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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
Mediterranean hotel in South West Tuscaloosa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
Exterior
Lobby
BBQ/picnic area
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Non-smoking
    Non-smoking
  • Pet friendly
    Pet friendly
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser
  • Self-serve laundry
  • Gift shops/newsstands
Feel at home
  • Children stay free
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is ￥9,143
￥10,515 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Similar properties

Desk, iron/ironing board, free WiFi, bed sheets

Ambassador Inn and Suites Tuscaloosa

Free breakfast
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (1007)
The price is ￥10,293
￥11,837 total
includes taxes & fees
Dec 8 - Dec 9
Ambassador Inn and Suites Tuscaloosa
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About the neighborhood

Map
4700 DORIS PATE DR, Tuscaloosa, AL, 35405

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 7 min drive - 5.8 km
  • DCH Regional Medical Center - 8 min drive - 9.1 km
  • Bryant-Denny Stadium - 9 min drive - 11.1 km
  • Coleman Coliseum - 9 min drive - 10.0 km
  • University of Alabama - 10 min drive - 10.3 km

Getting around

  • Birmingham International Airport (BHM) - 58 min drive
  • Tuscaloosa Station - 8 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

When you stay at SureStay Hotel by Best Western Tuscaloosa Southeast, you'll be within a 10-minute drive of University of Alabama and Bryant-Denny Stadium. You'll have free perks like breakfast and self parking. Fellow travelers love the helpful staff.

Languages

English, Hindi, Spanish

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 total, up to 30 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Barbecue grills
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Lockers available
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Braille signage
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.0 per stay (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per day

Policies

Guests can rest easy knowing there's a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Tuscaloosa Southeast?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Tuscaloosa Southeast?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Tuscaloosa Southeast?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at SureStay Hotel by Best Western Tuscaloosa Southeast and nearby?
SureStay Hotel by Best Western Tuscaloosa Southeast has a picnic area.

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Rooms were clean beds were comfortable and the staff was fantastic
william, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The only complaint I have is the beds were hard as a floor. Our backs are killing us. Other than that it was a great stay. Very friendly and helpful staff.
Karen, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

A litte run down. Room had an odor. Staff friendly and attentive.
Dawn, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The bedding linens and towels were dirty and stained!
Emily, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

TERRY, 1-night family trip
Verified Hotels.com guest review

6/10 Good

A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
amanda, 1-night trip
Verified Expedia guest review

2/10 Poor

Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
Brian, 3-night family trip
Verified Expedia guest review

6/10 Good

This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
Darren, 1-night trip
Verified Expedia guest review

2/10 Poor

Nicole, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Could be much better
Room had strong humid odor, I had to ask twice for simple things like shampoo and soap. Water fountain didn’t work and today the coffee was horrible. Breakfast otherwise was ok.
Giovanni, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Room was very dusty and unbelievably damp smelling. There was no excuse. The workers were super amazing and very courteous. Maybe try hardwood floors instead of carpeting.
PATIENCE, 1-night family trip
Verified Hotels.com guest review

6/10 Good

One night unexpecteded stay.
The customer service by both desk agents was excellent. They were very nice, friendly and extremely helpful.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Room was good
Joy, 1-night romance trip
Verified Expedia guest review

2/10 Poor

julie, 3-night trip
Verified Travelocity guest review

2/10 Poor

Travelocity will not assist you when the Best Western Surestay in Tuscaloosa gives you a room woth a cracked window and full access to the outside and then tells you they have no other room for you. If you leave they will charge the full trip itinerary to your credit card even though they were unable to provide a room. It is stealing. Travelocity will say there is nothing they can do to help because it is up to the property to reimburse for uninhabitable rooms. If they do not, Travelocity will and cannot help you with a claim or dispute. They only provide the company with another scapegoat. Stealing.
julie, 3-night family trip
Verified Travelocity guest review

2/10 Poor

Tim, 2-night trip
Verified Expedia guest review

2/10 Poor

When we opened the door to the room, a bug ran across the floor. And the bed sheets were discolored and stained with small red spots. The room also smelled like smoke and mildew.
Lisa, 2-night family trip
Verified Expedia guest review

2/10 Poor

Never again
Absolutely the worst kept place we've ever been. Room smelled like smoke. Vending machine didnt work, water fountain didn't work, sheets were dingy, towels were stained. Pictures on the website were taken at the best possible angles. We couldnt wait to leave. Disgusting!!!
Meredith, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

The staff is good. The rooms are very humid, the towels are stained and the bed covers and pillowcases are dirty.
Giafranco, 3-night family trip
Verified Expedia guest review

4/10 Fair

Air conditioner was struggling
Leon, 1-night trip
Verified Expedia guest review

8/10 Very Good

Staff was very kind and accommodating
Rosie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean
William, 4-night family trip
Verified Travelocity guest review

2/10 Poor

The only good thing I can say about this property is that the staff was kind. However, that can’t redeem the bad experiences. I was traveling with my dog and had reserved a suite. I had attempted to call the hotel several times before I left and could never get through. That should have been a red flag right there but previous reviews were positive. Because I was traveling with a pet, they had to downgrade me to a regular double bed room that was “pet friendly”. The room looked okay but smelled moist and upon further inspection, the base boards were damaged and there was a sizable gap in the entry door. The door was very loose in the frame which made me nervous but again, previous reviews were positive and the door did lock. The bathroom had some issues. My tub didn’t drain properly so us three sharing the room had to stand in the previous person’s dirty water when showering. The shower walls were sprinkled with pubic hairs, which is gross. And to top off the bathroom, the curtain had been yanked on at some point so the sides never closed resulting in wet toilet paper because the roll was close to the shower. But the worst part at around midnight on the last night of our stay was when someone tried gaining access to my room. With the gap in the door and this person’s constant yanking and shoving, I was ready to call the cops. I called the front desk first and they had given another family my room number. Needless to say, I did not sleep that night.
Jenine, 2-night family trip
Verified Expedia guest review