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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverfront hotel with 2 restaurants, near Museum of Science and History

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
View from property
Reception
Front of property - evening/night

Reviews

6.6 out of 10

Good

Popular amenities

  • Bar
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Free WiFi

Main amenities (12)

  • Housekeeping once per stay
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour business center
  • Business center
  • 19 meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
The price is ￥16,839
￥19,113 total
includes taxes & fees
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency Jacksonville

Pool
Pet friendly
Parking available
Free WiFi
8.8 out of 10, Excellent, (1163)
The price is ￥22,114
￥25,350 total
includes taxes & fees
Dec 25 - Dec 26
Hyatt Regency Jacksonville
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About the neighborhood

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 17 min drive
  • Jacksonville International Airport (JAX) - 21 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 43 min drive
  • Jacksonville Station - 11 min drive
  • Riverplace Station - 3 min walk
  • San Marco Station - 6 min walk
  • Kings Avenue Station - 16 min walk

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

DoubleTree by Hilton Hotel Jacksonville Riverfront puts you within a 15-minute drive of St. Johns Town Center and EverBank Stadium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at St. Johns Provision Co., one of 2 restaurants, which serves American cuisine and is open for breakfast and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Riverplace Station is 3 minutes and San Marco Station is 6 minutes.

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

At a glance

DONE

Hotel size

    • 293 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 20.00 per day; includes in/out privileges)
    • Uncovered onsite valet parking (USD 26.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Children's menu

Working away

  • 24-hour business center
  • 19 meeting rooms
  • Computer station
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 19.95 for adults and USD 11.00 for children

Parking

  • Covered self parking costs USD 20.00 per day with in/out privileges
  • Uncovered valet parking costs USD 26.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jacksonville Riverfront does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes. Self parking costs USD 20.00 per day. Valet parking costs USD 26.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Riverfront?
Check-in start time: 4 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton Hotel Jacksonville Riverfront?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton Hotel Jacksonville Riverfront and nearby?
DoubleTree by Hilton Hotel Jacksonville Riverfront has 2 bars and an outdoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Riverfront?
Yes, there are 2 onsite restaurants, featuring American cuisine and pool views.
Does DoubleTree by Hilton Hotel Jacksonville Riverfront have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around DoubleTree by Hilton Hotel Jacksonville Riverfront like?
DoubleTree by Hilton Hotel Jacksonville Riverfront is located on the waterfront in Downtown Jacksonville, a short 3-minute walk from Riverplace Station and 16 minutes' walk from Florida Theatre. Travelers say that the hotel is in a great location.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Easy access
Very pleasant staff, super attentive to my request, trying to update online access for Rewards. Attended Holiday party onsite, convenient and welcoming
Gus, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bit dated
Rooms quite dated. Clean but lots of grime around balcony doors and the curtains of poor standard. Bed comfy and rest of room clean.
Simon, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Amber, 1-night trip
Verified Hotels.com guest review

6/10 Good

Elisabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lara Lee, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Seriously?
Not sure why we did not know about the $20 per day for parking? cheaper across the street. carpet is in serious need of replacement. Wall on LT side of patio door is falling apart from water damage??
Brian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Shut it down--FULL REVIEW ON GOOGLE
I can't say enough about how disappointed I was.. mourning the loss of my mother on my birthday weekend in a junior suite that looked like a motel off Phillips highway somewhere.. FIRST room was the junior suite with the non working bathroom light, jailroom shower/tub combo, busted heater, busted and chipped microwave and hutch it was sitting on, trash on the floor, rusted and patchy sliding glass door leading to the wonderful river view of the pavement and caution ribbons from the renovations they don't tell you about..I got moved to a better room on the 10th floor with 2 doubles that was worse.. Moldy, heater busted and separating from the wall..I don't know how long any of that's been in there.. The tub.. You need shower shoes.. Period.. The video says enough... They then wanted to comp me a free room .I asked where? The closet? Because from the 2 rooms you showed me I'm not staying in... They said well we're trying to work something out maybe a reduced rate from the I paid for the busted junior suite? No thanks.. Just get me the room I worked and earned this money and paid for.. They then offered to walk the rooms with me until we find a decent one.. So room we went to next was similar.. We tried one more on the 9th floor.. It was dark and I forgot to get the number..I got a refund and ended up at a decent Hilton....4 crappy rooms..I guess if I was drunk like everyone else there the rooms would look great right?! Try that ...They need to shut it down
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fred, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The room was dirty the tile was cracked in the bathroom. There was a huge crack in the wall.. stains on the carpet it was horrible
John, 5-night trip
Verified Hotels.com guest review

6/10 Good

Someobody was doing work above us at 3am for a good hour or two waking us up. There were bed bug droppings on the mattress. Heat worked and nice view with balcony
Jeremiah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good service but pretty much rooms are outdated
Frances, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

hilton should stand for quality
service and view were amazing but the overall condition of the hotel needs address. when you hear hilton you think high quality and these room were not.
Dennis, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Expected more from a Hilton
We stayed here for a weekend trip to a concert. The staff is very friendly and helpful. The hotel is dated. Needs updating. Cleanliness was so so. The carpet and furniture in our room had stains. The king mattress on the bed needed to be replaced. It had a big hole in it where the springs were broken. The sliding glass door to the balcony was broken and very hard to open and close. It was very chilly the weekend we were there and the sliding glass door had a gap at the bottom that let cold air blow in. The blow dryer didn't work. Also, they did not inform us at check-in that there was roof construction going on two floors below us which woke us up at 7:00 a.m. in the morning and lasted throughout most of the day. That coupled with the I-95 traffic, it was very noisy. So what we thought was going to be a nice relaxing weekend was not. They did discount us on our rate for the inconvenience. But it would been have been nice to have the option to stay or not to stay, because of construction. The breakfast you have to pay for but it was very nice buffet style with lots of options. We also went to Ruth's Chris Steakhouse while we were there and it was phenomenal.
Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brent, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

G, 1-night trip
Verified Hotels.com guest review

6/10 Good

robert, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Pay extra and stay somewhere else
I was sent keyless entry and then told I had to check in. I was allowed to choose my room and then received a lower floor. Our walls had chipped plaster, bathroom toilet paper holder was falling off cabinet and the heat did not work and we were freezing. I would pay more next time for a newer hotel. Not up to Hilton brand.
Tiffany, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Royal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ANDREA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Marissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patti, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Terrible service room had issues
Our shower did not work and the staff would not change our room or reimburse me. Ongoing issue that has not been resolved yet.
Stanley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Siadiea, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stephen, 3-night trip
Verified Hotels.com guest review