The area around the hotel seems sketchy but it was fine. Check in was quick and easy. Staff was friendly. Room was clean. Bed was comfy. LOVED the shampoo, conditioner, soap, and lotion (ordered it online for home). There was a $50 incidental hold but it was returned the next day. They have a good selection of drinks, snacks, and toiletries to purchase. The breakfast was good. I liked that they constantly had the pancake machine going so you weren’t waiting in line forever for pancakes. Parking was free and the lot seemed secure. Overall, it was great and I will def stay there again. I visit Cleveland at least once a year and am glad I found this place for a better price and don’t have to pay $30/night for parking.