Access: Naka-Okachimachi Station, Exit 1 (metro) is in front of the hotel. However, this exit has no elevator. To access with the elevator, probably 700 metres.
Walking distance to Ueno station, JR Okachimachi and event Akihabara, Near Takeya 1 and 3, combinis and restaurants nearby.
Hotel: My husband is a wheelchairer. We were given an option to pay extra for a universal room. I agreed and it was a good choice-close to the elevator, the ice machine and laundry. There were 2 windows but we could not open the curtains because the view was the 4 story hydraulic parking, so we had to turn the lights on all the time otherwise it was too dark.
2 luandry machines and 2 dryers, not crowded as people reviewed - rates were reasonable. You can exchange coins at reception.
Staff of day shift was nice, helpful and polite. However,
I experience a couple of incedents that I was upset.
-The first night that we stayed, the fire alarm rang at 2 am. We were so scared because the announcement was repeated many times but in Japanese only. No Eng at all! I came down with some guests. A male staff at night shift did not explained much but kept saying that it was safe and fine to go back. This hotel accommodates many non-JP speaking guests, so I expected a better communication in case of emergency.
- One time, staff left their (hotel ?)blankets in the washing machines and the dryers longer than 30 mins. I was upset because there was a sign 'not to leave the clothes for too long'.