The hotel is a great location. Unfortunately, Lots of homeless in the area. Checkin was not very great, I arrived early, the front staff was disorganized one agent had a nose bleed made people wait around till coverage, and had to restart the proces, she forgot to order another customer his taxi after he was waiting a while and told another 30 minutes. They advised they could get me in rooms almost ready, cleaning staff was very behind and then room was not ready till 5:30 ( 1.5 hours after normal checkin) my room did not have a very clean floor, wish I brought slippers.