Hanoi Exclusive Hotel offers a great location, putting you within just a 10-minute walk of Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Also, Hoan Kiem Lake and Quan Chuong Gate are within a 15-minute walk. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
Hotel size
30 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite extended parking (VND 350000 per day)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:00 AM
Restaurant
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair accessible
Room amenities
Be entertained
40-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 230000 for adults and VND 150000 for children
Airport shuttle service is offered for an extra charge of VND 840000 per vehicle (roundtrip)
Credit card charges are subject to an extra charge of 3 percent
Children & extra beds
Airport shuttle for children between the ages of 3 and 17 costs VND 420000 (roundtrip)
Parking
Extended parking costs VND 350000 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi
Frequently asked questions
Does Hanoi Exclusive Hotel offer free cancellation for a full refund?
Yes, Hanoi Exclusive Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Exclusive Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hanoi Exclusive Hotel?
Yes. Extended parking costs VND 350000 per day.
Is airport shuttle service offered by Hanoi Exclusive Hotel?
Yes, an airport shuttle is available. The charge is VND 840000 per vehicle roundtrip.
What are the check-in and check-out times at Hanoi Exclusive Hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
Are there restaurants at or near Hanoi Exclusive Hotel?
Yes, there's an onsite restaurant.
What's the area around Hanoi Exclusive Hotel like?
Hanoi Exclusive Hotel is a short 6-minute walk from Hanoi Old Town Night Market and 7 minutes' walk from St. Joseph's Cathedral of Hanoi.
Hanoi Exclusive Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Poor
Sep 10, 2024
We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Patricia Eugenia Alvarez de
Patricia Eugenia Alvarez de, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 25, 2024
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
arun
arun, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 21, 2024
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
Andrew
Andrew, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Great location, cold A/C and nice people.
The people were very helpful and spoke good English.
The hotel was perfectly located in the center of everything in Old City.
If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Brad
Brad, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
James
James, 4-night trip
Verified Expedia guest review
8/10 Very Good
May 28, 2024
Good location for night life
TREVOR
TREVOR, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 14, 2024
Ma Merwina
Ma Merwina, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 10, 2023
Perfect location
We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Zainab
Zainab, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 11, 2023
hotel located at nice spot, easy to move around, hotel room are specious and clean, hotel staff are friendly and helpful.
hotel manager Mr. Michael hake is super helpful and able to help you arrange local tour (Group) or dedicated private tour as well.
Lim
Lim, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2023
the hotel located at nice spot and easy to move around from there, friendly and helpful staff, the hotel manager Mr. Michael Hake super helpful and you can ask him anything that you want to know about Hanoi, also he will be able to help you arrange local tour (Group) with suggestion or private customize local tour.
Lim
Lim, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2023
Jonathan
Jonathan, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
May 17, 2023
Staff very helpful.
Tat
Tat, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2023
Johnson
Johnson, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 5, 2023
Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !
Lucie
Lucie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2023
The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24.
Definitely great value for money and all our family can recommend this hotel.
Min Hyun
Min Hyun, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 31, 2023
Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.
Min Hyun
Min Hyun, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 26, 2023
the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.
Mike
Mike, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2023
very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.
Johnson
Johnson, 1-night family trip
Verified Expedia guest review
4/10 Fair
Mar 18, 2023
The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains.
The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.
Annabelle
Annabelle, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
It was very pleasant!
Renee
Renee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 17, 2023
It was clean and the staff was very nice and helpful.
Tyler
Tyler, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 15, 2023
The rooms were very nice and clean and the staff was always very nice and helpful.
Tyler
Tyler, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2023
Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions.
I really liked this hotel.