Beautiful setting, quiet and relaxing. Pleasant, friendly staff and we feel suitably pampered in our suite.
Victoria
Victoria、1 泊旅行
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6/10 (良い)
2025 年 7 月 29 日
kurt
kurt、1 泊旅行
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2/10 (不満)
2025 年 7 月 28 日
Worst Place Ever
we arrived and checked in as it was around half 8 we went straight to restaurant to get food as they was stopping at 8:45pm. Food took until 10:30 before it come out and when it did the pasta tasted like soapy water. we had 3 of these called the waiter for her to try them said they couldn't do anything about it as for how late it was and offered to cook pizzas. The service was absolutely terrible. Keeping in mind I had 2 children with me.
We was not the only only who complained about the food & the waiting time for the food.
Went down to reception and told them about the ants in the room. The lady didn't even seem fazed by this she offered us a complimentary breakfast which I refused.
I would never come back to this hotel again not worth the money I had spent not just on the food but on the 2 rooms also.
And I defiantly wouldn't recommend it to anyone. It isn't allowing me to upload my video of the ant invasion but I will get it up loaded on way or another to some public forum.!!!
DONNA
DONNA、1 泊の家族旅行
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4/10 (まあまあ)
2025 年 7 月 27 日
Jamie
Jamie、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 26 日
Warm evening after a hot 25C day - the room was very hot and had ac capability but it didn’t work. We met other guests complaining of the same problem. Our room had a small window which had a lock to prevent full opening, which I managed to bypass, but it was still 25C during the night so very unpleasant.
Stuart
Stuart、1 泊旅行
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8/10 (とても良い)
2025 年 7 月 26 日
Lovely grounds
Lovely grounds for a walk. There's plenty of car parking spaces.
Check in/out was efficient with friendly staff.
The rooms are clean and tidy with tea,coffee making facilities.
Drinks at the bar were a bit pricey but of good quality
mark
mark、1 泊旅行
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4/10 (まあまあ)
2025 年 7 月 19 日
Not value for money
Sadly hotel is not well looked after. Cleanliness is poor, i asked for a series of old used glasses in the hallway to be moved, they weren't. The room had a number of dead flies in the bathroom and the drawers a few dead spiders, furnishings were tatty and shower like a dripping tap. The surroundings and main house are stunning but hotel is poor in comparison.
Craig
Craig、1 泊の出張
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8/10 (とても良い)
2025 年 7 月 18 日
Liane
Liane、2 泊旅行
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8/10 (とても良い)
2025 年 7 月 17 日
Liane
Liane、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 7 月 14 日
Wisia
Wisia、1 泊旅行
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6/10 (良い)
2025 年 7 月 6 日
The check-in staff were helpful and friendly. However, there was only one person servicing the bar with a very high number of guests. We had to wait 15 minutes to get served only to be told there were no glasses… and had to wait another 15 minutes to get glasses. The barman was under a lot of pressure to serve guests. It was poor service, but at least he was friendly. Waiting staff were also under pressure for the evening meal. There were very few options for breakfast… little fruit, no granola / muesli, no yogurt available as an option. I have stayed at the hotel previously and this was by far the worst experience. If we paid £50 per night, I would understand it. The price we paid, we expected good service, comfortable rooms and sufficient meal options. The air conditioning unit was broken and the room was uncomfortably hot with very poor ventilation. This is unacceptable for the charge and price of the rooms.
Werner
Werner、1 泊の家族旅行
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6/10 (良い)
2025 年 6 月 30 日
Adrian
Adrian、1 泊の友人との旅行
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6/10 (良い)
2025 年 6 月 23 日
What we loved- beautiful estate, great location. The staff is very friendly and welcoming, we felt appreciated as guests. The grounds offer amazing views and scenery throughout. Breakfast was great.
Needs work- the property needs some serious maintenance and attention. Not all guest rooms had mini-fridge service. The hotel AC was broken when we visited, which just happened to be the hottest day of the year so far in 2025. Which made it quite uncomfortable.
Anthony
Anthony、2 泊旅行
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10/10 (最高に素晴らしい)
2025 年 6 月 18 日
Jodie
Jodie、1 泊の出張
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10/10 (最高に素晴らしい)
2025 年 6 月 15 日
Craig
Craig、3 泊旅行
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8/10 (とても良い)
2025 年 6 月 14 日
Second stay here. It has changed hands since last summer. Shame the hotel accommodation is no longer linked to the restaurant and spa.
Amanda
Amanda、1 泊の友人との旅行
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6/10 (良い)
2025 年 6 月 10 日
No remote control
For the Tv. Toilet had horrible stains.
The gym they advertise isn’t part of the package and you have to pay £12.50 to enter. The guy who runs the gym was very aloof about this and sort of a “not my problem” way about him.
Simon
Simon、1 泊の出張
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4/10 (まあまあ)
2025 年 5 月 30 日
George
George、1 泊旅行
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2/10 (不満)
2025 年 5 月 26 日
Extremely unhelpful evening staff. Would not help my disable dad with a wheelchair even though there was one in their office. No assistance in locating our rooms with little direction when there are multiple buildings on the property and it was pitch black after returning from a wedding. Would not recommend.