Baylor Scott & White The Heart Hospital - 10 min drive
Getting around
Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive
Love Field Airport (DAL) - 34 min drive
Dallas Medical-Market Center Station - 29 min drive
Parker Road Station - 18 min walk
Restaurants
Whataburger - 11 min walk
In-N-Out Burger - 15 min walk
Chuy's Tex-Mex - 19 min walk
LongHorn Steakhouse - 10 min walk
Austin Avenue I - 10 min walk
About this property
Candlewood Suites Plano North, an IHG Hotel
Candlewood Suites Plano North, an IHG Hotel puts you within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. Guests can enjoy the 24-hour fitness center, and hiking/biking trails and segway rentals/tours are nearby. Also, this hotel is within a short drive of Stonebriar Centre Mall.
Languages
English, Spanish
At a glance
Hotel size
81 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Shared microwave
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Segway rentals/tours nearby
Skydiving nearby
Working away
Computer station
Services
24-hour front desk
Laundry facilities
Multilingual staff
Golf caddy on site
Golf cart on site
Romance packages
Facilities
1 building/tower
Built in 2019
Picnic area
Television in common areas
Communal living room
24-hour fitness center
Adjacent to a golf course
Golf clubhouse on site
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
49-inch LED TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Plano North
Candlewood Suites Plano North
Candlewood Suites Plano North, an IHG Hotel Hotel
Candlewood Suites Plano North, an IHG Hotel Plano
Candlewood Suites Plano North, an IHG Hotel Hotel Plano
Frequently asked questions
Does Candlewood Suites Plano North, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Plano North, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Plano North, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Plano North, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Candlewood Suites Plano North, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Candlewood Suites Plano North, an IHG Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy amenities like a 24-hour fitness center and a picnic area.
What's the area around Candlewood Suites Plano North, an IHG Hotel like?
Candlewood Suites Plano North, an IHG Hotel is located a short 18-minute walk from The Main Event.
Candlewood Suites Plano North, an IHG Hotel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 14, 2024
Merari
Merari, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 29, 2024
Dorothy
Dorothy, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
Nice property. Very clean but starting to show it's age. Would love to see it have upgraded beds, new carpet, and renovated showers. That said, I would definitely stay again.
Stephanie
Stephanie, 1-night business trip
Verified Expedia guest review
4/10 Fair
Jul 21, 2024
Our room had a bit of cigarette smell. Difficult to sleep at night due to thin walls and being able to hear and feel the elevator movements two rooms away. Could hear any noise in the hallway with the door closed. And any sounds adjacent guests made. I don’t recommend this hotel if you like it to be quiet when trying to sleep.
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 20, 2024
We tried to check in for this stay shortly after midnight and were turned away saying that the property policy was that if they had not heard from the people on the reservation by 7 PM, even if already paid for, they cancelled the reservation. We were left without a place to stay for the night. The desk clerk was also very rude about it.
Jay
Jay, 1-night trip
Verified Expedia guest review
4/10 Fair
Jun 21, 2024
The original room smelled. The attendant then swore the smell was their brand of carpet cleaner and there was no other room with a king bed available only to find on 2 minutes later. That room did not smell but had roaches.
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 15, 2024
Eduardo
Eduardo, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 3, 2024
Rosalind
Rosalind, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
May 25, 2024
The room was very smelly, and when we asked the staff to change it the employee over there who was Indian mail refused to change the room and he said that all the rooms smell like this all of our stuff started smelling like that terrible smell, and all of our clothes and luggage and everything else was smelling that way alsoI don’t think I’m going to stay at this hotel again
Zeeshan
Zeeshan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
May 22, 2024
Alexis
Alexis, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
May 18, 2024
Nitta
Nitta, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2024
Easy access to hotel from freeway with shopping nearby. Staff was very friendly, competent and helpful. Room was clean with convenient kitchenette and comfortable bed.
Elizabeth
Elizabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 5, 2024
Comfy
It was a comfortable stay!
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 21, 2024
Room is big and clean. Great for a family.
Elsa
Elsa, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 8, 2024
the lobby area was fine. but as soon as i stepped off the elevator onto my floor it smelled terrible. then my room had a different bad smell. the rooms were muggy and stale. it didnt hit me until later in my stay as to why they had signs in the lobby that said no drugs were allowed in the hotel or gazebo area. there were ppl outside doing drugs. i came to realize this hotel was a hang out spot for drug users.
i do want to say that the staff of the hotel was VERY sweet and concerned with all my needs. they tried their best and they couldnt help what was going on outside
carmen
carmen, 1-night family trip
Verified Expedia guest review
6/10 Good
Apr 8, 2024
Average room for the job done.
Average room. Nothing fancy but for the job done.
Matt
Matt, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 5, 2024
Kayla
Kayla, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 16, 2024
Experience was pleasant.
Claudette
Claudette, 1-night trip
Verified Expedia guest review
6/10 Good
Mar 4, 2024
Smelt like cigarettes and noise all night
I got there late and was told I didn't have a reservation. Then he found it. SO I go to the room. It smelt like cigarettes. Then I kept hearing what sounded like someone above me rolling their suitcase all around the room. I thought it was usual at 11pm. But then noticed it still at 1AM. So all night long I heard this. Hard to sleep. Still hearing it the next morning. Bed was comfortable