2/10 Poor
Dec 23, 2024
Roach in the bed!
Big mistake booking here. It was a last minute 2 night trip from FL to SC. I figured a Quality Inn would be safe. We thought we would arrive by 11 so I requested late check in on the app. When we realized it would be much later I tried calling the property 3 times and no answer. Just a message saying to call back later. That made me nervous because I wanted to make sure we as a room. We didn't get there until 3 AM and we were exhausted. Upon checking in I had to ring the bell twice in the lobby. I think the attendant was sleeping. We got to the room and just crashed on a very uncomfortable bed but we were exhausted. It felt we were sleeping on a box spring. In the morning we notice the broken towel rack and the not so clean bathroom but we were gone most of the day. On the second night there was a roach by the sink and later saw one on the bed. We thought about leaving right then but had a long drive. We slept a few hours and left early! I have never stayed in a more disgusting room in my life.
Lori
Lori, 2-night trip
Verified Hotels.com guest review
