Banff National Park Information Centre - 6 min drive - 4.3 km
Banff Lake Louise Tourism Bureau - 7 min drive - 4.3 km
Banff Centre for Arts and Creativity - 9 min drive - 5.1 km
Getting around
Calgary International Airport (YYC) - 101 min drive
Banff Station - 15 min drive
Free area shuttle
Restaurants
Banff Upper Hot Springs - 4 min walk
McDonald's - 5 min drive
Evelyn's Coffee Bar - 7 min drive
Banff Ave Brewing Co - 5 min drive
Sky Bistro - 1 min drive
About this property
Rimrock Resort Hotel Banff
When you stay at Rimrock Resort Hotel Banff, you'll be in a fantastic location, just a 5-minute walk from Upper Hot Springs and Banff Gondola. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the pool and helpful staff.
Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Secured covered onsite self parking (CAD 32.00 per night; includes in/out privileges)
Secured covered onsite valet parking (CAD 45 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Offsite
Free area shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
2 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Racquetball/squash
Hiking/biking trails
Ice skating
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Downhill skiing nearby
Snowboarding nearby
Hot springs nearby
Working away
13 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Ski storage
Facilities
1 building/tower
Built in 1993
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Health club
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
The spa is open select days. Guests under 16 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: CAD 27.80 per accommodation, per night
Resort fee inclusions:
Additional inclusions
Fitness center access
Fitness/yoga classes
Health club access
Pool access
Ski shuttle
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 8 to 35 per person
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
One of the dining venues
Children & extra beds
Rollaway beds are available for CAD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 60 per accommodation, per day
Parking
Covered self parking costs CAD 32.00 per night with in/out privileges
Covered valet parking costs CAD 45 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff
Frequently asked questions
Does Rimrock Resort Hotel Banff offer free cancellation for a full refund?
Yes, Rimrock Resort Hotel Banff does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rimrock Resort Hotel Banff?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Rimrock Resort Hotel Banff?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 60 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rimrock Resort Hotel Banff?
Yes. Self parking costs CAD 32.00 per night. Valet parking costs CAD 45 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Rimrock Resort Hotel Banff?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Rimrock Resort Hotel Banff and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Rimrock Resort Hotel Banff also has 2 bars, an indoor pool, and a sauna, as well as a health club, a picnic area, and a garden.
Are there restaurants at or near Rimrock Resort Hotel Banff?
Yes, there are 2 onsite restaurants.
What's the area around Rimrock Resort Hotel Banff like?
Rimrock Resort Hotel Banff is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Banff Gondola. Travelers say the area is walkable and ideal for skiing.
Rimrock Resort Hotel Banff Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 12, 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Bishop
Bishop, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Kimberly
Kimberly, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Stacey
Stacey, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Joseph
Joseph, 7-night trip
Verified Hotels.com guest review
6/10 Good
Sep 21, 2024
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 19, 2024
Beautiful area right next to the hot springs, great staff and amazing facilities. For the price of 900 a night this room was very dated. Our faucet was wiggly and not attached properly etc. Would give 5 stars with a renovation.
Jeanette
Jeanette, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Leanne
Leanne, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Beautiful hotel with beautiful surroundings and views. A little outside of town but they have a nice shuttle. Certain things need updating like pool and spa but would definitely stay again.
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 12, 2024
Regina
Regina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
The hotel was excellent. Friendly staff, great amenities, service, views, spa, food, transportation, and concierge service. Comes with a price, but for our ten year wedding anniversary; we treated ourselves.
Stanley
Stanley, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2024
Warren
Warren, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 1, 2024
Amit
Amit, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Lovely hotel with majestic Mountain View’s!
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2024
Mandeep
Mandeep, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 19, 2024
Our room had spectacular views. The shuttle was very convenient. Did not have a book in the room highlighting the amenities. Went to the spa and asked for a printed out menu with treatments and pricing which they did not have. The hotel said you had to download it on your phone…. I am on vacation and I did not want to be on my phone. If they had a book in the room I could have looked through and would have most definitely booked a treatment….
John
John, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
Excellent, highly recommend
Mohammad
Mohammad, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 17, 2024
ELCIO
ELCIO, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Ronan
Ronan, 4-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 14, 2024
The room had great view of the mountain but the room conditions are best described as a dump. The carpet was sticky and the bathroom looks like an 2 star rural hotel. The Keureg coffee machine never worked and appears to be 10 plus years old.And this is despite the USD 800 price tag per night.
Sambit
Sambit, 2-night family trip
Verified Orbitz guest review
10/10 Exceptional
Aug 12, 2024
brad
brad, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Eden and hotel staff pampered us.
James
James, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2024
Amazing location with beautiful views. Very quiet and peaceful with short walk to the gondola and hot springs. Food was excellent. Ate buffet breakfast daily, primrose for dinner and Larkspur for lunch. Staff was super friendly. Rooms are nice but could use a little updating.
Bruce
Bruce, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Patsy K
Patsy K, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2024
Always know what you’re getting with the rimrock. Beautiful rooms with beautiful views and excellent service. The room we had booked was not available so they upgraded us for no additional cost and threw in free breakfast vouchers which was greatly appreciated.