Café da Manhã - Quality Hotel Manaus | Atlantica Hotels - 1 min walk
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Restaurante Terra & Mar - 1 min walk
Choupana Restaurante - 4 min walk
About this property
Mercure Manaus Hotel
Located in the entertainment district, Mercure Manaus Hotel is a great choice for a stay in Manaus. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a spa tub are offered, and in-room conveniences include dryers and microwaves.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
91 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (BRL 30 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Conference space (721 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
An outdoor pool
Spa tub
Sauna
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Iron/ironing board (on request)
Dryer
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
Kitchenette
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately BRL 60 per person
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 30 per day
Policies
There is no hot water on site.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Hotel Manaus
Mercure Manaus
Mercure Manaus Hotel
Mercure Manaus Hotel Hotel
Hotel Mercure Manaus AM, Brazil
Mercure Manaus Hotel Manaus
Mercure Manaus Hotel Hotel Manaus
Frequently asked questions
Does Mercure Manaus Hotel offer free cancellation for a full refund?
Yes, Mercure Manaus Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Manaus Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Manaus Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Manaus Hotel?
Yes. Valet parking costs BRL 30 per day.
What are the check-in and check-out times at Mercure Manaus Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Manaus Hotel and nearby?
Mercure Manaus Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Mercure Manaus Hotel?
Yes, there's an onsite restaurant.
Does Mercure Manaus Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a microwave, and cookware.
What's the area around Mercure Manaus Hotel like?
Mercure Manaus Hotel is a short 9-minute walk from Manauara Shopping and 18 minutes' walk from Museu do Indio.
Mercure Manaus Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
Dec 19, 2024
Wilfrido
Wilfrido, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 16, 2024
This property had great rooms, large and lovely good size bed. Also the curtains were total blockout. Buffet breakfast was very good. Staff service was good, but not much english speaking staff, but friendly all the same. Would recommend.
Diane
Diane, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
Excellent hotel
John
John, 10-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2023
It would be better if the check in was faster!
Cristan
Cristan, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Jan 31, 2023
Location, price, big room and big bed, good service. All what you want in a hotel.
Enrique
Enrique, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2022
Ótimo hotel e localização.
Antonio
Antonio, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2022
Very close to large shopping mall and a relatively new and hip restaurant. All within a 5 minute walk.
DAVID
DAVID, 1-night family trip
Verified Travelocity guest review
6/10 Good
Apr 13, 2022
Expedia
Expedia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 13, 2022
Safe area, walking distance to one of the main shopping malls in Manaus area. Walking distance to very good restaurants. Staff is always great, clean rooms. Very carefully with guests.
MARCO
MARCO, 2-night trip
Verified Expedia guest review
6/10 Good
Jan 10, 2022
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2021
cleanness, safe and staff excellent!!!!
MARCO
MARCO, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 4, 2021
Great stay. There were some issues with check in and room service, but the hotel responded quickly and made things right!
Aaron
Aaron, 4-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 29, 2019
Leif
Leif, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2019
Perfect room and reception, week breakfast
The room was absolutely spacious, clean and comfortable. Front desk very helpful and friendly at all times. Location of the hotel is convenient and in a safe area; not too far from city centre. If there is one thing I was not very happy about, that was breakfast: from food selection to service. I found the selection a bit week for Mercure and Brazilian standards; also, the staff who greeted me in the morning didn't seem very friendly or helpful. Still, despite the small problems with breakfast, I recommend Mercure Manaus as it is an absolute amazing hotel to rest after a hot day exploring the city and/or the forest.
Giovani
Giovani, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2019
Comfortable hotel with large pleasant rooms. Friendly and helpful staff. Good restaurant. 5 mins walk to Shopping Mall, with many restaurants.
Bad points. Not enough glasses in the room. Only one chair, so eating a meal for two delivered by room service was tricky. TV channels limited.
Verified traveler
3-night romance trip
Verified Expedia guest review
8/10 Very Good
Jun 17, 2019
Front desk reception staff extremely helpful and cheerful.
Very close to one of their main shopping centres.
Verified traveler
2-night romance trip
Verified Ebookers guest review
8/10 Very Good
Apr 17, 2019
Would recommend and stay again at Mercure Manaus
Everyone at this hotel was very nice and helpful.
The rooms are large and comfortable, though the bathrooms could use some updating.
The bar served great cocktails (specially a delicious passion fruit caipirinha) very reasonably priced.
The breakfast was wonderful. Different flavored fresh tropical fruits juices, delicious fruit and homemade pastries and breads that varied each day. Good strong brazillian coffee.
The area around the hotel is residential and safe. A very short walk from de hotel is the Manauara shopping which is quite large and has some interesting shops.Downtown Manaus and excellent restaurants are a short taxi/uber ride away, which are quite cheap here.
This hotel has a nice small rooftop pool and sauna.
Ana Cristina
Ana Cristina, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 1, 2019
There was a great room, but the facilities are in need of repair. Doors to the pool and gym were a struggle to open.
Verified traveler
13-night trip
Verified Expedia guest review
8/10 Very Good
Oct 10, 2018
Clean, affordable hotel not far from airport
We arrived in the middle of the night. The front desk check in was easy and quick. The clerk understood we were exhausted and hurried through the process. We had 3 rooms, two with double beds. When we arrived they didn't have two rooms with double beds and kindly gave us a 4th room at no charge. The hotel is no frills and one of our rooms didn't have a working TV remote, complete Wi-Fi coverage or very much cold water. However, the price was fair for what we received. Most of the front desk staff spoke English which was very helpful. There is a mall within walking distance that has a food court but we ordered room service at 3am which was very good. The breakfast was interesting and perhaps typical in Brazil. If I needed a clean, safe place to stay, I would definitely stay here again. If you need something a little more plush, this isn't it. The hotel also offers airport transportation which we didn't know in advance and would've preferred to use since there were 5 of us.
Dayna
Dayna, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 28, 2018
Great Hotel
Very good.
Anil
Anil, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 19, 2018
Clean room and outstanding location
It was very comfortable stay and the room was clean, but the breakfast was decent. The hotel is conveniently located right next to shopping and restaurant area. I will come back again.
Hyun
Hyun, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 12, 2017
SARAH
SARAH, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 30, 2017
Easy access downtown
Easy access to shopping area and restaurants..
JOO HWAN
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2016
Disappointed experience. My Room had no hot water in the bathroom and I had to shower with a very cold water for 4 nights. After my complaint in the first day, the staf spent 4 nights "trying to fix it" with no sucess. Also there is no iron in room. If you use it many times in a trip, you will spend some embarrassing time using a shared Iron in a common area in the end of the hallway.