Palace Hotel Tokyo, Tokyo: Hotel Reviews, Rooms & Prices

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Luxury hotel with spa, near Imperial Palace East Gardens

Choose dates to view prices

Dates

December 2024

January 2025

Couples treatment rooms, sauna, spa tub, body treatments

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar

Pool

Spa

Air conditioning

Gym

Main amenities

Daily housekeeping
Restaurant and 3 bars/lounges
Full-service spa
Indoor pool
Breakfast available
24-hour fitness center
Sauna
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms

For families

Free cribs/infant beds
Refrigerator
Private bathroom
Separate bathtub and shower
Premium TV channels
Terrace

￥99,865 total

includes taxes & fees

Jan 12 - Jan 13, 2025

Room options

All rooms

1 bed

2 beds

Showing 36 of 36 rooms

Grand Deluxe Twin Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

Egyptian cotton linens

55 sq m
Park view
Sleeps 3
2 Double Beds

Chiyoda Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

80 sq m
Park view
Sleeps 3
2 Double Beds

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Club Deluxe Twin Room with Balcony

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
2 Double Beds

Grand Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

55 sq m
City view
Sleeps 3
1 King Bed

Club Grand Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

55 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Room

Highlights

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

45 sq m
Sleeps 2
1 King Bed

Club Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

45 sq m
Park view
Sleeps 3
1 King Bed

Garden Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
Park view
Sleeps 3
1 King Bed

Executive Suite Room

Highlights

Furnished balcony

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

75 sq m
Park view
Sleeps 3
1 King Bed

Premier Suite King

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

90.1 sq m
Park view
Sleeps 3
1 King Bed

Club Grand Deluxe Twin Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

Egyptian cotton linens

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

45 sq m
Park view
Sleeps 3
2 Double Beds

Premier Suite Twin

Highlights

Furnished balcony

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

90 sq m
Sleeps 3
2 Double Beds

Deluxe King Room with Balcony

Highlights

Balcony or patio

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

45 sq m
Park view
Sleeps 3
1 King Bed

Deluxe King Room

Highlights

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

Egyptian cotton linens

45 sq m
Sleeps 2
1 King Bed

Park Suite

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

120 sq m
City view
Sleeps 3
2 Double Beds

Terrace Suite

Highlights

Balcony

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

120 sq m
City view
Sleeps 3
1 King Bed

Palace Suite

Sleeps 2
2 Twin Beds

Club Deluxe Twin Room with Balcony

Sleeps 3
2 Twin Beds

Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Executive Suite

Sleeps 2
1 King Bed

Premier Suite Twin

Sleeps 3
2 Double Beds

Garden Suite

Sleeps 2
1 King Bed

Living area | LCD TV, DVD player, pay movies

Park Suite

Sleeps 2
2 Twin Beds

Deluxe Room with Balcony

Sleeps 3
1 King Bed OR 2 Twin Beds

Club Grand Deluxe Twin Room

Sleeps 2
2 Twin Beds

Grand Deluxe Twin Room

Sleeps 2
2 Twin Beds

Terrace Suite

Sleeps 3
1 King Bed

Club Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Grand Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Club Deluxe King Room

Sleeps 2
1 King Bed

Deluxe King Room

Sleeps 2
1 King Bed

Chiyoda Suite

Sleeps 2
2 Twin Beds

Deluxe Twin Room with Balcony

Sleeps 3
2 Twin Beds

Premier Suite King

Sleeps 3
1 King Bed

Club Grand Deluxe King Room with Balcony

Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Airport transfer

Parking available

￥54,337 total

includes taxes & fees

Jan 17 - Jan 18, 2025

Spa

Parking available

Free WiFi

Restaurant

￥49,065 total

includes taxes & fees

Jan 4 - Jan 5, 2025

About the neighborhood

1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

What's nearby

Imperial Palace East Gardens - 1 min walk - 0.2 km
Marunouchi Building - 8 min walk - 0.8 km
Tokyo Imperial Palace - 17 min walk - 1.4 km
Nippon Budokan - 3 min drive - 2.5 km
Tokyo Dome - 4 min drive - 3.3 km

Getting around

Haneda Airport (HND) - 31 min drive
Tokyo Station - 8 min walk
Kanda Station - 19 min walk
Yurakucho Station - 19 min walk
Otemachi Station - 7 min walk
Nijubashimae (Marunouchi) Station - 8 min walk
Takebashi Station - 11 min walk

Restaurants

‪カレーショップC&C 大手町メトロピア店 - ‬4 min walk
‪玄米カフェ実身美 - ‬3 min walk
‪The Palace Lounge - ‬1 min walk
‪はせがわ酒店パレスホテル東京店 - ‬2 min walk
‪もうやんカレー大手町 - ‬2 min walk

About this property

Palace Hotel Tokyo

When you stay at Palace Hotel Tokyo, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and French cuisine is served at ESTERRE, which is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a 24-hour fitness center. The helpful staff and overall property condition get great marks from fellow travelers. The property is just a short walk to public transportation: Otemachi Station is 7 minutes and Nijubashimae (Marunouchi) Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

At a glance

Hotel size

- 284 rooms
- Arranged over 23 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
- Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Pets

- Pets not allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Onsite self parking (JPY 3300 per night; includes in/out privileges)
- Onsite valet parking (JPY 4300 per night; includes in/out privileges)
- Wheelchair-accessible parking on site

Other information

- Designated smoking areas

Property amenities

Food and drink

Full breakfast (surcharge) each morning 6 AM–10:30 AM
3 bars/lounges
Restaurant
Coffee shop
24-hour room service

Traveling with children

Grocery/convenience store
Children's menu

What to do

Yoga classes
Shopping

Working away

Meeting rooms
Conference space

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

Built in 2012
Safe-deposit box at front desk
Terrace
24-hour fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Banquet hall
Reception hall

Accessibility

Elevator
Wheelchair-accessible parking

Room amenities

Be entertained

DVD player
LCD television
Premium digital channels
Pay movies

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)

Sleep well

Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Turndown service
Egyptian cotton sheets
Free crib/infant bed

What to enjoy

In-room massage

Freshen up

Private bathroom
Separate bathtub and shower
Rainfall showerhead
Bidet
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Refrigerator
Free bottled water

Daily housekeeping
In-room safe (laptop compatible)

Special features

Spa

Evian SPA TOKYO has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

ESTERRE - This restaurant specializes in French cuisine and serves lunch and dinner.

GRAND KITCHEN - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

WADAKURA - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

TATSUMI - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

GO - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

Full breakfast is offered for an extra charge of approximately JPY 5819 per person

Children & extra beds

Rollaway beds are available for JPY 10000.0 per night

Parking

Self parking costs JPY 3300 per night with in/out privileges
Valet parking costs JPY 4300 per night with in/out privileges

Pool, spa, & gym (if applicable)

Pool access available from 6:30 AM to 10:00 PM
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Palace Tokyo

Hotel Tokyo Palace

Palace Hotel Tokyo

Palace Tokyo

Palace Tokyo Hotel

Tokyo Hotel Palace

Tokyo Palace

Tokyo Palace Hotel

Grand Palace Chiyoda

Grand Palace Hotel Tokyo

Hotel Grand Palace Tokyo, Japan

Palace Hotel Tokyo Japan

Palace Hotel Tokyo Hotel

Palace Hotel Tokyo Tokyo

Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo offer free cancellation for a full refund?

Yes, Palace Hotel Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palace Hotel Tokyo?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at Palace Hotel Tokyo?

Sorry, pets aren't allowed.

Is parking offered on site at Palace Hotel Tokyo?

Yes. Self parking costs JPY 3300 per night. Valet parking costs JPY 4300 per night.

What are the check-in and check-out times at Palace Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is noon.

What is there to do at Palace Hotel Tokyo and nearby?

Onsite recreation at Palace Hotel Tokyo includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Palace Hotel Tokyo also has 3 bars and a 24-hour fitness center, as well as a sauna.

Are there restaurants at or near Palace Hotel Tokyo?

Yes, ESTERRE offers French cuisine.

What's the area around Palace Hotel Tokyo like?

Palace Hotel Tokyo is in Chiyoda, a short 7-minute walk from Otemachi Station and 17 minutes' walk from Tokyo Imperial Palace.

Palace Hotel Tokyo Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Dec 17, 2024

Shaunn, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

Dec 14, 2024

Tomohiro, 1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

Dec 11, 2024

Excellent

Worth every penny

Shaunn, 4-night trip

Verified Hotels.com guest review

10/10 Exceptional

Oct 6, 2024

Lovely stay.

If you can afford it, do yourself a treat and stay here. Amazing!

Richard, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Oct 3, 2024

2-night business trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 24, 2024

This is the best hotel I have ever stayed in, hands down. I have stayed in many. The amenities and service are second to none.

Richard, 2-night trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 23, 2024

I don't write a lot of reviews but this stay was exceptional. Location is directly across the (busy) street from the Imperial Palace which is beautiful. Great place to walk around and the trees and the landscape is quite pretty. Form the moment you walk into the hotel you are greeted by friendly, helpful staff. Lobby is understated but large and open with a quiet energy. We had a balcony room which was incredible. Balcony looked East over a park area adjacent to the palace. Bed was huge! Much larger than a king. Automatic drapes on Balcony and bathroom. Very spacious room with great amenities. I would highly recommend this property. It's not cheap but its worth it. Good gym (with a view overlooking Imperial Palace) Some equipment was a bit odd but plenty to get in a good sweat. Breakfast was a pleasant surprise with eggs, bacon, toast, potatoes, fried fish, juices, cut fruit etc. Would definitely stay here again when I return. Worked with concierge to procure sumo tickets before our arrival which worked well. Dinner recommendations were sub par but that is the only negative to our stay.

Ian, 1-night trip

Verified Hotels.com guest review

8/10 Very Good

Sep 23, 2024

Elena, 7-night trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 14, 2024

Joseph, 3-night trip

Verified Expedia guest review

10/10 Exceptional

Sep 12, 2024

Arrie, 1-night trip

Verified Expedia guest review

10/10 Exceptional

Sep 9, 2024

Brian, 4-night trip

Verified Expedia guest review

10/10 Exceptional

Sep 8, 2024

We enjoyed our stay at the Palace Hotel, we had a good welcome. The location is great opposite the Palace Gardens and a 5 minute walk from the main station. The hotel and the station are connected underground saving having to walk through the sun which is really handy. Like lots of places there are lots of underground shops and restaurants. There is a coffee shop nearby but its quiet as a lot of the local area is the palace and parks/gardens. The coffee shop has a nice garden too. We ate breakfast and one dinner at the hotel. The Japanese breakfast was really interesting and not something we had tried before. Staff were really helpful with our dietary requirements, going out of their way to help us. The rooms were a good size and the balconies were great with a lovely view of the city and gardens. I particularly liked the view at night with the city lights.

Afshan, 3-night family trip

Verified Expedia guest review

10/10 Exceptional

Sep 8, 2024

Lucian, 3-night trip

Verified Expedia guest review

8/10 Very Good

Sep 1, 2024

Great location, great facilities and excellent breakfast - even though it wasn’t club level. But have to pay extra to use the spa and a bit disappointed there was only one sink.

Yin, 4-night trip

Verified Expedia guest review

10/10 Exceptional

Aug 21, 2024

Wonderful place. High level of service. Really enjoy the stay. Only one thing need to improve. I was asking English version of news paper while at check in, but I received Japanese

Lan, 1-night family trip

Verified Expedia guest review

10/10 Exceptional

Aug 21, 2024

David, 5-night trip

Verified Hotels.com guest review

10/10 Exceptional

Aug 21, 2024

The Palace is a superb world class hotel. Perfect in every way.

David, 6-night trip

Verified Expedia guest review

10/10 Exceptional

Aug 9, 2024

Palace Superior

The Palace Hotel Tokyo was a great find. The hotel is luxurious, super clean and has excellent staff. The room itself had all the amenities and checked all the boxes. The bed was superior. The bathroom and specifically the shower was amazing. Taxi's are always waiting out front to take you to your next adventure. You wont find a better stay in Tokyo.

Angel, 3-night trip

Verified Hotels.com guest review

10/10 Exceptional

Aug 7, 2024

Ahmed, 1-night trip

Verified Expedia guest review

10/10 Exceptional

Aug 5, 2024

Brilliant hotel - highly recommend

Beautiful hotel with great views of the city. Layout, size and comfort of room are what you would expect of a 5* hotel as was the quality of the food served to us in the bar. The Wagu steak was exceptional! During our holiday, we stayed at three 5* hotels, two of which were in Tokyo. I can honestly say that this is the only hotel of the three that I would return to!

Kate, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

Aug 5, 2024

Excellent in every way.

Jorge, 4-night family trip

Verified Expedia guest review

10/10 Exceptional

Aug 4, 2024

Conlan, 3-night trip

Verified Hotels.com guest review

10/10 Exceptional

Aug 4, 2024

Fantastic

Absolutely fantastic!!!

Benjamin, 4-night trip

Verified Hotels.com guest review

10/10 Exceptional

Jul 26, 2024

Great!

Claris, 4-night trip

Verified Expedia guest review

10/10 Exceptional

Jul 25, 2024

Kevin, 3-night trip

Verified Hotels.com guest review

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Palace Hotel Tokyo

Choose dates to view prices

Photo gallery for Palace Hotel Tokyo

Reviews

Exceptional

Popular amenities

Main amenities

For families

Room options

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room

Highlights

View all photos for Chiyoda Suite Room

Chiyoda Suite Room

Highlights

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

Highlights

View all photos for Grand Deluxe King Room with Balcony

Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Grand Deluxe King Room with Balcony

Club Grand Deluxe King Room with Balcony

Highlights

View all photos for Club Deluxe King Room

Club Deluxe King Room

Highlights

View all photos for Club Deluxe King Room with Balcony

Club Deluxe King Room with Balcony

Highlights

View all photos for Garden Suite Room

Garden Suite Room

Highlights

View all photos for Executive Suite Room

Executive Suite Room

Highlights

View all photos for Premier Suite King

Premier Suite King

Highlights

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

Highlights

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony

Highlights

View all photos for Premier Suite Twin

Premier Suite Twin

Highlights

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

Highlights

View all photos for Deluxe King Room

Deluxe King Room

Highlights

View all photos for Park Suite

Park Suite

Highlights

View all photos for Terrace Suite

Terrace Suite

Highlights

View all photos for Palace Suite

Palace Suite

View all photos for Club Deluxe Twin Room with Balcony

Club Deluxe Twin Room with Balcony

View all photos for Deluxe King Room with Balcony

Deluxe King Room with Balcony

View all photos for Executive Suite

Executive Suite

View all photos for Premier Suite Twin

Premier Suite Twin

View all photos for Garden Suite

Garden Suite

View all photos for Park Suite

Park Suite

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony

View all photos for Club Grand Deluxe Twin Room

Club Grand Deluxe Twin Room

View all photos for Grand Deluxe Twin Room