Staff were lovely & so polite. Our evening meal was delicious as was our breakfast. Our room was spotlessly clean & comfortably.
Unfortunately, the bathroom let it down, in desperate need of refurbishment. I asked for a walk in shower as I am having a knee replacement in a few weeks & have great difficulty bending my knee. The shower had a high step which was very difficult for me, my husband had to help me get out as I couldn't managed it on my own. I phoned before booking to ask if there were any ground floor rooms or a lift, I was advised that there wasn't & there was a short flight stairs. Although there were only a few stairs they were very steep & I did fall over going up them. Definitely avoid staying if you have mobility issues. The toilets are just of the bar area, the door leading to the toilets & the door to the gents were left open, therefore, we could smell urine which was rather unpleasant. My husband did close the door a couple of times, but it kept being left open by other customers. We will not stay again, but will definitely go back for a meal as the food is great.