We stayed here for Carnival week and arrived Thursday and did not receive any house keeping until we checked out a week later. Room was cheap for Carnival but understandably so. Front desk staff and breakfast staff were friendly and helpful. Felt safe in location but it isn't a walkable area and need to get transportation to anywhere in Port of Spain. No phone in room. No safe, which is essential. Bathroom very dated with bathtub painted with latex white paint so was peeling off during showers. Water pressure in shower good. Property and rooms need renovations and upgrades. Would not stay again.
Stephen
Stephen、7 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2023 年 12 月 29 日
Front desk staff was very unwelcoming, seemed annoyed to help customers. Rooms are old, dingy and dirty.
Rishi
Rishi、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023 年 10 月 22 日
Ascintaahyeemclean
Ascintaahyeemclean、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2023 年 9 月 12 日
Leandra
Leandra、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2023 年 7 月 12 日
Damien
Damien、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2023 年 3 月 11 日
MEJORAR VARIEDAD EN EL DESAYUNO, LO MISMO SIEMPRE
HUMBERTO
HUMBERTO、3 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2022 年 8 月 26 日
The friendliness and helpfulness of the staff was unparalleled. Great gym and pool also
Bruce
Bruce、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2020 年 7 月 28 日
宿泊されたお客様
1 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2020 年 2 月 28 日
The staff was awesome! Great taxi driver with Nigel and the shuttle driver was good as well. The food for breakfast was amazing. The view with how the hotel looked as if it was carved out of a mountain was beautiful as well.
宿泊されたお客様
6 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019 年 12 月 9 日
This hotel needs some major upgrades our room was spacious but the bathroom needed upgrades the pipes were old the bathtub was old and flaky good thing I use flipflops to shower. The shower head was old the toilet gave a little trouble.. There was ants on d counter also there was no in room coffee or hot water for tea... The blackout curtains weren't very dark so sunrise we had to rise... The beds omg was sinking lol so we had a very restless sleep. So the management needs to do better... As for the buffet breakfast that was a joke... There was no pancakes or muffins or a variety of fruits no cereal... Just plain bread with sausages and eggs and fried veges.. I was not impressed... I won't be going back again. It was our 10th wedding anniversary and we didn't get any complimentary drinks or food. No welcome drink. This was out first and last.... Sorry but they have alot of work to do...
Alicia
Alicia、2 泊の恋人との旅行
Travelocity を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2019 年 11 月 4 日
The location was further than expected. Poor service. No need for my passport information to be photocopied.
宿泊されたお客様
3 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 10 月 19 日
The property was subpar. Dirty, roach infested. The management should close this establishment
宿泊されたお客様
3 泊の友人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 10 月 14 日
When I arrived at the hotel, I was told that the hotel is full and it does not have any commitments with Expedia. Therefore I did not get my room and so I had to seek alternative accommodation in a strange country, which costed me additional money and time.
I am therefore seeking a refund of my $320 from Expedia, since my card was charged.
Looking forward to a quick resolution to this issue.
Gary Matthias
Gary
Gary、4 泊の出張
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2019 年 9 月 22 日
宿泊されたお客様
2 泊旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 9 月 16 日
Entire Hotel needs upgrading and management needs to accommodate the needs of their guests in a more personal and professional manner.
Hotel dad No Wifi
Television did Not Work
Hot water did Not Work
The breakfast was a Joke
Management refused to offer concession or apology
Room was Outdated and Musky
Totally Dissatisfied.....Please DO NOT STAY THERE
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 9 月 12 日
No Wifi or Working Tv
Hot water not working
Room outdated and musky
Breakfast was very limited
Total misrepresentation of amenities
宿泊されたお客様
2 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 7 月 25 日
reception did not answer phone, so i could not advise of a late check in
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
2/10 (不満)
2019 年 7 月 11 日
I got there and they told me that they were booked out and could not honour my reservation.
宿泊されたお客様
1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2019 年 7 月 8 日
There was a nice nature trail. The hotel was too old and poorly maintained