Good size room, really friendly staff and nice breakfast. The bathroom was small and some mould. Great location walking distance everywhere. We didnt end up using the balcony as the air quality was very poor
Josephine
4 泊旅行
10/10
Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
Martin
2 泊旅行
10/10
The hotel was in a very good location, walking distance to wherever you wanted to go and see all attractions. If I were to go back this would definitely be the place to stay
Oscar
4 泊の家族旅行
10/10
Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!
Andrew
3 泊旅行
10/10
This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.
Meghan
7 泊旅行
10/10
Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!
Suzanne
3 泊の恋人との旅行
10/10
Kareena
6 泊旅行
10/10
Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.
Kareena
2 泊の家族旅行
8/10
Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind
Saad
1 泊旅行
8/10
Fantastisk service
Bente
1 泊旅行
8/10
It was a lovely stay at the hotel. Location is superb, right at the heart of old quarter. We walked to everywhere and no need to take Grab. The front desk staff is very helpful and friendly. Breakfast is delicious. We enjoyed the stay!
Clara
2 泊の家族旅行
8/10
The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
宿泊されたお客様
1 泊旅行
8/10
Nice staff, super friendly and helpful
Wing Kit
5 泊の家族旅行
10/10
Great and accomodating staff !
Douglas
24 泊旅行
10/10
The staff go above and beyond! It is a very convenient location, close to everything. The bed and pillows were comfy. We would definitely stay here again. We had breakfast every morning here. You could order off of the menu and there was a buffet of toast and lots of fresh fruit. Very clean.
Janice Doreen
24 泊旅行
10/10
Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Ana Belen
3 泊の家族旅行
2/10
We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Patricia Eugenia Alvarez de
4 泊旅行
10/10
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
arun
6 泊旅行
10/10
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
Andrew
4 泊旅行
8/10
Le personnel est très agréable et très serviable.
Le chambres sont propres et confortables. Literies en très bon état.
Nous avions 2 chambres communicantes avec les enfants et c’était parfait. Seul bémol. Les discussions sur le palier de l’ascenseur et les fermetures des portes sont très bruyants pour les chambres les plus proches.