Located near a train station, Grand Canyon Railway Hotel is a great choice for a stay in Williams. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Other features include an indoor pool, a 24-hour fitness center, and a fitness center. The helpful staff and location get great marks from fellow travelers.
Languages
English, Spanish
At a glance
Hotel size
298 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Electric vehicle charging point on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Traveling with children
Playground
Grocery/convenience store
What to do
Basketball
Volleyball
Shopping
Skiing nearby
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 1995
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
24-hour fitness center
An indoor pool
Arcade/game room
Spa tub
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Connecting/adjoining rooms available
Special features
Dining
Spensers Pub - Onsite pub.
Fred Harvey Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 17.50 for adults and USD 13.25 for children
Children & extra beds
Rollaway beds are available for USD 20.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Grand Canyon Railway Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Williams
Grand Railway Hotel
Hotel Grand Canyon Railway
Hotel Railway
Railway Grand Canyon Hotel
Railway Grand Hotel
Railway Hotel
Railway Hotel Grand Canyon
Fray Marcos Hotel
Grand Canyon Railway
Hotel Grand Canyon Railway
Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel
Grand Canyon Railway Hotel Williams
Grand Canyon Railway Hotel Hotel Williams
Frequently asked questions
Does Grand Canyon Railway Hotel offer free cancellation for a full refund?
Yes, Grand Canyon Railway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Canyon Railway Hotel?
Yes, there's an indoor pool.
Are pets allowed at Grand Canyon Railway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Canyon Railway Hotel?
Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Grand Canyon Railway Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Grand Canyon Railway Hotel and nearby?
Have fun with nearby winter activities like skiing. Additional recreation onsite includes basketball and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Grand Canyon Railway Hotel also has a 24-hour fitness center and an arcade.
Are there restaurants at or near Grand Canyon Railway Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Grand Canyon Railway Hotel like?
Grand Canyon Railway Hotel is a short 3-minute walk from Williams Depot and 15 minutes' walk from Canyon Coaster Adventure Park. Travelers say the area is walkable and ideal for skiing.
Grand Canyon Railway Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Great Hotel in Williams
Great location and close to everything. Nice staff. Good food options.
Terri
Terri, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2024
Kerrie
Kerrie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 10, 2024
Great place to stay. The beds however were about 5 years past their useful life. Pillows were horible
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Arlene
Arlene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Great Hotel
Visit to Grand Canyon
Bonny
Bonny, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 28, 2024
Kathryn
Kathryn, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2024
We came for the Polar Express Train Experience. We had decided at the last minute to stay at the hotel. Glad we did as it was easy for getting ready for the train and walking around afterwards.
The worst part is I would NOT recommend the dinner at Fred Harvey. It was TERRIBLE!! We did get refunded. However this restaurant is NOT set up for the number of people they’re doing for the Polar Express. We bought the food tickets in September but they were allowing walk-ins. When we came in at 7:40pm they were out of most food. Salad bar was empty of food and plates. There were two lines for hot food. 1 line had 1 guy making individual pasta orders! My husband stood in line for 30 minutes for pasta. Gave up. Went back when the line went down. Waited 20 minutes again. Then cook said he had to leave for 5 minutes to wash pans. This is NOT how you serve the masses. The other hot food was gross. This was by far the worst restaurant experience we’ve had at a place. If you’re serving kids - most like pasta - you don’t have one person making individual pasta dishes!!! You make mass quantities of spaghetti. You’ve been doing this for years but it felt like this was the first weekend the restaurant was open. I don’t think Fred Harvey would have approved. Everything else about the stay was great.
Mindy
Mindy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 23, 2024
Eric
Eric, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
araceli
araceli, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Cheri
Cheri, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
The Grand Railway hotel was conveniently located by the train station and downtown Williams. The train to the Grand Canyon was entertaining and informative.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Perfect
michael
michael, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
“Onsite” Laundry
Don’t be fooled. Chose this facility for this onsite laundry. They informed me there was a shuttle to the laundry facility the next day starting at 9am. The property is multiple city blocks and they laundry is technically on their properly, but not the convenience I expected after a weeks worth of travel. Wanted to be able to move between my room and laundry. Very family oriented- everyone was walking around in their matching PJs. Restaurant was average.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Alisha
Alisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Daily housekeeping of rooms is only if requested before 9 am.
The bed was comfortable but had an air mattress feeling.
Walking distance to train station and town was the best in town.
Kathy
Kathy, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 2, 2024
Family Trip
Beautiful hotel. Great restaurant, bar, and train ride.
Anne
Anne, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Nice hotel in a great location
Excellent stay. The room was clean and the location was very convenient to the depot for the train to the Grand Canyon.
karen
karen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Kinda disappointing
Decent hotel but old and tired exterior and outdated room with old beds, not very comfortable. Not worth $150+ per night that we paid in off season. They did not receive our room request, not sure why - I double checked with hotels.com a couple days before we got there. They push the railway train to the Grand Canyon but it’s very expensive -$300 per couple for the lowest level car with no AC. Lobby was nice, surrounding area was safe and clean but not much to do in the immediate area. Small city with just restaurants, bars and small shops.
Verified traveler
4-night trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Good stay with some caution
The hotel is great. It is located next to the train station and within walking distance to downtown shopping and restaurants. Rooms are very clean and comfortable. The staff is very friendly but could use some training at the front desk.
There were a few areas of concern to me. Be sure to carry a few credit cards for check-in. I presented my card for a deposit of 75.00 and it was declined. I didnt think much of it as I am from the east coast and thought maybe my card company suspected fraud. I tried another card and it was immediately approved. I go into my email to find my credit card alerts for.both cards as pending charges. They had 150.00 deposit and didn't know how to clear the first one. I decided to wait until checkout to get them both cleared. Front desk told me that it's a glitch that happens. Just be prepared. The day of checkout we also got up to take showers. The sink and shower water were both red. We decided to forgo the shower and brushed with bottled water. Upon check out I inquired and was told the town water was being switched out. I asked if the water was safe for showers and was told it was. We were then told it was not safe for drinking. I asked why guests were not informed and was met with a blank stare.
Overall experience was ok. I would stay here again. I would just be more prepared next time.
lori
lori, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
What a beautiful, historic Hotel!
Howard
Howard, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Grand Canyon
Nice place next to the train station and dining. All walk distance