The resort is amazing, clean, relaxing. It was my first time but definitely not the last.
The restaurants were good. The vineyard is in the resort so you can do wine tasting without having to take the car.
Danielle
2 泊の友人との旅行
6/10
To be honest, we have been staying at this property for the past 10 years. The rooms are starting to get dated as there hasn’t been a huge change to the decor in years. For the first time in 10 years the room was not ready at 4pm. I get it that this can happen sometimes but the problem was with the front desk staff telling us the delay would be about 15-20 mins. They said they would call when the room was ready, but 2.5 hours later I had to go check on my own. The room was still not ready but after complaining that this was not reasonable anymore they gave us someone else’s room who had not arrived yet. We then spoke with the manager who gave us a credit to the restaurant which was a step in the right direction. Other than this mishap on check in, the rest of the trip was fine. The only thing I would recommend is updating the rooms somewhat. They have been that way for years and are showing their age now. The restaurant was awesome, I recommend the beef ribs.
宿泊されたお客様
3 泊の家族旅行
10/10
Ryan
2 泊の家族旅行
10/10
Gorgeous location and facilities. Loved the heated pool and hot tub in February! Immaculate.
Michele
2 泊旅行
10/10
rob
2 泊の友人との旅行
10/10
Darcy
2 泊の家族旅行
8/10
Christopher
2 泊の家族旅行
10/10
brendan
2 泊旅行
10/10
Wow!!! This hotel is amazing in many ways! Be sure to check out the onsite tasting room with their own wine brand, restaurant themed to the area and Indigenous people and culture, and so much more!
Leslie
2 泊の家族旅行
10/10
kyoungho
3 泊旅行
10/10
Ramit
3 泊の家族旅行
10/10
jefferson
1 泊の友人との旅行
6/10
For a very nice resort we were fairly disappointed.
The check-in was handled poorly as our room was not ready but they said once it was they’d call. We never got a call so we had to go back down to the desk and inquire if our room was ready. It was and had been for a little bit. Then they placed us away from the rest of our group, which wasn’t a major issue but we did ask to be close and they assured us we would be.
The adult pool was closed even though it was spring break and the family pool was over-run with unsupervised kids. If the adult pool had been advertised as closed we might have thought of another resort in Osoyoos.
The meal we had at the restaurant was ok, nothing spectacular for a “5” star resort but the service was great.
Finally, the condition of the rooms and hallways was dated and in need of a serious overhaul.
Overall we would likely book somewhere else in Osoyoos had we known all of the above.
David
2 泊旅行
10/10
The property could use an amenity space like a games room.
宿泊されたお客様
2 泊の友人との旅行
10/10
Michael
1 泊旅行
10/10
Great hotel. The room was immaculate, the kitchen had everything you needed, and the bed was comfortable. Love the robes and the big bathroom. Two thumbs up!
andrea
2 泊旅行
10/10
A very comfortable stay and great value for the location and facilities.
Eric D
2 泊旅行
10/10
Spirit Ridge is so relaxing and soul filling, I highly recommend it if you need a getaway to fill your cup. The year round heated pool, hot tub and steam room make it an awesome getaway!
wendy
1 泊の家族旅行
10/10
Love the pool and hot rub
Jennifer
2 泊の家族旅行
10/10
Our stay at the hotel was great, we were there for the New Years Party, are check-in with Andrea was amazing, it was quick and she gave us great information about the property. A security guard came and said he got a noise complaint but soon realized that it wasn't our room as us girls were a sleep and the 3 guys were just visiting. Beware of a lady with glasses and short hair in the pool area she is very nasty, she lives there and thinks that she owns the place.
ANDREA
2 泊の友人との旅行
10/10
The spa ans restaurant were amazing.
Maeghan
2 泊旅行
10/10
Everything is perfect
Mihwa
2 泊の家族旅行
10/10
Love staying here to enjoy the food, the pool, and the amazing views, whether it’s winter or summer.