Cleanliness was poor, dusty room, half slap dash cleaning, used coffee mugs left in room despite room being cleaned.
No water given
Fasel
Fasel、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 30 日
Staff was very kind and helpful. Hotel was beautiful and very well maintained. It was in a prime location with direct access to the train station and a short walk to nearby restaurants and activities.
宿泊されたお客様
5 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 30 日
Tolles Hotel an super Lage
Tolles Hotel, gute Grösse von Zimmer und Bad, leckeres Frühstück, super Lage gleich beim Bahnhof und trotzdem ruhig. Gerne wieder.
宿泊されたお客様
3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 27 日
Winnifred
Winnifred、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 27 日
CHUN NAM CYRIL
CHUN NAM CYRIL、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 25 日
Mariam
Mariam、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 24 日
Great location bad front office staff.
Nice clean and great location. Rooms are a bit small but manageable. If you are lucky, you might get a room with a great view. Se. photos attached. Literally beside the train station. Great breakfast spread. BUT!!! the front office are quite snobby and totally not friendly. During our first day checking in, the day shift front office are not helpful, answers inquiries in a sarcastic way. but at the day of our check out the front office staff on duty was very friendly and helpful.
Hercules
Hercules、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 21 日
I love living in the apt. Only downside no ac but since the weather is cold, ac is not that important
Hansyudi
Hansyudi、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 20 日
LAI WAH
LAI WAH、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 16 日
Gostei da acomodação e do café da manhã.
Não gostei da limpeza dos quartos e do atendimento no checkhaut.
LIVIA
LIVIA、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 13 日
Foi otima em todos os quesitos, o atendimento da recepção é excelente e o café da manhã muito bom.
Maria Rejane
Maria Rejane、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 11 日
Renata
Renata、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 9 日
A estadia foi satisfatória. Ótima localização e hotel novo. O quarto é pequeno e pouco espaço para roupas.
As recepcionistas no check in foram muito simpáticas e eficientes. Porém, a reserva foi de 3 quartos para 3 casais e um deles teve um acidente com fratura no pé, que impediu a continuidade da viagem, permanecendo apenas 1 noite das 4 noites pagas. Foi solicitado reembolso, ainda que de parte das 3 noites restantes e nos foi dito que no check out nos dariam a resposta. A lider da recepção nos atendeu no check out sendo muito firme e sem muita cortesia nos informou sobre a tarifa não reembolsável e que mesmo com o acidente nada poderia ser feito. Faltou cortesia e empatia no comportamento da lider da recepção.
JOSE CARLOS
JOSE CARLOS、4 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 7 日
Jaeho
Jaeho、4 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 5 日
Hotel ok apart from the view from our patio which was a wall with large metalwork structure on top not the beautiful view advertised. I wish I had taken photo but didn’t as I was so disappointed at the time. I have given feedback to hotel that this is a misrepresentation but they just said thank you for your feedback.
Katrina
Katrina、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
4/10 (まあまあ)
2025 年 6 月 5 日
False advertising of view
Upgraded to a suite with a balcony. Two balcony tiles were not installed and moved when stepped on. We notified reception, who advised they were already aware. The room and set up shown is not accurate. The ad reflects the bed in a room with great water views, which is actually a sitting room in the suite we received. Our bedroom was a view on on one side and overlooking other rooms and hotel exterior walls on the other.
Very expensive quite upgrade, not worth the cost for the lack of view or overall. It is convenient, directly located at the train station.
Rhonda
Rhonda、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 5 日
Everything is good! 5 stars!!
Woon Fun
Woon Fun、3 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 3 日
Very convenient hotel beside the train station
Nice modern hotel. It’s directly beside the train station. So if you exit from the right train door, the hotel entrance is directly in front of you. The view from the room was nice too. Staff was friendly.
宿泊されたお客様
1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 6 月 2 日
I did not enjoy my stay in essential by dorint interlaken. Our children's room aircon was not working our whole stay and when we complained, they gave us an electric fan. Also, our own room has ac but it was not cold at all. The only good about this hotel is the train stops right outside the hotel so its very convenient.
winston
winston、5 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 5 月 28 日
Ótima opção, porém cobram para estacionar carros
Ótima estadia, hotel próximo de bons restaurantes.
Não dei 5 estrelas apenas por cobrarem para estacionar veículos!!
LEONARDO
LEONARDO、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 28 日
Hotel is conveniently located inside the Interlaken West train station! Our room was located right next to the tracks but we could barely hear trains go by! We were so impressed with their soundproofing system! Hotel breakfast was great too! We also enjoyed the river view beyond the train tracks that you can see through a wall sized window! They also provide a free local transportation pass that you can use for buses, trains, etc. I highly recommend this hotel!
Sonhi
Sonhi、3 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 26 日
Patricia
Patricia、2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 5 月 25 日
Great location , great staff, cleans and modern
Staff were great they helped with every request even got a nice little sweet treat on my birthday! The location is perfect. Would recommend as a base for Interlaken. Breakfast included too which helps! great stay