My daughter & I stayed here for 3 nights in April, 2013 and absolutely loved it. We stayed in two other hotels (a 4-star & a 3-star hotel) while in Italy, and this one was the best. Not only is the hotel pretty, comfortable, and clean, but the scenery on the way to it is gorgeous. We drove into Florence 3 times, and it only takes about 15-20 minutes to get to the historic portion of Florence by car. I'm not sure how long by bus.
The female hostess/owner doesn't speak much English, but the younger male host speaks English fairly well and was very helpful in getting us to free parking in Florence and to Pisa & Riomaggiore. He's exactly what I hope for when staying at a local hotel or B&B, because he's very knowledgeable about the area and very willing to help if you ask for it.
I printed directions from Google Maps and got lost a few times trying to find Giotto Park Hotel. I'd say borrow or rent a GPS if you're driving to it; they have the coordinates on their website. Fortunately every Italian we asked for help and/or directions was very accommodating even if they didn't speak English.
Everything worked perfectly (tv, shower, sink, lights,...). They have wi-fi, but it doesn't work with an iPad or iPhone. It was a usb adapter for a pc. That forced us to find free wi-fi in places like McDonald's. Other than that, the stay was perfect, and we'd stay there in a heartbeat if we went back to Italy.