DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

4.0 star property
Beachfront hotel with free beach shuttle, near SOHO Square

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Photo gallery for DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

4 outdoor pools, pool umbrellas, sun loungers
Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas
Exterior
Room, 2 Twin Beds, Sea View | Water view
Experience the best of Sharm El Sheikh at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort. Unwind with a beach massage, enjoy a swim-up bar, or try your hand at parasailing. With 24-hour fitness classes and free in-room WiFi, this hotel is perfect for those seeking adventure and relaxation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free breakfast
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 3 poolside bars
  • 4 bars/lounges
  • 4 outdoor pools
  • Free children's club
  • Free beach shuttle
  • 2 outdoor tennis courts
  • 24-hour health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $88
includes taxes & fees
$77 per night
Mar 17 - Mar 18

Room options

Available filters for rooms
Showing 41 of 41 rooms

Premium Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 285 sq ft
  • Sleeps 2
  • 2 Twin Beds

Grand Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • Sleeps 2
  • 2 Twin Beds

Grand Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 427 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 2 Twin Beds, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 285 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Suite, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room, 2 Double Beds, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • 605 sq ft
  • Sleeps 5
  • 2 Double Beds

Standard Room, 1 King Bed, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Sofa bed
Egyptian cotton linens
  • 427.0 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Garden View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • 640.5 sq ft
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 3 Twin Beds, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • 463 sq ft
  • Sleeps 3
  • 3 Twin Beds

Grand Room, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Double Bed, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Suite, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 Bedroom, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
  • 676.1 sq ft
  • Sleeps 5
  • 1 Double Bed

Grand Room, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Sofa bed
Egyptian cotton linens
  • 427 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • 285 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds, Sea View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • 427.0 sq ft
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Day bed
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Suite, 1 King Bed, Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Day bed
Egyptian cotton linens
  • 605 sq ft
  • Sleeps 4
  • 1 King Bed

Double/Twin Deluxe

  • Sleeps 2

Double/Twin Deluxe Balcony Or Terrace Pool View 2/3 Pax

  • Sleeps 3

Double/Twin Garden View (3Pax)

  • Sleeps 3

Family Room (2Ad+2Ch)

  • Sleeps 4

Double/Twin Sea View (2Ad+1Ch)

  • Sleeps 3

Double/Twin Garden View

  • Sleeps 2

Double/Twin Pool View

  • Sleeps 2

Single Garden View

  • Sleeps 1

Double/Twin Sea View (2Ad)

  • Sleeps 2

Double/Twin Balcony Or Terrace Pool View 2/3 Pax

  • Sleeps 3

Family Room (3Ad+1Ch)

  • Sleeps 4

Double/Twin Deluxe (2Ad+2Ch)

  • Sleeps 4

Single Balcony Or Terrace (1Ad)

  • Sleeps 1

Single Pool View

  • Sleeps 1

Double/Twin Garden View (2Ad+1Ch)

  • Sleeps 3

Double/Twin Balcony Or Terrace (2Ad)

  • Sleeps 2

Single Deluxe

  • Sleeps 1

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About the neighborhood

Map
Ras Nusrani Sharks Bay, Sharm El Sheikh, South Sinai Governorate, X

What's nearby

  • Shark's Bay - 8 min walk - 0.7 km
  • SOHO Square - 11 min walk - 1.0 km
  • Shark Bay - 17 min walk - 1.5 km
  • Shark's Bay Beach - 11 min drive - 7.2 km
  • Domina Coral Bay Congress Centre - 15 min drive - 10.9 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 13 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪ستاربكس - ‬9 min walk
  • ‪Ужин - ‬7 min drive
  • ‪كيف بار - ‬14 min walk
  • ‪فنار بار - ‬20 min walk
  • ‪بوول بار - هيلتون شرم دريمز ريزورت - ‬3 min walk

About this property

DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

Placing you within a 10-minute walk of Shark's Bay, DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort offers a private beach where you can enjoy beach umbrellas, beach massages, and yoga. 4 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour health club and 2 outdoor tennis courts. Dining choices include 2 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights include 4 bars/lounges, a free kid's club, and a beach bar.

All inclusive

All-inclusive room rates at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining availability limited at one or more venues

Land activities

Kids club

Lessons/classes/games

Aerobics

Entertainment

Access to onsite nightclubs

Languages

Arabic, English, Italian, Russian

At a glance

DONE

Hotel size

    • 629 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas (24 hours per day)
    • Free WiFi in rooms (24 hours per day)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Free beach shuttle
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–11 AM
  • 2 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Children's menu
  • Fireplace gate

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Parasailing
  • Sailing
  • Boat tours
  • Motor boating
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Rock climbing nearby
  • Horse riding nearby
  • Safari nearby

Working away

  • 3 meeting rooms
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 20 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour health club
  • 4 outdoor pools
  • Arcade/game room
  • 2 outdoor tennis courts
  • Waterslide
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Tile flooring in room

Room amenities

Be entertained

  • MP3 docking station
  • 44-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Day bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs

Special features

Dining

Waves Bar - Onsite bar.
A La Carte - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Splash Bar - Onsite bar. Open daily.
Mattam - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Q Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one way)
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Bay Resort
Hilton Bay Sharks Resort
Hilton Resort Sharks Bay
Hilton Sharks
Hilton Sharks Bay Resort Sharm el Sheikh
Hilton Sharks Bay Resort
Hilton Sharks Resort
Sharks Bay Hilton
Sharks Bay Resort
Hilton Sharks Bay Sharm el Sheikh
Hilton Sharks Bay Resort Sharm el Sheikh
Hilton Sharks Bay Sharm el Sheikh
Hilton Sharks Bay
Hotel Hilton Sharks Bay Resort Sharm el Sheikh
Sharm el Sheikh Hilton Sharks Bay Resort Hotel
Hotel Hilton Sharks Bay Resort
Hilton Sharks Sharm El Sheikh

Frequently asked questions

Does DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Yes, an airport shuttle is available. The charge is USD 15 per vehicle one way.

What are the check-in and check-out times at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

No, this hotel doesn't have a casino, but Sinai Grand Casino (13-min drive) is nearby.

What is there to do at DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort and nearby?

Have fun with onsite activities like parasailing, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Enjoy a swim in one of the 4 outdoor swimming pools or use the hotel's other amenities, which include 3 poolside bars and 4 bars. DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort also has a private beach, a 24-hour health club, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort?

Yes, there are 2 onsite restaurants, featuring Asian cuisine and garden views.

Does DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

Does DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort like?

DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort is a short 8-minute walk from Shark's Bay and 11 minutes' walk from SOHO Square.

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DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Fair

Back to the nineties.
Nothing has changed since the nineties. The hotel is run down, waiters are great but food quality is what it is. Never seen the entertainment crew do anything for the turists. We were there for diving, all other guests mainly for drinking cheap Egyptian alcohol.
cristiano R, 8-night trip

8/10 Very good

A beautiful well designed hotel catering for families which offers peace of mind for parents seeking some downtime while children play in and around the hotel grounds, pool, kids play area. Their hotel suites are spacious and comfortable for family access with balcony overlooking the main courtyard
Yvonne, 6-night trip

10/10 Exceptional

Absolutely loved my stay at doubletree Sharm el sheikh. It was the most comfortable and entertaining holiday. It was very convenient as I had a little one with me. The beach was such a close walk and also had a minibus going there. The all inclusive option was nice however I feel like they could have made the lunch and dinner options a bit more exciting. The staff were the nicest. The entertainment was really good!! Overall very clean, fun and relaxing. Highly recommend!
Hosay, 7-night trip

6/10 Good

Great staff, property quite old compared to others in Sharm, breakfast was very bad not the best quality foods and options.
Duha Bilal, 7-night trip

10/10 Exceptional

Great management and great staff
Ma Rosario, 5-night trip

10/10 Exceptional

Clean, calm, simple
Yama, 6-night trip

8/10 Very good

Location of my room
Zoher, 4-night trip

10/10 Exceptional

Staff was excellent always smiling and welcoming Everyone from the housekeeping to the front desk specifically Mr Mohamed El-Sayed he chose the best option for us even without asking I highly recommend the hotel to whom how search for the quality and hospitality Nader Yakob
nader, 1-night trip

8/10 Very good

Good hotel.far away from transportation
ehab, 2-night trip

10/10 Exceptional

Very nice resort good location in sharks bay private beach had good snorkelling. Half of the hotel under reservation meaning the second pool and spa were closed.
Idnaan, 13-night trip

10/10 Exceptional

Sharm El Sheikh getaway.
Delightful resort on the Red Sea with extensive fresh water pools.
william, 5-night trip

10/10 Exceptional

Excellent hotel
I was pleased with my stay at hilton sharks bay. The concierge Ahmed Hussein was helpful. I would recommend this hotel to everyone.
2-night trip

8/10 Very good

The pool was great. rooms are big and clean, but a bit outdated in style. Food is very basic, the manu in the buffet was almost the same the 7 days we stayed there. This was a bit boring. The hoel is very clean.
Azim, 7-night trip

10/10 Exceptional

Great hotel and great staff
I had a few issues with the bill but the customer service I received from Mahmoud gamal on the front desk was excellent and he resolved everything with confidence and a friendly a courteous attitude.
Jonathan, 1-night trip

10/10 Exceptional

Exceptional service of all the staff

6/10 Good

Safe and clean
ABDU, 3-night trip

6/10 Good

shame i had not been informed about the construction works and some facilties not being open
ISTVAN, 4-night trip

8/10 Very good

A good location to get away and relax. All inclusive experience food was average to above average. Service was best in the hotel restaurant whereas front desk staff at check-in/check out although good and courteous was overwhelmed by number of patrons. Overall a very good experience.
Wesley, 3-night trip

6/10 Good

The food was not good.need to give better bar and food services at the beach area
Tatiana, 3-night trip

2/10 Poor

Very terrible hotel
Gerges, 3-night trip

2/10 Poor

Nothing
Zeinab Ali, 4-night trip

2/10 Poor

Very bad
KEROLES, 4-night trip

4/10 Fair

Service no different from 2 or 3 stars. Only the cleaning staff are wonderful. The main reception staff are always grumpy and unfriendly.
KEIKO, 5-night trip

8/10 Very good

Pleasant
I needed a couple of days between arriving and flying to Cairo. The huge complex is very pleasant, but was very quiet. The room was good, but WiFi was poor there or often not functioning. The breakfast was as much as you want but nothing special. The staff were very kind and helpful and I will go back. Best designed for a poolside holiday or by the small beach.
William, 2-night trip

10/10 Exceptional

Fantastic hotel, highly recommend.
The staff at this hotel are genuinely happy, friendly and extremely helpful. They all work very hard to make your holiday memorable. It’s a clean and safe place to take your family, they have a team cleaning all the time. The main restaurant is buffet style, but they will cater for all dietary requirements. We are vegan and the chef was happy to make us specific food each day. The room was cleaned every day, towels etc refreshed by friendly and efficient people. The pool was also cleaned daily and watched over by many lifeguards. I would recommend this hotel to friends and family and I would love to stay again.
Shaun, 14-night trip