The Lux Hotel & Conference Center, Ascend Hotel Collection
When visiting Waterloo, The Lux Hotel & Conference Center, Ascend Hotel Collection is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Woody's Bar & Grille, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The comfortable beds and helpful staff get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
147 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children's pool
Pool gate
Fence around the pool
What to do
Winery tours nearby
Working away
Meeting rooms
Conference space (9180 square feet)
Services
24-hour front desk
Laundry facilities
Wedding services
Pool loungers
Facilities
Built in 1979
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Seasonal outdoor pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Grab bar in shower
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Water-efficient showers only
Special features
Dining
Woody's Bar & Grille - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from June to August
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel
Frequently asked questions
Does The Lux Hotel & Conference Center, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, The Lux Hotel & Conference Center, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Lux Hotel & Conference Center, Ascend Hotel Collection?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at The Lux Hotel & Conference Center, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but del Lago Resort & Casino (6-min drive) is nearby.
What is there to do at The Lux Hotel & Conference Center, Ascend Hotel Collection and nearby?
The Lux Hotel & Conference Center, Ascend Hotel Collection has a seasonal outdoor pool and a fitness center.
Are there restaurants at or near The Lux Hotel & Conference Center, Ascend Hotel Collection?
Yes, there's an onsite restaurant, Woody's Bar & Grille.
The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
Alan
Alan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Had a nice overnight stay. Enjoyed a couple cocktails at the bar and met some nice people. The bar tender was friendly and attentive.
Wayne
Wayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Denise
Denise, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 15, 2024
Overall very good. Great service, comfortable bed. Only negative feedback is not having a blackout curtain because parking lot light shone through.
Ezra
Ezra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 1, 2024
peter
peter, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Gary
Gary, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Rosa
Rosa, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 20, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Marian
Marian, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 17, 2024
Could be better
It was a decent could have been a little cleaner also need updating in the rooms breakfast was decent but it was an average place
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Comfortable one might stay
It was amazing. I would suggest that breakfast should have fresh fruits like apples, bananas, clementines/mandarins etc.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
Don't stay!!!
We booked for the pool. It was closed and no notification was given. We requested a partial refund in person and via email and all requests were ignored
Laurel
Laurel, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 5, 2024
Kailee
Kailee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Melissa
Melissa, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 23, 2024
Great overnight stop
Taffy
Taffy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Well situated between Seneca and Cayuga lake
Perfect location to stay when you explore the finger lakes breweries and wineries. The room were spacious and clean. The staff were friendly. Good breakfast. Nice to have the restaurant on site and the food was great. Walking distance to the Walmart. So happy with this place that this is where I plan to stay on future trips in the area.
christiane
christiane, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2024
Would definitely stay again
Great place to stay. Reasonably priced with hot breakfast included. Rooms were well decorated and bed very comfortable