4/10 Fair
Dec 6, 2024
Rather disappointing stay
Waited 15mins at check in as the room was not available.
Nice, clean and spacious room with a comfortable bed. We headed out to the city for leisure. Upon return at around 8pm, we discovered that the room was situated immediately below the hard-floor end of the hotel’s ‘Club Lounge’. Constant footsteps and catering noise from when we returned until the lounge fully wound-up at 11pm. We did our best to drown that noise out with louder than optimum TV sound.
Breakfast quality was disappointing. In catering for a large throughput, prepared offerings are somewhat unattractive and, for a city with so many fresh pastry outlets, the bread, baguettes and croissants were, seemingly, frozen/defrosted versions. Scrambled egg is that yucky constituted stuff but you can ask the chef to cook specific requests if you’re happy wait in the queue.
All in, a bit of a downer for our last night in Poland and not what we expected of a Sheraton 5-star hotel.
Verified traveler
1-night trip
Verified Hotels.com guest review