Bell attendants and concierge were very helpful, however the restaurant was not good.
The room was clean however, the bathroom was not renovated and when I had bubble bath, the drainage pipes were stuck and water was overflowing.
There were shuttle bus to the town was very useful.
Disappointed in the lack of selection for the a la carte main dinner menu at the Feast Restaurant and the fact that that menu was unavailable until about 3:00pm on the day of dining.
Most staff assumed you were charging meals etc. to your room and would always ask for your room number, even when you had cash in your hand to pay!
People 'reserved' the sun loungers by putting their towel on them and then disappeared for about an hour or more (probably to have breakfast) even though it is outlined in the hotel's newsletter if this was happening their items would be removed and placed nearby. This was not enforced by management.
The food and drinks were excellent from The Deck and Lagoon Bar as well as room service. The Service was amazing. They made my birthday stay extra special with a cake dessert plate and glass of wine and room upgrade. We stayed two nights but wish we could have stayed longer for extra time to chill by the pool.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 22 日
Jeffrey we
Jeffrey we、9 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 3 月 21 日
Chalinee
Chalinee、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 3 月 8 日
Joachim
Joachim、8 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 26 日
Per Magne
Per Magne、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 11 日
Overall okay hotel but very pricey for what you get. Probably used to be luxury but now a bit outdated and service in restaurant was not good.
Hotel is very big and as it is not very well organized it makes the hotel feel chaotic.
Lot of space in the pool area but pool chairs old and not comfortable.
Mikkel Storm
Mikkel Storm、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 1 月 10 日
Vanesa
Vanesa、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 1 月 7 日
Staff friendly, beautiful grounds, facilities, pool and delicious breakfast
Tony
Tony、4 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 1 月 7 日
Nice resort and reasonably well
Maintained. Bathrooms with Venetian slat doors don’t make sense and provide little privacy. Rooms a little bland for a 5 star resort. Staff are nice and do their best but hotel is under staffed leading to wait time on everything from breakfast, check in, and towels. Overall good but could be a lot better.