Sunstar Hotel Arosa features downhill skiing and a free ski shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, aromatherapy, or hydrotherapy. An indoor pool, a bar/lounge, and a health club are other features. Ski passes and storage are also available.
Languages
English, German
At a glance
Hotel size
106 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs only)*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking limited
Transfers
Airport shuttle*
Free train station pick-up*
Offsite
Free ski shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Traveling with children
Children stay free (see details)
Bowling alley
Playground
Babysitting (surcharge)
Children's menu
What to do
Fitness classes
Bowling alley
Mountain biking
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Rafting nearby
Skydiving nearby
Sledding nearby
Working away
Computer station
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Facilities
1 building/tower
Built in 1883
Safe-deposit box at front desk
Garden
Terrace
Library
Fireplace in lobby
Piano
Health club
An indoor pool
Arcade/game room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Ski
Free ski shuttle
Ski passes
Downhill skiing
Ski storage
Ski lifts nearby
Ski runs nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Snowmobiling nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Free stocked minibar
Bathrobes
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Pets are allowed for an extra charge of CHF 25 per pet, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Arosa Hotel Sunstar
Arosa Sunstar
Arosa Sunstar Hotel
Hotel Sunstar Alpine Arosa
Hotel Sunstar Arosa
Sunstar Alpine Arosa
Sunstar Alpine Hotel Arosa
Sunstar Arosa
Sunstar Arosa Hotel
Sunstar Hotel Arosa
Sunstar Park Hotel Arosa
Sunstar Alpine Hotel
Sunstar Parkhotel Arosa
Sunstar Hotel Arosa Hotel
Sunstar Hotel Arosa Arosa
Sunstar Hotel Arosa Hotel Arosa
Frequently asked questions
Does Sunstar Hotel Arosa offer free cancellation for a full refund?
Yes, Sunstar Hotel Arosa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunstar Hotel Arosa?
Yes, there's an indoor pool.
Are pets allowed at Sunstar Hotel Arosa?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per night. Food and water bowls are available.
Is parking offered on site at Sunstar Hotel Arosa?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Sunstar Hotel Arosa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sunstar Hotel Arosa?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sunstar Hotel Arosa?
No, this hotel doesn't have a casino, but Kursaal (7-min walk) is nearby.
What is there to do at Sunstar Hotel Arosa and nearby?
Have fun with onsite winter activities like downhill skiing. Additional recreation onsite includes fitness classes and bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Sunstar Hotel Arosa also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sunstar Hotel Arosa?
Yes, there's an onsite restaurant.
What's the area around Sunstar Hotel Arosa like?
Sunstar Hotel Arosa is a short 1-minute walk from Arosa Lenzerheide Ski Resort and 12 minutes' walk from Tschuggen-Ost Ski Lift.
Sunstar Hotel Arosa Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
2/10 Poor
Mar 18, 2020
Verified traveler
4-night trip
Verified Expedia guest review
8/10 Very Good
Feb 12, 2020
Alfred
Alfred, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2019
Verified traveler
7-night trip
Verified Ebookers guest review
10/10 Exceptional
Aug 18, 2019
Great location halfway up the village,so easy to access both cable cars. Room was spacious with a great view of the mountains from the balcony and very quiet generally. Loved the rainforest shower in the bathroom. Breakfast was excellent. Be warned,no kettle in room, so take a travel kettle and mug if you like a cup of tea in your room.
Verified traveler
5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2019
Sunstar Arosa 2019
Sunstar Arosa was very clean and the amenities were great. Arosa is a nice and quiet little ski town with beautiful scenery and plenty of good restaurants.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 21, 2019
Good hotel
Very good hotel overall - great for families with kids.
Amir
Amir, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 10, 2018
Lovely hotel. Very close to all amenities.
Lovely hotel. Very friendly staff. Philomena very welcoming. View with a balcony awesome although no snow on peaks when we was there. Buffet breakfast, lots to choose from. Catering for all needs. Had an evening meal which was lovely. Room very clean. Evening staff knocked to see if we required anything every night. Free apples at reception. Free bus to station. Nice walk into Arosa. Would definitely recommend this hotel. Beautifully situated and seating to sit outside. Rooms very warm.
sandra
sandra, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2017
very nice location an in house restaurant
very nice location an in house restaurant - we will come again ;)
Verified traveler
3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2017
great hotel
fantastic hotel great for children staff very friendly
david
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2015
Good hotel. Nice location
We enjoyed our brief stay. Clean, friendly, good breakfast.
mike
Verified Expedia guest review
8/10 Very Good
Aug 19, 2015
Weekend away for jazz
Very helpful and delightful staff, hotel pretty good but no bidet in bathroom, not very good for 5 star. Meals ok but expensive , breakfast ordinary,no smoked salmon, but again staff delightful made good cappuccino's.and fresh cooked eggs.
Robert
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2015
Nice room with great view and breakfast
The room had a great view and the breakfast was very good. Arosa was a nice quite town to stay in.
Verified traveler
Verified Expedia guest review
6/10 Good
Oct 22, 2014
Could be so much better
Good points: Clean, well appointed rooms and good buffet breakfast.
It is only a short walk into the village centre, but the road is steep and poorly lit at night. Only a small number of free parking spaces outside, if they are all taken you have to pay 10CHF a day for the garage plus hand your keys into reception incase they need to move your vehicle!
Drinks in the bar wrongly priced, staff were not interested in our complaint.
Verified traveler
Verified Hotels.com guest review
6/10 Good
Feb 15, 2014
Very adequate hotel.
A large hotel with not a huge amount of style outside or in. Friendly staff. An attractive bar, lounge very big but furnishing not too warming. A lovely fire behind glass. Very large restaurant. Only eat in one night. All buffet service, food good, nothing out of the ordinary. Bedrooms sort of basic but very adequate. Bath very small, shower in the bath. Wellness area and pool very nice. Shuttle bus to the lifts very good. Boot room very warm and spacious. Ski and boot hire at the hotel so very convenient. Free wifi access everywhere.
Ginny
Verified Expedia guest review
10/10 Exceptional
Jan 6, 2014
Verified traveler
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2013
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2012
great mountain views
I had a very relaxing visit. Walking in the mountains and breathing the fresh air was exactly what I needed. The Spa facilities were great and the staff very accommodating. It would have been good to know that the hotel included a shuttle pick up before I arrived and would suggest that this be posted on the website.
Verified traveler
Verified Hotels.com guest review
4/10 Fair
Feb 25, 2024
Laurence
Laurence, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2023
Iwan
Iwan, 2-night romance trip
Verified Ebookers guest review
8/10 Very Good
Nov 19, 2023
Auszeit im Schnee
Es war ein kurzer aber schöner Aufenthalt
in diesem Hotel. Die Zimmer sind sauber
und am fühlt sich wohl.
Das Personal ist freundlich und aufmerksam.
Richard
Richard, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 6, 2023
Völlig überteuertes und schlechtes Hotel mit unfre
Charmeloses Hotel mit sehr schlechtem Preis-/Leistunsverhtnis. Unfreundliches Personal von Empfang bis Verabschiedung. Am Abreisetag stört der Zimmerreinigungsdienst zweimal um 09:00 und 09:30 trotz Checkout-Zeit um 11:00 Uhr. Das Frühstücksbuffet war ebenfalls unterdurchschnittlich. Fazit: Nie wieder!
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2023
Schön am Rande der Natur gelegen und trotzdem fussläufig vom Bahnhof gut erreichbar.
Saubere Zimmer auf der Höhe der Zeit. Frühstück ausgezeichnet, tolle Auswahl, alles frisch zubereitet. Neben den Standardsäften gibt es sogar einen Entsafter, mit dem man sich selber ein Getränk bereiten kann. Das freundliche und aufmerksame Personal rundet den insgesamt ausgezeichneten Eindruck ab. Bravo!!!! Weiter so!