Jesse at the front desk was great help and had great customer service. The kitchen staff was very friendly and doing their best at keeping everything full during breakfast hours. However, I was not satisfied with the shower in our room. The water had very little pressure, so the showers were not the best. The door to the balcony did not have a lock and that was a concern for me for safety for myself and my kids. The pool was closed on the second day due to "rain" that happened earlier that morning. The fire alarm went off every morning we were there. That was very annoying.
宿泊されたお客様
3 泊の家族旅行
10/10
It was a great trip! Perfect location, great staff. I felt at home. Thank you so much!
Margaret
1 泊の家族旅行
8/10
The hotel is a little dated but over all good because it’s so close to the beach. The breakfast was good but the fitness room needs help. My daughter has to work out her knee after her surgery and the treadmills was down. As for service, the man that checked us in was amazing, Jesse. He was so kind and knowledgeable. He went out of his way to help us and give us all the information we needed since this was our first time at this beach. Made the experience so worth it!
Mary
1 泊の家族旅行
4/10
Let me start by saying the staff was great. Since this is a Holiday Day Inn Express, we were expecting the room to be of the standards of Holiday Express. The room itself looked dated and the bathroom had issues such as door not closing, rust in tub and low water pressure. Location is what drew us there but not sure I will stay there again.
George
1 泊の家族旅行
2/10
Ive used this hotel for the past few years. We love the location, however the hotel has gone down hill after it changed ownership. For the price the room and hotel was not worth the stay. Not only do they have a decaying hotel not they charge extra fees not mentioned on hotel.com. unfortunately i will never use this hotel again. Anyone stsying here or booking needs to be warned about the 50 dollar a night fee extra on top of whst you pay to hotel.com for booking and the fee for parking in their lot. We would have paid the same or less going to another hotel not far away.
Chris
2 泊旅行
10/10
Jaelin
2 泊旅行
4/10
宿泊されたお客様
2 泊の家族旅行
10/10
Staff were extremely helpful and the room was large with fridge and coffee maker with coffee and just steps from the beach. Highly recommend.
Rose
1 泊の友人との旅行
10/10
Christopher
1 泊旅行
10/10
zhengpeng
2 泊旅行
10/10
Ricarxo
2 泊旅行
10/10
Excellent stay always great service
Linda
2 泊旅行
8/10
Loved the split suite, everything was good except the carpet needed vacuuming and the AC didn’t cool the room like it needed to. Woke up to sticky air during the night.
Larry
1 泊の家族旅行
2/10
The room was filthy…feces behind the toilet…vugar stains on the ripped up couch, hair all over. When we said something they acted as if it was no big deal. We paid for 2nights, pretty pricey. When we asked for a refund to go elsewhere they would not do it! I have pictures if you would like to see. DISGUSTING!
Julie
2 泊旅行
2/10
Julisa
1 泊の友人との旅行
10/10
Tanya or Joaquin
1 泊旅行
10/10
The front desk was extra friendly and the rooms were clean. Ours had a nice view of the ocean
Roger
1 泊の家族旅行
4/10
Didn’t alert us ahead of time to the construction or to the parking fee and when I complained, the desk clerk made fun of me and spoke to me sarcastically and in a condescending manner. Even the lady next to me complained that the parking fee was not disclosed when she booked her room.
宿泊されたお客様
1 泊旅行
8/10
It was just an "ok" place. The room stank when we got there. And the bed is very high off the ground. The breakfast was typical, but still good to have in the morning. I also didn't see any bed bugs. The room was clean. The hot tub was a tad too hot. Overall a pleasant experience.
宿泊されたお客様
3 泊旅行
2/10
Made reservations and arrived at 2 am the next day and staff didn’t check us in.
Very terrible service paid for two rooms amd didn’t stay there at all
Oscar
1 泊の家族旅行
8/10
Julie
1 泊旅行
10/10
Jesse was wonderful and very helpful when checking in! He deserves a A rating alone. Thank you Jesse for the hospitality