See all properties

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

4.0 star property
All-inclusive property with full-service spa, connected to the convention center, near Cortecito Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Exterior
Premium bedding, pillowtop beds, free minibar, in-room safe
Sports facility
Premium bedding, pillowtop beds, free minibar, in-room safe
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Casino
  • Bar
  • 24/7 front desk
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Casino
  • 13 restaurants and 2 beach bars
  • 20 bars/lounges
  • Full-service spa
  • 6 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 6 outdoor tennis courts
  • Health club
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Sofa bed
  • Private bathroom
  • Separate sitting area
The price is ￥59,260
￥75,853 total
includes taxes & fees
Jan 6 - Jan 7, 2025

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for Suite (Connecting)

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite (Connecting)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed - single
  • 78 sq m
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 1 Queen Bed OR 2 Double Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Junior Suite Garden View Single

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Garden View Single

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed - single
Premium bedding
  • 33 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Junior Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Premium Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Beachside

Flat-screen TV, foosball, MP3 dock

Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed - single
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Garden View

Superior Junior Suite Garden View | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Flat-screen TV, foosball, MP3 dock

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Sofa bed - single
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Premium bedding
Ceiling fan
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Suite Beachside

Romance Suite Beachside | Premium bedding, pillowtop beds, free minibar, in-room safe

Romance Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Sofa bed - single
Premium bedding
  • 63 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rooftop Jacuzzi Terrace Junior Suite

Rooftop Jacuzzi Terrace Junior Suite | View from room

Rooftop Jacuzzi Terrace Junior Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Premium bedding
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Luxury With View

  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Superior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Double Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Deluxe With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Superior With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Executive With Partial View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Double Suite Luxury With View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Luxury With View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Triple Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Executive With Partial View

  • Sleeps 3
  • 2 Queen Beds

Suite Junior With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Side Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Premium With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Single Suite Deluxe With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Single Suite Deluxe With Garden View

  • Sleeps 1
  • 1 King Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Suite Junior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Junior With Garden View

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Executive With Partial View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Executive With Partial View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Executive With Partial View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Double Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premium With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Suite Superior With Garden View

Premium bedding, pillowtop beds, free minibar, in-room safe

Triple Suite Superior With Garden View

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

3 outdoor pools, pool umbrellas, sun loungers

Grand Bavaro Princess - All Inclusive

Pool
Free breakfast
Spa
Free parking
8.0 out of 10, Very Good, (3258)
The price is ￥32,821
￥38,729 total
includes taxes & fees
Dec 22 - Dec 23
Grand Bavaro Princess - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avda. Francia s/n, Playas de Bavaro Higuey, Punta Cana, La Altagracia, 23000

What's nearby

  • Cortecito Beach - 3 min walk
  • Casino Avalon Princess - 6 min drive
  • Cocotal Golf and Country Club - 11 min drive
  • Los Corales Beach - 14 min drive
  • Bavaro Beach - 28 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 31 min drive

Restaurants

  • ‪Las Torres Restaurant - ‬4 min walk
  • ‪El Behique - ‬7 min walk
  • ‪Helios Restaurante - ‬4 min walk
  • ‪Hemingway Bar - ‬6 min walk
  • ‪Guayacan - ‬4 min walk

About this property

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive

Putting you within a 15-minute drive of Cocotal Golf and Country Club, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and body scrubs. La Catedral, one of 13 restaurants, serves local and international cuisine and is open for breakfast and dinner. Other highlights at this all-inclusive property include 2 beach bars, a casino, and a nightclub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Entertainment

Onsite live performances

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 672 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 13 restaurants
  • 20 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Sailing
  • Rafting
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Skydiving
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Foosball
  • Use of nearby fitness center
  • Golfing nearby
  • Windsurfing nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference center (605 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 66 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Health club
  • 6 outdoor pools
  • Arcade/game room
  • Casino
  • Full-service spa
  • Nightclub
  • 8 casino gaming tables
  • 8 casino slot machines
  • Casino VIP room
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Single sofa bed
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Zentropia has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Catedral - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
La Paisana - This theme restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.
La Lola - This theme restaurant specializes in Spanish cuisine and serves dinner only. Open daily.
Bambu - Overlooking the garden, this theme restaurant specializes in Chinese cuisine and serves dinner only. Open daily.
La Adelita - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for USD 50 per person, per day
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property accepts major credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Room service is available 11 AM-10:30 PM at no additional cost and from 10:30 PM to 11 AM for a surcharge.

Also known as

Grand Palladium Bávaro Suites Resort
Grand Palladium Bávaro Suites Resort All Inclusive Punta Cana
Grand Palladium Suites All Inclusive
Grand Palladium Bávaro Suites All Inclusive Punta Cana
Grand Palladium Bavaro Resort Spa
Pallaum Bávaro Suites Inclusi

Frequently asked questions

Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Bávaro Suites Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.
Is there an onsite casino at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, the 1500 square-foot casino features 8 slot machines and 8 gaming tables.
What is there to do at Grand Palladium Bávaro Suites Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like kayaking, rafting, and skydiving and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Grand Palladium Bávaro Suites Resort & Spa - All Inclusive also has 2 beach bars, a casino, and a nightclub, as well as a private beach, a waterslide, and a sauna.
Are there restaurants at or near Grand Palladium Bávaro Suites Resort & Spa - All Inclusive?
Yes, there are 13 onsite restaurants, featuring local and international cuisine and garden views.
Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Grand Palladium Bávaro Suites Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Palladium Bávaro Suites Resort & Spa - All Inclusive like?
Grand Palladium Bávaro Suites Resort & Spa - All Inclusive is located on the waterfront in Bávaro, a short 15-minute walk from Aromas Museum and 3 minutes' walk from Cortecito Beach.

Grand Palladium Bávaro Suites Resort & Spa - All Inclusive Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Alberto, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Wanda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio
Tremendo servicio y atencion.
Edwin, 4-night trip
Verified Hotels.com guest review

6/10 Good

I didn't like that during the weekends they completed the hotel with too many people and the service turns really bad.
LAURA MARISA, 7-night romance trip
Verified CheapTickets guest review

8/10 Very Good

Muy exigente con la vestimenta para entrar al buffet hasta el que está al lado de la playa,no aceptan camisetas en los hombres,los masajes de pésima calidad.
yoslaine, 5-night romance trip
Verified Expedia guest review

6/10 Good

Betheney, 6-night trip
Verified Expedia guest review

6/10 Good

Pro’s, the property was immaculate. The staff was exceptional. Con’s, the food was terrible. Not a single meal could be rated as “good”. We felt as if we could not leave the resort. Too many vendors made the journey off of the resort very uncomfortable.
Kathryn, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The Staff Service the best always.
Douglas, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice good trip
Sheneva Jonel, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Not enough entertainment or trolley!
Jenna, 3-night romance trip
Verified Expedia guest review

6/10 Good

Olga, 4-night trip
Verified Expedia guest review

8/10 Very Good

The best hotel 5 stars on PC
abraham, 3-night romance trip
Verified Expedia guest review

6/10 Good

Needs an update
Omar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Property was beautiful! Staff was mainly friendly and helpful, especially Luis - he was great!
Janet, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great
Yisel, 7-night trip
Verified Expedia guest review

6/10 Good

Staff were unfriendly poor customer service, not table services and any of the outlets like lobby , pool or beach area
JORGE, 3-night family trip
Verified Expedia guest review

8/10 Very Good

The food was good
Amanda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Arette, 15-night trip
Verified Expedia guest review

6/10 Good

Food was abundant but not good.
ATLANT, 9-night family trip
Verified Expedia guest review

2/10 Poor

SUNIL, 4-night trip
Verified Expedia guest review

4/10 Fair

My room was a mess refrigerator not working, I reported to Dilon at the front desk about the drainage problem I had for 2 days, no engineer came to fix the problem mosquito was everywhere in my room because of the dirty settle water.
Shanika, 4-night family trip
Verified Expedia guest review

2/10 Poor

Nasty hotel The food had maggots and my we all Got sick and end up in the hospital. Please don't waste your time and money
Stephanie, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Vielkis, 9-night trip
Verified Expedia guest review

2/10 Poor

When me and my girlfriend checked in the first meal we ate she got sick then I got sick later on and after using our toilet it broke I called the front desk after googling the phone number cause there was no info on how to contact them I told them the toilet broke we need a new room they said they would send somebody to fix the problem so I gave them a chance to fix it and after 2 1/2 hours no one came so we checked out in the morning and they still had the nerve to charge me for the night of hell we spent there that ruined our trip and was extremely difficult dealing with them just to get the nights I diddnt spend there back money wize. I was hoping for some consideration but apparently management is a no show there and they don’t take there guest’s safety and enjoyment seriously so like I said we checked out from there and will not recommend this resort by far
Peter, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing family resort
Katherine, 3-night family trip
Verified Expedia guest review