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Best Western Joliet Inn & Suites

2.5 star property
Suburban Joliet hotel with indoor pool

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Photo gallery for Best Western Joliet Inn & Suites

Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Stay at Best Western Joliet Inn & Suites, where convenience and comfort blend seamlessly. Enjoy a full breakfast, dip into the indoor pool or soak up some sun by the outdoor swimming pool with sun loungers. With free WiFi in public areas, laundry facilities and helpful staff on hand to ensure your stay is nothing short of perfect.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Pool
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is ￥12,620
￥14,636 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

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￥13,370 total
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About the neighborhood

Map
4380 Enterprise Drive, Joliet, IL, 60431

What's nearby

  • Joliet Junior College - 3 min drive - 2.8 km
  • Westfield Louis Joliet Shopping Mall - 7 min drive - 8.3 km
  • Hollywood Casino Joliet - 8 min drive - 10.8 km
  • Harrah's Casino - 12 min drive - 10.3 km
  • Route 66 Raceway - 17 min drive - 22.6 km

Getting around

  • Chicago Midway Airport (MDW) - 46 min drive
  • Chicago, IL (DPA-Dupage) - 48 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive
  • Joliet Gateway Center - 16 min drive
  • Lockport Station - 18 min drive
  • New Lenox Station - 19 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪Noodles & Company - ‬3 min drive

About this property

Best Western Joliet Inn & Suites

Best Western Joliet Inn & Suites puts you within a 15-minute drive of Harrah's Casino. Guests can take a dip in the indoor pool, and free perks include self parking and full breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.

Languages

English, Hindi, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 9:00 PM to 7:00 AM
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (13 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Discount at nearby fitness center
  • Golf lessons nearby
  • Cave exploring nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool
  • At least 80% of food locally-sourced
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • High pile carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium satellite channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Meal delivery service
  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 2:00 PM and 7:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

Is there a pool at Best Western Joliet Inn & Suites?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Best Western Joliet Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Joliet Inn & Suites?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Joliet Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Joliet Inn & Suites?

No, this hotel doesn't have a casino, but Empress River Casino (8-min drive) and Hollywood Casino Joliet (9-min drive) are both nearby.

What is there to do at Best Western Joliet Inn & Suites and nearby?

Have fun with nearby activities such as rock climbing and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming and spelunking. Best Western Joliet Inn & Suites also has an indoor pool.

What's the area around Best Western Joliet Inn & Suites like?

Best Western Joliet Inn & Suites is located a short 20-minute walk from West Shore Park.

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Best Western Joliet Inn & Suites Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Shower
Building
Air conditioning
Desk
Lobby

What guests liked

  • Breakfast was good with many options and friendly staff. (9 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Clean comfortable and quiet stay. Check in/out was a breeze. Would definitely return.
1-night trip

10/10

I enjoyed my stay, quiet and good breakfast.
3-night trip

8/10

We checked in a little before 9pm. My daughter was looking forward to the pool but they closed at 9 so she only had a few minutes. I let her go in and front service came to lock the doors and saw she was still there. They let her stay an extra 15 minutes since we arrived late and she was thrilled. Very friendly staff, room was in great condition. We will definitely stay here again.
1-night trip

10/10

The toilet stopped working at the first flush, but besides that the room was decent
1-night trip

8/10

Everything was good except the bed, it was very springy and uncomfortable. Other than the bed, it was very clean and the staff were very nice.
1-night trip

6/10

Overall, my stay was great. However, the hotel states that there are enforced quiet hours but they were definitely not enforced. The rooms around me were screaming and yelling in the hallways until close to 3AM and no one stopped them
2-night trip

10/10

I love that it was quiet and easy parking.
4-night trip

6/10

Overall the stay was fine, but I asked for a wake up call the last day, and I didn’t get it. I woke up 45 minutes later than I planned. I didn’t have time for breakfast, I was rushing around trying to get organized. Luckily traffic was better than expected to get downtown. So it was good except the wake up call.
3-night trip

10/10

Room was clean, easy access to the interstate.
1-night trip

8/10

It was good
2-night trip

10/10

Had no problems with my stay. Room service was very attentive and respected when we didn't need them. Breakfast was always good and the pool was open everyday.
6-night trip

4/10

The staff is unprepared to a quality service to happy costumers, the facilities are not so clean as it could be, the area has nothing to offer but a McDonalds a few minutes away, but the hotel is good in terms of structure, so could do a lot better.
19-night trip

10/10

On Expedia
1-night trip

6/10

Hotel was fine. Not the best, not the worse....wife saw a cockroach as we were packing to leave. Breakfast was ok. Good location. Front desk person was not rude, but not friendly.
1-night trip

10/10

Nice
1-night trip

10/10

Clean
1-night trip

8/10

It was clean and convenient
1-night trip

10/10

Do not care how you get in and out of yhe building. Other then that its excellent.
1-night trip

2/10

Stole my money
1-night trip

10/10

My one-night stay at the Best Western was a far incomparable experience to other hotel stays. From the fast check-in to the staff, I found my time here worth the price. Breakfast and coffee are available, along with great conversation and good vibes. Victoria, a hotel staff member, was kind and helpful in working with the various tools in the breakfast room. She reminded me of what it is like when we remember to slow down and enjoy the current moment. I will be staying again in the future.
1-night trip

8/10

Bathroom is dated, light fixtures & vent so loud, also needs night light. Breakfast was okay, very limited options for omelette, sausage barely cooked. Parking directions were difficult to locate at night. Check in was easy
1-night trip

8/10

There was no hand soap in the bathroom
2-night trip

6/10

Our room was facing the front of the Hotel and they have a very bright light that penetrate the blackout shade, they suppose to have a drape besides that so that will help to block the light, we were in room 104 and 106, also the cleaning person clean the bathroom but didn't touch the bed ? Breakfast need improvements. The pancake maker get it done completely raw. People servicing were very nice...
2-night trip

4/10

We were in town to see family and wanted a hotel with a pool to relax in. Immediately after check-in, we got changed and went to the pool. The pool room smelled strange. There were giant balls of hair floating in the pool and it did not seem like the filters were on. I used a skimmer to collect the hair but would not use my hands to get it all in the garbage. The walls of the pool had a dark scum on them. My 9 year old saw people's names carved in the scum on the tiles. We stayed in like 15 minutes then were so grossed out we left. I reported the condition to the desk. We changed for bed after returning and found the TV did not work. We noticed a cord hanging down. We did not see an easy way to putting it in to the wall mounted tv so we called the desk. The first thing he said was accused us of pulling it out. We absolutely did not. After about 30 minutes and him try, the staffer got it to work. Ready for bed and the room was hot. We had not seen a thermostat and had not touched the wall unit yet. We tried to get it going. It powered up but did not seem to stay on. We had to push the circuit button on the plug a few times to get air moving. It seemed to fail in the middle of the night with us trying to figure out how to make it work at 3 am in a hot room. Breakfast in the morning was lackluster. The automatic pancake machine did not really work without staff coming and poking it. The hot food was not very hot. Best Westerns usually are better quality but not this one
1-night trip

6/10

The staff was extremely helpful and the hotel is overall clean and a decent stay. Our problem was with housekeeping. It was a struggle to get them to service the room. When they did, they would remove all of the towels but not leave clean ones. It was weird. I had to go to the front desk several times to get these. If they don't service everyday, they should make that clear. It was not noted anywhere. If the housekeeping situation was communicated and or better, then I would give this a four star as otherwise, it is a good value for money.
6-night trip