Highly understaffed and can’t blame the staff for not being able to be as helpful with no helping hands available especially at night.
Great location can do so much more with the place.
宿泊されたお客様
2 泊の家族旅行
2/10
Worst hotel experience, worst customer service. Stay away.
Hotel advertises Air Conditioning in every room but after checking in and being moved to three different rooms it was obvious the hotel does not have AC.
Front desk acted surprised, then lied about a technician coming (also heard them repeat this lie to other customers) and finally after repeated complaints they brought up a portable AC but there is no way to vent it outside of leaving the large window wide open.
Stay away from this dump. There are many hotels in the same area that surely cannot be worse.
Rodney
3 泊旅行
2/10
Rodney
1 泊旅行
10/10
Outstanding
ibrahim
4 泊の家族旅行
10/10
Eric
1 泊旅行
8/10
Séjour agréable, très bonne situation, personnel agréable.
Regret, pas de bureau, d'après ma demande en affaire
chambre 418
宿泊されたお客様
4 泊の出張
10/10
Roger
3 泊の出張
10/10
Excelente hotel, bonito e moderno. Atendentes muito gentis.
Localização próxima aos principais pontos turísticos e do transporte publico.
Glaucia maria
7 泊旅行
10/10
Robin
1 泊の家族旅行
8/10
Perfect location for a first trip to Munich
Karen
4 泊旅行
10/10
Ceferino
2 泊旅行
8/10
Nice, modern, convenient location. Friendly, professional, and helpful staff.
Robert
2 泊の友人との旅行
10/10
Roger
2 泊旅行
10/10
Sehr schönes Hotell, direkt am Viktualienmarkt. Sehr sauber. Super bequeme Betten.