Not the same Westin I appreciated during a previous stay. I requested a higher floor so my husband can enjoy the view of city since we were staying 8 nights. He was from Italy and this was his first visit to California. The gal who checked us in seemed new, inexperienced with no personality. Probably didn’t care. We were placed on the 6th floor. She could have been more welcoming. The backing to the bathroom mirror was peeling making the room more dated than it was. It took awhile to realize it wasn’t a cold I had but, the AC filter making me cough. It needed to be changed. I told the desk at check out. Check out was complete different. The employee was professional, experienced and seemed comfortable dealing with clientele. It was the old Westin personality I came back for.
yvonne
8 泊旅行
10/10
Elba
2 泊の家族旅行
10/10
Cindy
3 泊の出張
10/10
Cassandra
1 泊旅行
10/10
Very nice hotel. We stayed for a conference and everyone from the door to the desk staff were great. An extra special acknowledgment goes to the food and beverage staff who took excellent care of our large group over several days.
Stephanie
3 泊の出張
10/10
William
2 泊旅行
10/10
Leila
1 泊の友人との旅行
8/10
Alex
4 泊旅行
10/10
NAGA SRINIVAS
4 泊旅行
10/10
Karen
3 泊の家族旅行
10/10
Reeyannah
1 泊の友人との旅行
10/10
Very nice pricey parking
Philip
4 泊旅行
6/10
This room had no closet to hang my jacket. Considering the price I paid for, disposable slippers need to be offered.