool, 2 Twin Beds

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

Presidential Villa with Plunge Pool, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 166 sq m
  • Sleeps 6
  • 2 King Beds

Premium Villa Room Garden View King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Premium Villa Room Garden View Twin Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

Indulgence Villa with Plunge Pool, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Premium Villa Room with Plunge Pool King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Villa Room Garden View King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room Sea View, 2 Twin Beds

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

Garden Villa Room with Plunge Pool, 2 Twin Beds

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

Exotica Room With Sitting Area

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Sea View Room, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 93 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

3 Bedroom Sea View Family Suite with Living Room (Interconnected)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 230 sq m
  • Sea view
  • Sleeps 8
  • 3 King Beds

Deluxe Room Sea View, 2 Bedrooms (Interconnected)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 114 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Room Sea View, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 57 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Executive Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
  • 111 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

2 Bedroom Sea View Family Suite with Living Room (Interconnected)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 153 sq m
  • Sea view
  • Sleeps 7
  • 2 King Beds

Garden Villa Room, 2 Bedrooms (Interconnected)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 114 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Premium Garden Villa Room, 2 Bedrooms (Interconnected)

Highlights

Balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
  • 114 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Calwaddo, Benaulim, Goa, 403716

What's nearby

  • Maria Hall - 4 min drive - 2.7 km
  • Goa Chitra - 5 min drive - 3.1 km
  • Benaulim Beach - 6 min drive - 1.8 km
  • Varca Beach - 12 min drive - 4.5 km
  • Colva Beach - 17 min drive - 6.7 km

Getting around

  • Dabolim Airport (GOI) - 49 min drive
  • Madgaon Junction Station - 16 min drive
  • Seraulim Station - 18 min drive
  • Chandor Station - 19 min drive

Restaurants

  • ‪Savio's Bar And Restaurant - ‬3 min drive
  • ‪Sala Da Pranzo - ‬1 min walk
  • ‪The Southern Deck, Beach Bar and Bistro - ‬5 min drive
  • ‪Miguel Arcanjo - ‬10 min walk
  • ‪Sky Rooftop Bar and Restaurant - ‬3 min drive

About this property

Taj Exotica Resort & Spa, Goa

At Taj Exotica Resort & Spa, Goa, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just a 5-minute drive from Benaulim Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Dining choices include 3 restaurants and the bar/lounge is a great place to grab a cold drink. A free kid's club, a poolside bar, and a 24-hour fitness center are other highlights at this luxurious resort. Fellow travelers say great things about the helpful staff.

Languages

English, Hindi

At a glance

Hotel size

  • 140 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • Guests driving to the property should contact this property in advance (e.g., directions)
  • For more details, please contact the property using the information on the booking confirmation
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 30 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi (4-device limit) and wired internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golf lessons
  • Mini golf
  • Shopping
  • Pool table
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Water skiing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1999
  • ATM/banking
  • Garden
  • Picnic area
  • Library
  • 24-hour fitness center
  • Golf driving range on site
  • An outdoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio
  • Individually furnished
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi (4-device limit) and free wired internet
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Miguel Arcanjo - Overlooking the ocean and garden, this fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
Sala Da Pranzo - Overlooking the garden, this coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
Lobster Village - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 1500 for adults and INR 750 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 4000.0 per night

Pets

  • Pets are allowed for an extra charge of INR 2000 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: A maximum of 1 extra bed is permitted in guestrooms .

Also known as

Exotica Taj
Taj Exotica Resort Spa Goa
Taj Exotica Benaulim
Taj Exotica Hotel
Taj Exotica Hotel Benaulim
Taj Exotica Goa Benaulim
Taj Exotica Goa Hotel Benaulim
Taj Exotica Hotel Goa
Taj Exotica Resort Goa Benaulim
Taj Exotica Goa
Taj Exotica & Spa, Goa
Taj Exotica Resort Spa Goa
Taj Exotica Resort & Spa, Goa Resort

Frequently asked questions

Does Taj Exotica Resort & Spa, Goa offer free cancellation for a full refund?
Yes, Taj Exotica Resort & Spa, Goa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Taj Exotica Resort & Spa, Goa?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Taj Exotica Resort & Spa, Goa?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 30 lbs per pet. There's a charge of INR 2000 per pet, per day. Food and water bowls are available.
Is parking offered on site at Taj Exotica Resort & Spa, Goa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Taj Exotica Resort & Spa, Goa?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Taj Exotica Resort & Spa, Goa and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Taj Exotica Resort & Spa, Goa also has a 24-hour fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Taj Exotica Resort & Spa, Goa?
Yes, there are 3 onsite restaurants, featuring beachfront dining, local cuisine, and garden views.
Does Taj Exotica Resort & Spa, Goa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Taj Exotica Resort & Spa, Goa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Taj Exotica Resort & Spa, Goa like?
Taj Exotica Resort & Spa, Goa is located a short 9-minute walk from Vaddi Beach.

Taj Exotica Resort & Spa, Goa Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Gautam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ravikumar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

kratika, 1-night trip
Verified Expedia guest review

10/10 Exceptional

KANTA SURESH, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very courteous staff
Sanjay, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice Resort ,Good Holiday destination
Shome, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Just returned from an amazing stay at the Taj Exotica Resort and Spa. This hotel is absolutely amazing. The hotel itself is wonderful, set on 56 acres, beautifully decorated, only 2 stories high, very stylish. But what makes the hotel is the staff. From the moment we arrived until we left they staff were absolutely wonderful. We went for breakfast every morning and by the third morning our coffee was waiting for us, when we finished a second cup arrived then we were offered a coffee to go. Indra and his staff made our day. They always met you with a smile and could not do enough for you. The staff round the pool were so kind and considerate, not only giving you towels but placing them on the sun bed and moving the sun bed to wherever you wanted. Water was always readily available and in the heat and humidity it was a necessity. Our room was spotless and kept that way by the cleaning staff who came twice daily to clean and check if anything needed topped up. I can't quite believe it, but not only were our sheets and bedding changed half way through the holiday but the curtains as well. The gardens are beautiful and well tended by gardeners. I like exploring the area, which we did, but if I was told I had to stay in this hotel for two whole weeks and never leave I would be delighted. I cannot say how amazing I thought this hotel was. We will definitely be back in Goa but could not return without staying at the Taj Exortica. Thank you for an amazing time.
Sharon, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

Thanks to Staff members, service was awesome. It os to note that Miss Aishwarya was excellent and very responsible. Particularly thank her and staff for helping is with our daughter birthday celebration. Her hospitality made the difference for our feelings. We thank her big time. I enjoyed playing golf and I feel Mr. Johnson was the best coach I have ever come across. He made golf soneasy for me. I owenhim a big time.
Narendra, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property!
Karan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this property is amazing from their staff to the location of this hotel.
yash, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We had an excellent 4 day stay at this beautiful property We had a very relaxing and luxurious break with delicious breakfast
adarsh, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms are extremely comfortable. It has a huge garden and it leads to a private beach. The breakfast menu is amazing!
Hari Krishna Sravan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Pavan, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great beachside location. Wonderful views and bars facing the ocean. Terrific breakfast buffet. We had to change our first room as it was smelling of cigarettes.
Shashibhushan, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jay, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anuj, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beach does not have loungers or seats - no licence
We came for a beach holiday to relax - the beach was great but there are no seats or loungers because hotel does not have a licence for them. They asked us to sit behind large mesh wired boundaries. Nowhere on their websites or travel web agents does it tell you that you can’t sit in their beach on loungers or deckchairs. They need to inform on their website and booking platforms so customers can make an informed choice.
Hina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JANET, 6-night trip
Verified Hotels.com guest review

6/10 Good

Average beach resort!
Too many house flies across the property. Not the best beach resort in Goa. Breakfast wait time was quite long. Not good value for money.
Tauseef, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My friend and I enjoyed our 3-night stay very much. the hotel’s staff and services were helpful and generally great. We specifically enjoyed our one-hour customised cooking session organised by Narmin and a couple of the hotel’s chefs. Delicious food and great fun. If I were to suggest an improvement or two, I'd ask for more activities for adults. Also, it might be easier if different taxes were not excluded from the price lists…
Farnaz, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Our second time at Taj exotica goa and as expected we had a very relaxing and joyous stay. The staff as usual very hepful..we will definitely be back again
kaustuv, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

We thoroughly enjoyed our stay here. Staff was excellent save for one individual at the reception. We arrived late to the property at midnight or so we lost about most of our first day experience there. So. We asked during checkin if there is a possibility for a late checkout. They said if there is a possibility they will accommodate us. Come checkout day this person at the reception said they don’t have availability and wanted to charge us an extra 4 grand. The money is not a big deal given what we paid already, But we did not appreciate the dishonesty here. We knew for a fact that they had availability and that the people checking in to our room were coming after our checkout. When we talked to someone else at the reception we were able to resolve this quite easily. Overall everyone else at the property were really kind considerate hospitable and helpful.
Sushanth, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

harry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review