Relais

3.0 star property
Family-friendly B&B in Cienfuegos, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Relais

Terrace/patio
Terrace/patio
Exterior
Terrace/patio
Terrace/patio

Reviews

10 out of 10

Exceptional

Popular amenities

  • Parking available
  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Internet access
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Room service
  • In-room childcare
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Concierge services
  • Wedding services

Feel at home (6)

  • In-room childcare (surcharge)
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Minibar
  • Dry cleaning/laundry service

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About the neighborhood

Map
3704/A Avenida 36, Cienfuegos, cienfuegos, 55100

What's nearby

  • El Malecón de Cienfuegos - Sailor's Walk - 1 min walk
  • Jose Marti Park - 16 min walk
  • Cienfuegos Cathedral - 17 min walk
  • Tomas Terry Theater - 17 min walk
  • Palacio de Valle - 3 min drive

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Las Mamparas - ‬2 min walk
  • ‪El Ocaso - ‬2 min walk
  • ‪RB Restaurant Bahia - ‬3 min walk
  • ‪Paladar Aché - ‬4 min walk
  • ‪Doña Nora - ‬5 min walk

About this property

Relais

Take in the views from the rooftop terrace when you stay at Relais.

Languages

Spanish

At a glance

Hotel size

  • 3 rooms

Arriving/Leaving

  • Check-in start time: 1:00 PM; Check-in end time: 9:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free offsite parking nearby
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)
  • Children's games
  • Toys

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Rooftop terrace
  • Television in common areas
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch LED TV

Home comfort

  • Air conditioning
  • Portable fan
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)

Food and drink

  • Children's dinnerware
  • Highchair

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 1 per hour (rates may vary)
  • WiFi is available in public areas for EUR 1 per hour (rates may vary)
  • Local cuisine breakfast is offered for an extra charge of approximately EUR 6 to 6 for adults, and EUR 3 to 3 for children
  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts cash.

Also known as

Relais Cienfuegos
Relais Bed & breakfast
Relais Bed & breakfast Cienfuegos

Frequently asked questions

Does Relais offer free cancellation for a full refund?
Yes, Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Relais?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Relais?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Relais?
Yes, an airport shuttle is available. The charge is EUR 20 per vehicle roundtrip.
What are the check-in and check-out times at Relais?
Check-in start time: 1:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.
What's the area around Relais like?
Relais is in the heart of Cienfuegos, a short 16-minute walk from Jose Marti Park and 17 minutes' walk from Cienfuegos Cathedral.

Relais Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Long Yau, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Die zentrale Lage und der super Ausblick von der Dachterrasse. Sehr freundliche Gastgeber und Personal.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A conseiller sans hesitation
Tres agreable casa.Un toit terrasse nous ayant permis d'admirer un magnifique coucher de soleil. Accueil cordial er professionnel. Petite chambre tout confort tres douillette et propre.
Nicolas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and casa, really clean and comfortable Friendly and helpful staff Best place during our holiday in Cuba
Paolo, 1-night romance trip
Verified Expedia guest review