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SpringHill Suites by Marriott Charlotte Airport

2.5 star property
Hotel in Westerly Hills

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby lounge
Studio, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
TV
Free daily buffet breakfast

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Connecting rooms available
    Connecting rooms available
  • Non-smoking
    Non-smoking
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Gym
    Gym
Main amenities
  • Housekeeping (on request)
  • Free airport shuttle
  • Fitness center
  • Room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Gift shops/newsstands
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The price is ￥18,947
￥21,833 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | 1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception
Wingate by Wyndham Charlotte Airport I-85/I-485
Free breakfast
Airport transfer
Parking available
Free WiFi
8.6 out of 10, Excellent, (2568)
The price is ￥16,953
￥19,539 total
includes taxes & fees
Nov 26 - Nov 27
Wingate by Wyndham Charlotte Airport I-85/I-485
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About the neighborhood

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208

What's nearby

  • Bank of America Stadium - 6 min drive - 7.0 km
  • Charlotte Convention Center - 7 min drive - 8.1 km
  • Spectrum Center - 8 min drive - 8.8 km
  • Charlotte Douglas Airport Overlook - 9 min drive - 9.5 km
  • Billy Graham Library - 10 min drive - 11.2 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 22 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Restaurant Depot - ‬6 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Coyote Joe's - ‬6 min drive

About this property

SpringHill Suites by Marriott Charlotte Airport

At SpringHill Suites by Marriott Charlotte Airport, you'll be within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. Guests can visit the fitness center for a workout, and free perks include WiFi, an airport shuttle, and buffet breakfast daily between 6:00 AM and 8:00 AM. Also, Spectrum Center and NASCAR Hall of Fame are within a short drive. The helpful staff and airport proximity get great marks from fellow travelers.

Languages

English

At a glance

Hotel size

  • 95 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Free airport shuttle from 5:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–8:00 AM
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness center
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Fees & policies

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool
  • Spa tub

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
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SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

Frequently asked questions

Does SpringHill Suites by Marriott Charlotte Airport offer free cancellation for a full refund?
Yes, SpringHill Suites by Marriott Charlotte Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SpringHill Suites by Marriott Charlotte Airport?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SpringHill Suites by Marriott Charlotte Airport?
Yes, there's free self parking.
Is airport shuttle service offered by SpringHill Suites by Marriott Charlotte Airport?
Yes, a free airport shuttle is available from 5:00 AM to 11:00 PM on request.
What are the check-in and check-out times at SpringHill Suites by Marriott Charlotte Airport?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at SpringHill Suites by Marriott Charlotte Airport and nearby?
Maintain your daily exercise routine at the gym.

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Not returning
The hotel is just run down. It needs maintenance and needs to be cleaned better. First room the lock on the door didn’t work so we had to switch rooms. Second room was dirty and there were little flies around the room. Workers were nice but clearly they are probably short on staff overworked and underpaid. I’m sure the owners have money to fix these problems so just do better.
Jessica, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Tierra, 1-night trip
Verified Hotels.com guest review

6/10 Good

Were just looking for place to stay for night. Was in town for concert. Hotel served the purpose but would not stay their again due to cleanliness.
Kevin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Night checkin receptionist was confrontational. If I had not prepaid for the night would have moved on to different establishment. Room heater messed up, noisy, thermostat none operational. Noisy freeway noise all night. Breakfast a joke, no OJ no milk what were those eggs??
carl, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property was clean walking into the lobby. But the room was dirty. There was stains on the carpet, the wall paper was coming away from the wall, the bed skirts had brown stains, and the shower curtain was far too short for the bathtub, which created puddles on the floor causing slipping hazards. There was no fan in the bathroom to help with the steam. For the price that I paid for the room, I was expecting far better cleanliness.
Tasha, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

I was very grateful they let me leave my car in the parking lot without charging me while I was away. Very clean and nice. Parking lot was well lit and seemed safe.
Sheryl, 1-night family trip
Verified Expedia guest review

8/10 Very Good

The property and staff were good. The location is convenient to the airport.
Chad, 1-night business trip
Verified Expedia guest review

2/10 Poor

They will always double charge u and the place is always dirty and have stain spots all over thr carpet and the sofa
Ali, 1-night business trip
Verified Expedia guest review

2/10 Poor

Not What I Expected!!!
I am writing to express my dissatisfaction with my recent stay at your hotel, SpringHill Suites by Marriott® Charlotte Airport, located at 3055 Scott Futrell Drive, Charlotte, NC. I checked in at 10:17 AM on July 27, 2024 and checked out at 4:57 PM the next day due to an extended layover. Upon arrival, the desk clerk and the shuttle driver were personable, and the check-in process was quick and efficient. However, my experience quickly deteriorated upon reaching room 419. The room conditions were appalling and unacceptable for any guest, let alone for someone celebrating their 23rd anniversary with family. Here are the specific issues I encountered: Room Cleanliness: There were numerous dried blood stains on the dirty carpet. The green pull-out bed was soiled and the room had a terrible, unpleasant odor. The bed linens were soiled, and I had to request clean sheets from the front desk. The A/C unit was loud The Elevator - was dirty Overall Experience: The poor condition of the room significantly marred our anniversary celebration and caused great discomfort for our two children. Given these issues, I feel that my stay was not only disappointing but also posed health risks to my family. I request a full refund for the inconvenience and substandard service. Additionally, I hope that you will address these issues promptly to ensure other guests do not face similar experiences.
Takise, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The furniture is old
Ediris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room was dirty and wore out, wouldn’t recommend. Not the typical standard of a Marriott.
John, 1-night family trip
Verified Expedia guest review

6/10 Good

carrie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

DEBORAH, 6-night trip
Verified Travelocity guest review

10/10 Exceptional

Great staff. Great facilities. Breakfast was really good.
WASHINGTON, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Quick and easy to get checked in and out. Staff were wonderful as well. I would definitely recommend staying.
Ryan, 1-night romance trip
Verified Expedia guest review

6/10 Good

1 night stay okay, otherwise meh.
The room needs some basic work done. The walls looked dirty and dingey. The tub stopper was broken. There wasn't anyone replacing the breakfast foods at 8am. There were no waffles present. We used the mens restroom on floor 1 and could hear employees yelling at one another cursing and dropping f-bombs. The room was clean though and comfortable
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sheree, 1-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very close to the airport and the staff is very friendly.
Enrique, 1-night family trip
Verified Expedia guest review

6/10 Good

1-night family trip
Verified Hotels.com guest review

6/10 Good

Cynthia, 1-night trip
Verified Expedia guest review

4/10 Fair

The hotel needs a major remodel everything is falling apart. The left elevator door takes 3 min to close, no hot water in the sink. Shower heavily drips water, tv the size of a shoe box, everything is falling apart. The staff was thr best thing the hotel had to offer.
Troy Robert, 3-night trip
Verified Expedia guest review

6/10 Good

Ok overall, but facilities could use some more maintenance attention.
Bruce, 1-night family trip
Verified Expedia guest review