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Hampton Inn Richmond West Innsbrook

2.5 star property
Glen Allen hotel with outdoor pool and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
Feel at home
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
The price is ￥13,771
￥16,014 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Classic Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Renovated in 2021
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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9.6 out of 10, Exceptional, (2518)
The price is ￥17,049
￥19,825 total
includes taxes & fees
Nov 24 - Nov 25
Drury Plaza Hotel Richmond
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About the neighborhood

Map
10800 W Broad St, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 5 min drive - 4.1 km
  • Henrico Doctors' Hospital - 9 min drive - 8.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.4 km
  • University of Richmond - 12 min drive - 12.8 km
  • Virginia Commonwealth University - 16 min drive - 19.5 km

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Golden Corral - ‬15 min walk
  • ‪Noodles & Company - ‬8 min walk
  • ‪Silver Diner - ‬2 min walk
  • ‪The Beach House - ‬8 min walk
  • ‪Five Guys - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

When you stay at Hampton Inn Richmond West Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

Languages

English

At a glance

Hotel size

  • 135 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Golf lessons nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Mobile key entry

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hampton Inn Richmond West Innsbrook offer free cancellation for a full refund?
Yes, Hampton Inn Richmond West Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn Richmond West Innsbrook?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hampton Inn Richmond West Innsbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Richmond West Innsbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Richmond West Innsbrook?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn Richmond West Innsbrook and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Annmarie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Way Home Hampton Inn
Spotless room and breakfast area
Tom, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Nhi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lori L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Preston, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Melodie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Paula, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

krishna, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Considering they’re under full renovations, I’m not going to sit here and knock them for that. Every business has to do this at some point and some people complain horribly about anything. The rooms were clean. The bed was comfortable and the staff was great! I’ve stayed there several times and I will continue to do so.
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

It is a great hotel, very helpfull staff, you do need to do something with the pillows and be linens and towels that smell like old sweat. I have stayed there 3-4 times and each time, particularly the pillows stink. You are too nice a hotel for something like that.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

David-Susan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Elevator was dirty, bathroom could have been cleaned a little better, air conditioning didn’t work good enough, found used dental floss pick in bedding
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great stay! Only suggestion for improvement would be with the hot breakfast. Not very good. Lacked taste. Otherwise, other continental breakfast options were good.
Ann Marie, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angelo, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Was a decent stay. Good location.
Curtis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The fitness room was kept nicely with wipes, towels, etc. The shampoo, soap, and conditioner bottles were consitently left empty. The pet stations with bags were handy. Odd wall art and a bit dated, but overall, comfortable stay.
SUE, 2-night trip
Verified Hotels.com guest review

6/10 Good

Linda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

We stayed here two nights, one night on the way to the beach and one coming back. Our first set of rooms were perfect, roomy, clean and comfortable. The second night we stayed, the blinds didn’t work in either room. In my mom’s room, she had to leave the lights off after dark because the pool was right out that window and there were people ‘partying’. Also the light shined in all night. Our room, I woke around 1 am to find water dripping from the bathroom light. We ended up moving to another room. The staff and manager were very friendly, helpful and attentive. The pool area was very nice and we were able to sit out and enjoy the beautiful day. Also we walked to a nearby restaurant as well as a convenience store which was very convenient. Good breakfast, too. We’d stay again.
Linda, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice and clean. Staff are indifferent. No smile, nothing.
Elena, 1-night family trip
Verified Expedia guest review

2/10 Poor

I was not able to stay there even though I called them and said I would arrive a day late on my prepaid reservation. The person I spoke to followed their protocol but the next person did not and cancelled my reservation. Expedia had to relocate me.
Tina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

4/10 Fair

There is no phone signal inside the hotel
Deepika, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

No problems during stay.
Tikishia, 1-night family trip
Verified Expedia guest review

4/10 Fair

When we got there, we had to wait for over an hour for our room even though i asked for early check in. I called the day before to ask for an early check in and verify the pool was open, when i got there no room and pool was closed. I then got to my room and only had 1 towel for 3 people and our fridge didn’t work. They had prompt service to fix our fridge, but the front desk person basically laughed in my face when i was upset we only had 1 towel. They knew ahead of time there were 4 of us with a 3 year old. Wouldn’t stay there again, for being a Hilton run hotel, i was definitely not impressed!
Brianne, 1-night family trip
Verified Expedia guest review

4/10 Fair

No signage for the hotel!!
Where is the signage for the hotel! Check in was smooth with no issues. Check in staff polite and friendly. Room clean and tidy. This was the only positive. 130am - someone’s car alarm going off outside my window for 30mins. 200am - door slamming in corridor. 230am - kids/teenagers running up and down the corridor. Breakfast, 100+rooms and only 6 tables to eat at! Wife goes to make coffee, none left! So mentions to front desk and is screamed at, “she is making it already”!
Angus, 1-night family trip
Verified Hotels.com guest review