Service was excellent all around, very accommodating to our 6 month old as well. Every single person from the valet, the housekeeping, desk agents, restaurant server were really superb. Service is the highlight of this hotel for sure.
The bed was very comfortable but the pillows were terrible!!!. The softest pillows I have ever slept on.
The food at Bar10 was excellent. My husband and I really enjoyed it.
The negatives- zero amenities in the bathroom (not even a shower cap!!!), our toilet needed to be flushed twice to actually flush. You have to pay for wifi which I found incredibly cheap of them. Lastly , the destination fee of 30 per day. We were told at check-in that the fees could be used “throughout the course of our stay”. No problem !
We spent well over 60$ between the coffee shop and the hotel restaurant. I was surprised at check out that they tried to tell me it had to be spent each individual day, use it or lose it. It made zero sense that I had to spend 30$ the day we were checking out, the day I was not even a hotel guest. Feels very scammy. I went to talk to the front desk about it and after a little back and forth she agreed to discount the bill 30$ as a one time courtesy. I appreciated the gesture, but probably would not return because of this, the lack of amenities and no free wifi. There are so many properties nearby that are similar with all of these offerings and more. I recommend spending your money elsewhere.