I had to wait to check in to my room. I booked for two nights but on the second night, my room key did not work and had to down the front desk to have it reprogram. I would not recommend the breakfast. Instead there is a McDonalds restaurant almost next door. The parking is free and the hotel has underground parking. West Edmonton Mall is just across the street, which is convenient. If you want to use Edmonton Transit, the bus terminal is just next door, with 3 bus routes to take you downtown or connect to the LRT. There is a liquor store on the ground level of the hotel. We had to stay an extra night in Edmonton due to the winter weather conditions and the management was able to extend our stay, which I am thankful for. The rooms are big and the bathrooms has a walk in shower. The rooms also has a good size with a fridge and microwave, which is good for families. There is no carpeting in the rooms, so may hear footsteps from the room above you.