Jasper Information Centre National Historic Site - 12 min walk - 1.1 km
Lac Beauvert - 6 min drive - 4.3 km
Patricia Lake - 6 min drive - 4.8 km
Pyramid Lake - 7 min drive - 5.9 km
Fairmont Jasper Park Lodge Golf Course - 8 min drive - 6.7 km
Getting around
Jasper Station - 14 min walk
Restaurants
Earl's Restaurant - 14 min walk
Bear's Paw Bakery - 10 min walk
Jasper Brewing Co - 17 min walk
BeaverTails - 16 min walk
Sunhouse Cafe - 15 min walk
About this property
Chateau Jasper
When visiting Jasper, Chateau Jasper is a great choice to consider. Guests can take a dip in the indoor pool or grab a bite to eat at Silverwater Grill &Lounge, which serves breakfast and dinner. A fitness center and a spa tub are offered, and in-room conveniences include refrigerators and microwaves. The convenient parking and pool get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
119 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Traveling with children
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Garden
Fitness center
An indoor pool
Bicycle parking
Spa tub
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Room amenities
Be entertained
27-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
In-room safe
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Dining
Silverwater Grill &Lounge - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: CAD 2 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 11 to 19 for adults, and CAD 8 to 8 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per accommodation, per day
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chateau Hotel Jasper
Chateau Jasper
Jasper Chateau
Chateau Jasper Hotel Jasper
Jasper Chateau Hotel
Chateau Jasper Hotel
Chateau Jasper Hotel
Chateau Jasper Jasper
Chateau Jasper Hotel Jasper
Frequently asked questions
Does Chateau Jasper offer free cancellation for a full refund?
Yes, Chateau Jasper does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Chateau Jasper?
Yes, there's an indoor pool.
Are pets allowed at Chateau Jasper?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Chateau Jasper?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Chateau Jasper?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM.
What is there to do at Chateau Jasper and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Chateau Jasper also has a fitness center and a garden.
Are there restaurants at or near Chateau Jasper?
Yes, there's an onsite restaurant, Silverwater Grill &Lounge.
What's the area around Chateau Jasper like?
Chateau Jasper is a short 12-minute walk from Jasper Information Centre National Historic Site and 9 minutes' walk from Jasper Activity Centre. Travelers love the hotel's prime location.
Chateau Jasper Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Great pool/hot tub!
Very pleasant check in and awesome pool/hot tub!
Graeme
Graeme, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
Sean
Sean, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Real
Real, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Yi Chang
Yi Chang, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Great staff, friendly and helpful. Bed was comfortable and it was nice to actually have glassware for beverages. Fairly disappointed the hot tub was not open.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
Jillian
Jillian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2024
Lorraine
Lorraine, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2024
Tryed a different motel in Jasper
The rooms at the Chateau Jasper are a decent size, and the beds are very comfortable. The rooms are modern looking and clean, we did find a large plastic wrapper on the floor. The hottub was warm the first night but the jets didn't work, second night nothing was working and the pool was very cold. It was sill an alright place to stay, just nothing special.
Darcy
Darcy, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Ivy
Ivy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Greg
Greg, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Madhuri
Madhuri, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
gordon
gordon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Francois
Francois, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Jasper 2024
The staff at Chateau Jasper were friendly and informative. The rooms and facilities were clean. We enjoyed our stay at the Chateau Jasper. During our last evening at the hotel, we were evacuated due to the wildfires in the area. Although it was a stressful event, the staff at the hotel was extremely professional and kept everyone calm despite the situation. We are thankful for their service.
Brian
Brian, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
We enjoyed our stay in Jasper. The hotel staff were friendly and the room was clean
Michaela
Michaela, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
Aug 6, 2024
A/C was not functioning and the room was very hot.
The room had accommodation for two couples, meaning four people and I had booked for the four of us, two couples.
However, they did not supply 4 sets of towels, hand and face towels. Some was one and two and three. Nothing was for four.
This is totally uncalled for. It took a while for them to provide towels. Jasper can be hot in summers and it was.
We had poor sleep because of it. The room was not cheap. We paid top dollars but got very poor service.
Anil
Anil, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 24, 2024
It is walkable distance to the Jasper Town
Lekshmi
Lekshmi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Nice, place away from the busy section of town.
This was a nice place to stay. There is a restaurant there, abet service was slow, and several restaurants with hotels nearby. About 15-20 minute walk downtown. The price was right, parking free, and we enjoyed the views. Staff very friendly. Would recommend.
Patricia
Patricia, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2024
Staff were friendly, AC worked and room was clean.
Darryl
Darryl, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 22, 2024
Nice property excellent location
Russell
Russell, 1-night trip
Verified Expedia guest review
6/10 Good
Jul 21, 2024
Very dated, old and needs updates. The carpet is dirty and smells.
Deepak
Deepak, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 19, 2024
The hotel definitely needs some updates in main areas, elevator and hallways. We went to use the pool in the morning but was told it would t open until 8:30, when it should have been open at 8:00. Then we decided to go for breakfast after a shower and were turned away because they were short staffed. The restaurant wasn’t even half full and they had a buffet going. We were told we could go to the Lobstick for breakfast. We walked next door but there was no restaurant just a little breakfast bar with muffins, etc, so we came back and put our name down. Wish we didn’t. The eggs had this very odd after taste. I did t bother complaining at this point. Heard a lot of other guest complaining about the service and being turned away. Front desk staff did or said nothing. Didn’t even ask how my stay was. I come to Jasper very frequently, But I will never stay at this place again
Stacy
Stacy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 18, 2024
Great stay
Hotel was accommodating. Rooms are spacious. All amenities provided. Excellent customer service.
Alice
Alice, 2-night trip
Verified Hotels.com guest review
6/10 Good
Jul 17, 2024
Expensive for how outdated the rooms were. Hotel was fairly clean, however.