We had an amazing stay – the suite was luxurious and comfortable.
There were a few little issues – mainly to do with the fact that the hotel is a little dated now, and there are a few aspects which could do with a little upgrading!
Although we loved our stay in the Eiffel suite - The toilet seat lid was broken, there was no hot water at all for our showers on our second morning, several of the wall sockets weren’t working, there was a slightly disturbing sewer smell coming from the bathroom at times, One of the bedside lights didn’t work, the curtains were a little difficult to close, and overall we felt that although the room was luxurious and comfortable, it could definitely do with an upgrade and some money being spent on repairs and improvements.
Breakfast was tasty and the environment was comfortable. But the service, although friendly, was not professional and not efficient! We specifically asked for my partners fried eggs to be cooked a little longer, and not served runny. They came cooked as normal, and very runny. My partner didn’t want to mention it, so she went without her eggs, which I ate!
On our second morning we stressed how we would like the eggs cooked again, more carefully, and made absolutely sure that we stressed they were to be cooked hard, and not runny.
They came runny again! When I mentioned this to the waitress her reply was “well, they had 3 1/2 minutes!“ She didn’t understand the concept that the issue was not how long the eggs