Overall the stay was fine, but I asked for a wake up call the last day, and I didn’t get it. I woke up 45 minutes later than I planned. I didn’t have time for breakfast, I was rushing around trying to get organized. Luckily traffic was better than expected to get downtown. So it was good except the wake up call.
Wayne
3 泊旅行
10/10
Maurice
2 泊旅行
10/10
Clean comfortable and quiet stay. Check in/out was a breeze. Would definitely return.
Kenyetta
1 泊の家族旅行
8/10
Roger
1 泊旅行
6/10
Richard
1 泊旅行
8/10
We checked in a little before 9pm. My daughter was looking forward to the pool but they closed at 9 so she only had a few minutes. I let her go in and front service came to lock the doors and saw she was still there. They let her stay an extra 15 minutes since we arrived late and she was thrilled. Very friendly staff, room was in great condition. We will definitely stay here again.
Mark
1 泊の家族旅行
6/10
Overall, my stay was great. However, the hotel states that there are enforced quiet hours but they were definitely not enforced. The rooms around me were screaming and yelling in the hallways until close to 3AM and no one stopped them
宿泊されたお客様
2 泊旅行
10/10
The toilet stopped working at the first flush, but besides that the room was decent
Anali
1 泊旅行
10/10
Tyler
2 泊旅行
4/10
We were in town to see family and wanted a hotel with a pool to relax in. Immediately after check-in, we got changed and went to the pool. The pool room smelled strange. There were giant balls of hair floating in the pool and it did not seem like the filters were on. I used a skimmer to collect the hair but would not use my hands to get it all in the garbage. The walls of the pool had a dark scum on them. My 9 year old saw people's names carved in the scum on the tiles. We stayed in like 15 minutes then were so grossed out we left. I reported the condition to the desk.
We changed for bed after returning and found the TV did not work. We noticed a cord hanging down. We did not see an easy way to putting it in to the wall mounted tv so we called the desk. The first thing he said was accused us of pulling it out. We absolutely did not. After about 30 minutes and him try, the staffer got it to work.
Ready for bed and the room was hot. We had not seen a thermostat and had not touched the wall unit yet. We tried to get it going. It powered up but did not seem to stay on. We had to push the circuit button on the plug a few times to get air moving. It seemed to fail in the middle of the night with us trying to figure out how to make it work at 3 am in a hot room.
Breakfast in the morning was lackluster. The automatic pancake machine did not really work without staff coming and poking it. The hot food was not very hot.
Best Westerns usually are better quality but not this one
Cynthia
1 泊の家族旅行
10/10
Cashamonet
2 泊旅行
8/10
Everything was good except the bed, it was very springy and uncomfortable. Other than the bed, it was very clean and the staff were very nice.
dawn
1 泊旅行
10/10
Brian
1 泊旅行
10/10
Margaret
1 泊の出張
10/10
宿泊されたお客様
1 泊旅行
10/10
Rosearikea
1 泊旅行
10/10
Dale
1 泊旅行
10/10
Peter
1 泊旅行
8/10
Jameria
1 泊旅行
8/10
theodore
2 泊旅行
4/10
The staff is unprepared to a quality service to happy costumers, the facilities are not so clean as it could be, the area has nothing to offer but a McDonalds a few minutes away, but the hotel is good in terms of structure, so could do a lot better.