Memphis International Airport (MEM) - 17 min drive
Memphis Central Station - 24 min drive
Restaurants
Chick-fil-A - 3 min drive
McDonald's - 4 min drive
Central BBQ - 3 min drive
Bog & Barley - 3 min drive
McDonald's - 8 min walk
About this property
Home2 Suites by Hilton Memphis East Germantown
Home2 Suites by Hilton Memphis East Germantown puts you within a 15-minute drive of University of Memphis. For a bit of exercise, you can visit the fitness center or go for a swim in the seasonal outdoor pool.
Languages
English
At a glance
Hotel size
91 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Water dispenser
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
Outdoor furniture
Art Deco architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Sleep well
Premium bedding
Pillowtop mattress
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Toaster
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Daily housekeeping
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Home2 Suites by Hilton Memphis East / Germantown TN
Home2 Suites by Hilton Memphis East Germantown Hotel
Home2 Suites by Hilton Memphis East Germantown Germantown
Home2 Suites by Hilton Memphis East Germantown Hotel Germantown
Frequently asked questions
Does Home2 Suites by Hilton Memphis East Germantown offer free cancellation for a full refund?
Yes, Home2 Suites by Hilton Memphis East Germantown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Home2 Suites by Hilton Memphis East Germantown?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Home2 Suites by Hilton Memphis East Germantown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Home2 Suites by Hilton Memphis East Germantown?
Yes, there's free self parking.
What are the check-in and check-out times at Home2 Suites by Hilton Memphis East Germantown?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Home2 Suites by Hilton Memphis East Germantown and nearby?
Home2 Suites by Hilton Memphis East Germantown has a seasonal outdoor pool and a fitness center.
Does Home2 Suites by Hilton Memphis East Germantown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Home2 Suites by Hilton Memphis East Germantown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 9, 2024
Awful customer service!
Check in was horrible. The person at the front desk was rude, uninterested. There was a problem with my reservation through hotels.com. She didn't care, didn't offer compassion, didn't offer solutions. Left it up to me to come up with solutions. She just didn't want to be bothered. After getting to my room started my phone kept ringing. No answer when picking up. Finally had to disconnect phone. The hotel itself was great.
Emile
Emile, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
William
William, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
All aspects of the stay were just fine except for the price. I think the price is about 20% above what it should have been. BTW, The sewer system was acting up while we were there and the smell along the north side of the building was pretty bad.
william
william, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Friendly staff and very helpful managers.
Andrew
Andrew, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
Always a great place to stay.
Joe
Joe, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Front desk staff was lovely! Property is tucked away from the busy street so it’s relatively quiet. I felt very safe at this location and will stay again if I’m ever in Memphis!
Cassandra
Cassandra, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Ashley
Ashley, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 17, 2024
Doug
Doug, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
We enjoyed the safe location & close availability to dining & attractions in Memphis. Really enjoyed the comfortable beds & having a kitchen.
Kevin
Kevin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Kenneth
Kenneth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
Everything was great. Real nice facility.
Richard
Richard, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 17, 2024
April
April, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 13, 2024
Good place to stay
Richard
Richard, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2024
A good experience in Memphis.
Richard
Richard, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 16, 2024
Very nice stay.
The front desk was the best (day-time). She was extremely helpful when we needed it. She was knowledgeable about the area, and she was very professional. She deserves a raise.
Only issue was my air condition didn’t work properly.
Warrick
Warrick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 16, 2024
Always clean
Joe
Joe, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Kathryn
Kathryn, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Mar 18, 2024
the property was clean and neat. the breakfast options needed to be better. it wasn't laid out well and the food was not very good. no problems other than that.
elizabeth
elizabeth, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 5, 2024
Sara
Sara, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2024
Leonardo
Leonardo, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 28, 2024
Melinda
Melinda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 15, 2024
Always clean
Joe
Joe, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2024
Very nice, clean hotel
Joe
Joe, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 26, 2023
Check in was smooth and I really enjoyed the morning breakfast. Staff was polite and very patient with the check in process