Unfriendly staff at check-in .
When I walked in and standing in front of the counter for a while, she was not stand up say hi or any of the greetings. I had to excuse myself and asked her if this is the check in counter. She said" it is" but she reacted like I was bothering her. The entire time she didn't smile.
But the room was clean, cozy and comfortable.
When next day I checked out, there was a gentleman who was very friendly. So I guess is just go by luck.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月26日
Muito bom
Hotel muito bom!! Estivemos por duas noites e não houve limpeza do quarto, mas, não afetou nossa hospedagem. Infelizmente, não tem café da manhã incluso, mas, tem frigobar e cafeteira no quarto
Alexandre
Alexandre、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月23日
宿泊されたお客様
2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025年1月18日
Moonhee
Moonhee、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月16日
Jiwoung
Jiwoung、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月13日
The mattress was of poor quality, causing back pain the following morning. There was no staff present at the front desk when needed. Otherwise, our stay was satisfactory.
宿泊されたお客様
2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025年1月12日
Comfortable stay
The hotel was clean and staff I spoke to at check-in and check out were very friendly. I did not use the continental breakfast or restaurant so I can't speak to the quality of them. The hotel is well located within Duluth and K-town. My only complaint is the AC/heater unit was very loud and it would be nice to have some firmer pillows. Overall, a great stay and I would come again.