The check in with Kazuto was really smooth and he told me about the takoyaki service, so after putting my luggage in the room I came back down to enjoy some. Both Kazuto and Chyngyz chatted with me a little whilst preparing the takoyaki and they made me feel very welcome at the hotel. It was very refreshing in a city where people dont often make small talk! The tasty takoyaki was a bonus.
The room was nice and clean with good amenities. Great stay overall, but the customer service stood out in particular. Thank you Kazuto and Chyngyz!