Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Colon Park - 7 min walk
Cucuta Museum of Culture - 7 min walk
Gobernación Norte de Santander - 8 min walk
Ventura Plaza Commercial Center - 11 min walk
General Santander Stadium - 19 min walk
Getting around
Cucuta (CUC-Camilo Daza Intl.) - 16 min drive
Airport pick-up service
Restaurants
Kioto Asian Cuisine - 5 min walk
Aceituna Restaurante Árabe - 2 min walk
Restaurante Carritos - 2 min walk
La Churrasquería - 2 min walk
Saxo Pub Sensation - 3 min walk
About this property
Ibis Cúcuta Hotel
Located just 4.5 mi (7.3 km) from the airport, Ibis Cúcuta Hotel offers pick-up service (available 24 hours). You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
English, Spanish
At a glance
Hotel size
105 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport pickup (available 24 hours)*
Other information
Smoke-free property
Caters to LGBTQ guests
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Beaux Arts architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Raised toilet seat
Grab bar near toilet
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Mobile key entry
Special features
Dining
Restaurante Ibis Kitchen - Onsite family restaurant.
Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 36000 for adults and COP 18000 for children
Airport shuttle service is offered for an extra charge of COP 34000 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 60000 per pet, per night
Policies
This property caters to LGBTQ+ guests.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
Hotel ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta San José de Cúcuta
Ibis Cúcuta
Hotel Ibis Cúcuta Hotel San José de Cúcuta
San José de Cúcuta Ibis Cúcuta Hotel Hotel
Hotel Ibis Cúcuta Hotel
ibis Cucuta
ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel Hotel
Ibis Cúcuta Hotel San José de Cúcuta
Ibis Cúcuta Hotel Hotel San José de Cúcuta
Frequently asked questions
Does Ibis Cúcuta Hotel offer free cancellation for a full refund?
Yes, Ibis Cúcuta Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ibis Cúcuta Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of COP 60000 per pet, per night.
Is parking offered on site at Ibis Cúcuta Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ibis Cúcuta Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is COP 34000 per vehicle.
What are the check-in and check-out times at Ibis Cúcuta Hotel?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Ibis Cúcuta Hotel and nearby?
Recommended spots to visit include Colon Park (7-min walk) and Cucuta Museum of Culture (7-min walk), along with Gobernación Norte de Santander (8-min walk) and Ventura Plaza Commercial Center (11-min walk).
Are there restaurants at or near Ibis Cúcuta Hotel?
Yes, there's an onsite restaurant, Restaurante Ibis Kitchen.
What's the area around Ibis Cúcuta Hotel like?
Ibis Cúcuta Hotel is in the heart of San José de Cúcuta, a short 11-minute walk from Ventura Plaza Commercial Center and 19 minutes' walk from General Santander Stadium.
Ibis Cúcuta Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 14, 2024
David
David, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
It was good and convenient
Alexander
Alexander, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Excelente atencion de parte de todo el personal , todo excelente lo.unico le haria falta una neverita en la habitacion
juan jose
juan jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Wilkims S
Wilkims S, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
douglas
douglas, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Ali
Ali, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 10, 2024
Great
Rychard
Rychard, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
Rolando
Rolando, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
Alberto
Alberto, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Cozy
Thisbeth
Thisbeth, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Julio Cesar
Julio Cesar, 2-night trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2024
Charging extra of the price shows online
I paid online for my room, when I get there they charme $7 because they told me that I was passing by Cucuta and I wasn't a tourist don't understand this charge at all. I am not from Colombia so I am a tourist even if I am passing by Cucuta to keep going to Venezuela. it doesn't have any sense.
Maria G
Maria G, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 1, 2024
Excellent hotel, good service. The hotel has restaurant in premises and is very close to nice restaurants.