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SureStay by Best Western Massena

2.0 star property
Hotel in Massena

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Photo gallery for SureStay by Best Western Massena

Free self parking
Interior
Combined shower/tub, designer toiletries, hair dryer, towels
33-inch flat-screen TV with cable channels, TV
Combined shower/tub, designer toiletries, hair dryer, towels
Econo Lodge Massena Hwy 37 offers a convenient retreat with a peaceful terrace and productive business center. Stay connected with in-room WiFi, park your vehicle safely, and enjoy the ease of a 24-hour front desk.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Picnic area
  • Gas grills

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is ￥14,599
￥16,205 total
includes taxes & fees
Jun 3 - Jun 4

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 Queen Bed, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Super 8 by Wyndham Massena NY

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 847 reviews
The price is ￥13,556
￥15,047 total
includes taxes & fees
May 29 - May 30
Super 8 by Wyndham Massena NY
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About the neighborhood

Map
15054 State Highway 37, Massena, NY, 13662

What's nearby

  • Massena Museum - 5 min drive - 5.5 km
  • Massena Town Beach - 6 min drive - 4.8 km
  • Harte Haven Shopping Center - 6 min drive - 6.2 km
  • Robert Moses State Park - Thousand Islands - 18 min drive - 16.8 km
  • Upper Canada Village - 58 min drive - 68.0 km

Getting around

  • Massena, NY (MSS-Massena Intl.) - 13 min drive
  • Cornwall Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizza Hut - ‬6 min drive
  • ‪Jimmy's Restaurant - ‬46 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Taco Bell - ‬9 min drive

About this property

SureStay by Best Western Massena

When visiting Massena, SureStay by Best Western Massena is a great choice to consider. You'll have free perks like WiFi and self parking.

Languages

English, French, Hindi

At a glance

DONE

Hotel size

    • 45 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle from 7:00 AM to 7:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Gas grills

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk

Facilities

  • Picnic area
  • Terrace

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 33-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 25 per day
  • Airport shuttle for children between the ages of 4 and 12 costs USD 15 (one-way)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150 per stay
  • Pets are allowed for an extra charge of USD 30.00 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Econo Lodge Hotel Massena
Econo Lodge Massena Hotel
Massena Econo Lodge
Econo Lodge Massena Hwy 37
Surestay By Massena Massena
SureStay by Best Western Massena Hotel
SureStay by Best Western Massena Massena
SureStay by Best Western Massena Hotel Massena

Frequently asked questions

Are pets allowed at SureStay by Best Western Massena?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 30.00 per pet, per day, and there's also a deposit of USD 150 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay by Best Western Massena?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by SureStay by Best Western Massena?

Yes, an airport shuttle is available from 7:00 AM to 7:00 PM on request. The charge is USD 20 per person one-way.

What are the check-in and check-out times at SureStay by Best Western Massena?

Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.

What is there to do at SureStay by Best Western Massena and nearby?

SureStay by Best Western Massena has a picnic area.

What's the area around SureStay by Best Western Massena like?

SureStay by Best Western Massena is located a short 20-minute walk from Grasse River.

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SureStay by Best Western Massena Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Car
Elevator
Smoking
Water
Desk

Reviews

8/10 Very good

It’s Quiet and the price is reasonable for the rooms
Michael, 1-night trip

10/10 Exceptional

Great place to stay

The hotel was very clean. The staff were very accommodating. Quiet and a nice place to stay.
Melissia, 2-night trip

8/10 Very good

Friendly bunch of folks. Stay at this place for value, safety and comfort.
Alan, 3-night trip

10/10 Exceptional

Staff was friendly, accommodations were beyond convenient. Plus the area was rural so it was nice, peaceful, and quiet
Christopher, 3-night trip

10/10 Exceptional

Staff pleasant
Randy, 2-night trip

10/10 Exceptional

Beautiful room very helpful with any questions I would come back enjoy my visit
Karen, 1-night trip

6/10 Good

Property was clean and good for it age, proprty is dated
Vicci, 1-night trip

10/10 Exceptional

The women who checked us in was outstanding. We managed to arrive a day early, and she was very helpful in setting us up with a second night. Down side was the hotel was a little far out from local eateries. But definitely a clean comfortable place.
Tammy, 1-night trip

10/10 Exceptional

Diamond in the rough

While this hotel might appear from the road as rundown place, it deserves a second look! Excellent amenities, clean, easy check-in and very safe. Plenty of parking space and conveniently located. I was pleasantly surprised with the room! Much larger and cleaner than some nice hotels I've stayed at. Will definitely return on my next trip.
Yann, 2-night trip

10/10 Exceptional

The manager is both helpful and lovely. The hotel is clean and quiet. I highly recommend it.
Joan, 1-night trip

8/10 Very good

The staff were great. Very accommodating, helpful and nice. Definitely a good place to stay if you’re just looking for some place to sleep. Not walkable to anything.
Elizabeth, 1-night trip

10/10 Exceptional

My stay at the Econo Lodge in Massena was very good. The room was very clean, the bed comfortable and the staff was friendly and accommodating. I was very satisfied
Frances, 1-night trip

2/10 Poor

staff is very rude
fnu, 1-night trip

8/10 Very good

Love the bigger bar fridge and microwave
Sharn, 1-night trip

10/10 Exceptional

CLEAN AND FRIENDLY
Jason, 1-night trip

10/10 Exceptional

The staff was most helpful and the acommodations were great for a tournament fisherman spending multiple nights there. I had zero complaints and was most happy with all aspects.
WILLIAM, 3-night trip

8/10 Very good

Thank U close to fishing ramp
ALEXANDER, 1-night trip

6/10 Good

Very happy the room was clean. Property needs TLC badly. Website shows this great breakfast available to us which is one of the reasons I chose this place and NOTHING was available to us. The Breakfast room is closed and the inroom coffee was terrible. A partial refund would be nice as the add is not what was delivered to us.
Kathi, 1-night trip

10/10 Exceptional

Nice for price

The hotel located on the edge of Massena, 5 min to town. The hotel gave me just what I was looking for, I was in town for 2 days, and the accommodations were what I needed, the front desk gentleman gave me lots of information and directions. I’ll be staying there again.
Ronald, 1-night trip

8/10 Very good

The rooms were very clean, and the staff was friendly. Checking in and checking out was easy. It was hard to fall asleep when we could hear people snoring and talking behind walls. Someone was watching TV at 6 a.m., which woke us up. It was as if the walls didn't exist. The same goes for the smell. Without ventilation, smells traveled from room to room. Every time we entered the room, it smelled horrible despite its cleanliness.
Naza, 2-night trip

10/10 Exceptional

Convenient price
Marioly, 3-night trip

2/10 Poor

Hotel staff not good cheat with every customer onling booking not good for this hotel fuking gujrati family cheater
Raj, 1-night trip

10/10 Exceptional

The property was very clean and the room was also very clean. I didn’t come across any bed bugs like other reviews suggested there was

10/10 Exceptional

Every one was nice
April, 1-night trip

8/10 Very good

Good value. Staff was great, beds and pillows were comfortable, AC was not noisy, bathroom was clean, water was hot with good pressure. The decor was the only thing that was below my standards.