When you stay at Hotel Indigo Napa Valley, an IHG Hotel, you'll be within a 10-minute drive of Napa Valley Wine Train. Guests can take a dip in the outdoor pool or grab a bite to eat at Cupa, which serves breakfast. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, French, Hindi, Spanish
At a glance
Hotel size
115 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (USD 10.29 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (409 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop garden
Terrace
Television in common areas
24-hour fitness center
An outdoor pool
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Uncovered self parking costs USD 10.29 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Indigo Napa Valley
Ivy Hotel Napa
Best Western Premier Ivy Hotel Napa Valley
Best Western Premier Ivy Hotel Napa
Ivy Napa
Frequently asked questions
Does Hotel Indigo Napa Valley, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Napa Valley, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Indigo Napa Valley, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Hotel Indigo Napa Valley, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Hotel Indigo Napa Valley, an IHG Hotel?
Yes. Self parking costs USD 10.29 per day.
What are the check-in and check-out times at Hotel Indigo Napa Valley, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Indigo Napa Valley, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
Are there restaurants at or near Hotel Indigo Napa Valley, an IHG Hotel?
Yes, there's an onsite restaurant, Cupa.
Hotel Indigo Napa Valley, an IHG Hotel Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 17, 2024
MONICA
MONICA, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 16, 2024
Susana
Susana, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Better options out there
our room was falling apart with the towel holder falling off the wall, the room was clean but the bed was not comfortable and too lumpy. Some of the outlets in the room didn't work. We stayed for one night only and that was enough. Would not go back again.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 7, 2024
David
David, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Napa Wedding
We were in town to attend our granddaughter's wedding but couldn't afford a room at the wedding venue. We looked up hotels near her venue and found Hotel Indigo with much better pricing. They also made an exception and let us into our room early so we could change before the wedding. The room was clean, beautifully decorated and the bed was really, really comfortable. If we could we would have stayed longer. Next time we come to Napa this is where we will stay!
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Aurea
Aurea, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Deimante
Deimante, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Very nice hotel with a great staff
We’ve stayed at other Indigo properties in the past and have always enjoyed our stays. While the one in Napa was a little older, it was well ordered, clean and comfortable. The sitting area was really nice and offered plenty of light. The service and staff are exceptional, friendly and professional.The bonus was it was very close to one of our dearest friends.
Greg
Greg, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Paul
Paul, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2024
Hospitality starts at the front desk check in
Both people at front desk check in were rude and unwelcoming. The women checked us in, gave us 2 keys that stopped working the next morning and never told us that parking ( in the mostly empty lot) was an additional $10. All fees, on principle at the least if not by law, should be disclosed. The 2 people (different from check in) at the desk for checkout were warm, accommodating and generous. The room was very comfortable and very clean.
Donna
Donna, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Rob
Rob, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Robert
Robert, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
I had to wait awhile to check in. It was pretty late but I couldn’t find anyone. It’s very clean and comfy. Room layout was great it was clean for the most part. Issues I had was there was mold on the shower head. You can also hear people talk outside in the hall.
Leila
Leila, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Lynda
Lynda, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Susana
Susana, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 22, 2024
Don't stay here
Pro...the front desk staff were friendly. Cons...the room was dirty and the bedding especially. The sheets had an oily smell and the pillowcases smelled smoky. The hotel looked tired and dated.
We didn't last 1 night. I rebooked to another hotel for the next 4 nights at 1:30am because I couldn't sleep due to the room conditions.
Joseph
Joseph, 5-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 15, 2024
Ruben
Ruben, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 13, 2024
Hotel Indigo
I only stayed for one night And did not have any concerns. The room did face the street and was a little noisy, but not overnight. I was not aware that you had to pay for parking.
Imelda
Imelda, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 9, 2024
Jong Hoon
Jong Hoon, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Rhoda
Rhoda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Jeff
Jeff, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Lauren
Lauren, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Great
Ana
Ana, 4-night trip with friends
Verified Expedia guest review
6/10 Good
Sep 17, 2024
Room seemed a little crowded and the lighting was terrible. On one side of the bed, the light wasn’t working, but to put on makeup, the lighting was lacking.