Experience the perfect blend of relaxation and excitement at Quality Inn & Suites Palm Island Indoor Waterpark. Take advantage of free continental breakfast, unwind at the bar or in the arcade/game room, and enjoy quality time with family by the children's pool with a waterslide. With multilingual staff and free WiFi, this hotel has everything you need for a fun-filled stay.
Reviews
5.25.2 out of 10
Popular amenities
Electric vehicle charging point
Bar
Pool
Connecting rooms available
Gym
Pet friendly
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Water park
Fitness center
Children's pool
Waterslide
Room service
24-hour business center
Business center
Meeting rooms
24-hour front desk
Arcade/game room
For families (6)
Children stay free
Free cribs/infant beds
Children's pool
Microwave
Connecting/adjoining rooms available
Private bathroom
The current price is ¥9,073
¥9,073
¥10,072 total
includes taxes & fees
Mar 29 - Mar 30
Room options
Available filters for rooms
Showing 6 of 6 rooms
Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Sleeps 4
2 Double Beds
Room, 1 King Bed, Accessible, Non Smoking
Sleeps 2
1 King Bed
Room, 2 Double Beds, Accessible, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Sleeps 4
2 Double Beds
Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Eco-friendly toiletries
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Shower/tub combination
Eco-friendly toiletries
2 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Double Beds, Non Smoking
Palm Island Indoor Waterpark - 7 min walk - 0.6 km
Batavia Downs Casino - 16 min walk - 1.3 km
Batavia Primary Care - 4 min drive - 3.4 km
Dwyer Stadium - 4 min drive - 2.9 km
United Memorial Medical Center - 5 min drive - 2.7 km
Getting around
Greater Rochester Intl. Airport (ROC) - 34 min drive
Buffalo Niagara Intl. Airport (BUF) - 36 min drive
Restaurants
Starbucks - 10 min walk
Batavia Downs Gaming & Hotel - 17 min walk
Taco Bell - 2 min drive
McDonald's - 2 min drive
Burger King - 3 min drive
About this property
Quality Inn & Suites Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.
Languages
English
At a glance
Hotel size
194 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children stay free (see details)
Water park access (surcharge)
Children's pool
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space (7319 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness center
Water park access (surcharge)
Arcade/game room
Waterslide
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Chasers Lounge - This lobby lounge serves dinner only. Open select days.
Fees & policies
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
Children's pool
Indoor pool
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20 per accommodation, per night
Pool, spa, & gym (if applicable)
Facility access costs USD 15 per person, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia
Frequently asked questions
Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?
Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's a children's pool.
Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?
Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Quality Inn & Suites Palm Island Indoor Waterpark?
No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.
What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?
Quality Inn & Suites Palm Island Indoor Waterpark has a waterslide and a fitness center, as well as an arcade.
Are there restaurants at or near Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's an onsite restaurant.
What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?
Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.
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Quality Inn & Suites Palm Island Indoor Waterpark Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.2/10
Cleanliness
6.6/10
Staff & service
4.4/10
Amenities
4.8/10
Property conditions & facilities
4.4/10
Eco-friendliness
Reviews
4/10 Fair
Feb 16, 2025
Room had a horrible odor and just dirty and dingy. Definitely will not stay again
Dan
Dan, 1-night trip
2/10 Poor
Jan 30, 2025
The place had roaches
Michael
Michael, 1-night trip
10/10 Exceptional
Nov 17, 2024
Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
Verified traveler
1-night trip
8/10 Very good
Nov 4, 2024
Location and water park was great
Rooms need a refresh
Indira
Indira, 2-night trip
4/10 Fair
Sep 28, 2024
Very close to shopping and restaurants. But the hotel had roaches in the room.
Ronnie
Ronnie, 1-night trip
8/10 Very good
Aug 30, 2024
Water park is good for kids
Vokhid
Vokhid, 1-night trip
6/10 Good
Feb 3, 2025
Not the best hotel but it will do
The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I snowed heavily and the parking lot was not plowed.
Stephanie
Stephanie, 2-night trip
6/10 Good
Nov 21, 2024
The place needs some upgrading
Dave
Dave, 1-night trip
2/10 Poor
Oct 27, 2024
Place was disgusting and smelled horrible the low quality inn that’s for sure
Nick
Nick, 1-night trip
8/10 Very good
Jul 2, 2024
The parking was nice and easy and plentiful.
It's within walking distance to food and entertainment.
Jennifer
Jennifer, 1-night trip
8/10 Very good
Oct 9, 2024
It was decent
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 17, 2024
The staff was amazing. Restaurant was awesome will definitely be returning customer 😀
Kyle
Kyle, 4-night trip
10/10 Exceptional
Aug 9, 2024
Close to everything
William
William, 1-night trip
4/10 Fair
Oct 20, 2024
The property needs serious cleaning and renovation. The halls smell so does the room.
Mabel
Mabel, 3-night trip
2/10 Poor
Nov 7, 2024
My worst hotel ever
Worst hotel in my life, very fortunate I haven't found roach in my room after reading through the comments. Photos are very very misleadings.
Jeremy
Jeremy, 2-night trip
2/10 Poor
Nov 3, 2024
there was stains all over my bed and 2 other people that stayed with us in different rooms had cockroaches in there
Skyla
Skyla, 2-night trip
2/10 Poor
Aug 12, 2024
Hotel is terrible would never stay again we went for the water park which was ok . The hotel needs ALOT of work !!!
michelle
michelle, 1-night trip
8/10 Very good
Feb 23, 2024
Very nice for an older Hotel
michael a
michael a, 3-night trip
6/10 Good
Aug 10, 2024
Everything was ok but breakfast was minimal. Bed was comfortable and convenient for concert
Susan
Susan, 1-night trip
2/10 Poor
Nov 11, 2024
There were cockroach in the cabinet next to the refrigerator 😡😡😡
GERARDO
GERARDO, 2-night trip
2/10 Poor
Oct 22, 2024
STAY AWAY FROM THIS ONE. 5 POLICE CARS WERE OUTSIDE WHEN WE ARRIVED. WE CHECKED OUT A COUPLE OF HOURS AFTER ARRIVAL. THE ROOM WAS FULL OF ROACHES.
Ruth Coates
2/10 Poor
Sep 21, 2024
I would never go back. The place lacks everything you would expect to make you feel good about where you are staying
James
James, 1-night trip
6/10 Good
Sep 18, 2024
Needs some love and care
Allan
Allan, 1-night trip
10/10 Exceptional
Mar 27, 2024
Very clean , nice staff person , nice !!!
Danishka
Danishka, 1-night trip
10/10 Exceptional
Jul 12, 2024
Staff was nice and accomodating. No issues at all .