Dockside Apartments at Excel

3.5 star property
Aparthotel within easy reach of ExCeL Exhibition Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dockside Apartments at Excel

Snow and ski sports
Fridge, microwave, stovetop, coffee/tea maker
In-room safe, desk, blackout drapes, iron/ironing board
Flat-screen TV
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Laundry facilities
  • Kitchen
  • Refrigerator
  • Non-smoking
  • Free WiFi
Main amenities
  • 63 smoke-free apartments
  • Weekly housekeeping
  • Breakfast available
  • Self parking
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Limited hour front desk
Feel at home
  • Kitchen
  • Private bathroom
  • Washer/dryer
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

Available filters for rooms
Showing 5 of 5 rooms

Studio

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 40 sq m
  • Studio
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, 1 Bedroom, River View

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Apartment, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

Studio, River View

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1014B Dockside Road, London, England, E16 2FQ

What's nearby

  • ExCeL Exhibition Centre - 10 min walk
  • IFS Cloud Royal Docks Station - 4 min drive
  • Westfield Stratford City - 11 min drive
  • London Stadium - 11 min drive
  • O2 Arena - 12 min drive

Getting around

  • London City Airport (LCY) - 3 min drive
  • Stansted Airport (STN) - 45 min drive
  • London (SEN-Southend) - 53 min drive
  • Luton Airport (LTN) - 67 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Heathrow Airport (LHR) - 81 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 8 min drive
  • Royal Albert Station - 4 min walk
  • Prince Regent Station - 9 min walk
  • Beckton Park DLR Station - 13 min walk

Restaurants

  • ‪Subway - ‬12 min walk
  • ‪Costa Coffee - ‬14 min walk
  • ‪Caffè Nero - ‬16 min walk
  • ‪Sandwich & Co - ‬17 min walk
  • ‪E16 Café - ‬10 min walk

About this property

Dockside Apartments at Excel

When you stay at Dockside Apartments at Excel, you'll be within a 15-minute drive of ExCeL Exhibition Centre and O2 Arena. Apartments feature bonuses like kitchens and washers/dryers, along with flat-screen TVs and free WiFi. Public transportation is just a short walk: Royal Albert Station is 4 minutes and Prince Regent Station is 9 minutes.

Languages

Arabic, English, Portuguese, Spanish

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: GBP 15 for adults and GBP 15 for children
  • Snack bar/deli

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Roll-in shower
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Blackout drapes/curtains
  • Front desk (limited hours)

Location highlights

  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 63 rooms

Fees & policies

Refundable deposits

  • A damage deposit of GBP 150.00 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 15 for children

Parking

  • Self parking costs GBP 15 per night

Policies

Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.

Also known as

Dockside Apartments at Excel London
Dockside Apartments Excel Apartment
Dockside Apartments Excel London
Dockside Apartments Excel
Apartment Dockside Apartments at Excel London
London Dockside Apartments at Excel Apartment
Dockside Apartments Excel Apartment London
Apartment Dockside Apartments at Excel
Dockside Apartments Excel
Dockside Apartments at Excel London
Dockside Apartments at Excel Aparthotel
Dockside Apartments at Excel Aparthotel London

Frequently asked questions

Does Dockside Apartments at Excel offer free cancellation for a full refund?
Yes, Dockside Apartments at Excel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Dockside Apartments at Excel?
Sorry, pets aren't allowed.
Is parking offered on site at Dockside Apartments at Excel?
Yes. Self parking costs GBP 15 per night.
What are the check-in and check-out times at Dockside Apartments at Excel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Dockside Apartments at Excel and nearby?
Recommended spots to visit include ExCeL Exhibition Centre (10-min walk) and IFS Cloud Royal Docks Station (1.2 mi), along with Thames River (2.2 mi) and O2 Arena (2.5 mi).
Does Dockside Apartments at Excel have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a refrigerator, and a microwave.
What's the area around Dockside Apartments at Excel like?
Dockside Apartments at Excel is a short 4-minute walk from Royal Albert Station and 10 minutes' walk from ExCeL Exhibition Centre.

Dockside Apartments at Excel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Amazing Apartment but poorly managed
These apartments look amazing! Super stylish and with great views of the river. However, I don’t think I got the customer care I would have, if I stayed in a hotel. The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back! On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed! The room was also VERY hot! It was a spring day, and it was way too warm. I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time? The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer! The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame. A great looking apartment, but in my opinion not managed professionally.
Lorraine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Goood stay
Victoria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rochelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

OLUWATOSIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

lovely place!
Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!
Rosemarie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!
Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Poor Experience.
Negatives: 1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left. 2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left. 3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with. 4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic. Positives: 1) Good location, close to DLR station.
Sudip, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

ABDULLAH, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Docklands stay
Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Neal, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lovely virtually new apartment let down by staff.
These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine. When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise. However the apartment was lovely ideally situated for the DL are trains and London city airport. If these two issues can be addressed the whole experience would’ve been five stars.
Deborah, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Ei, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Apartment was very nice...the only issue we had was the heat/thermostat. The room was very hot and we could not regulate without turning completely off.
7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night business trip
Verified Hotels.com guest review