6/10 Good
Apr 26, 2025
Hotel Fiesta Resort Puntarenas is beautiful the pool, amenities, and maintenance are excellent. The bellmen and restaurant staff were very kind. However, reception service and food quality need improvement. I had to complain to get the ocean view room I booked, and communication (like making restaurant reservations) was inconvenient. Thankfully, Angie, the guest service manager, was amazing, she apologized for the issues and supported me through everything. Thanks to her, the experience was much better.
Katia
Katia, 2-night trip