Located near Palais de Sports de Pau, Ostal Pau Université - Sure Hotel Collection by Best Western offers a charming retreat. Explore the on-site shopping mall, unwind in the garden or get pampered at the hair salon. With free in-room WiFi and luggage storage, this hotel is a perfect blend of convenience and relaxation.
Ostal Pau Université - Sure Hotel Collection by Best Western
When visiting Pau, Ostal Pau Université - Sure Hotel Collection by Best Western is a great choice to consider. Guests will have free perks like WiFi and self parking. Other features include a terrace and a garden.
At a glance
DONE
Hotel size
40 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends
Restaurant
What to do
Access to nearby health club
Working away
Coworking spaces
Services
Front desk (limited hours)
Tour/ticket assistance
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
ATM/banking
Garden
Terrace
Shopping mall on site
Banquet hall
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Low-height counter/sink
Grab bar near toilet
Stair-free path to entrance
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Office
Free newspapers
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Highchair
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6.90 for children
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Children & extra beds
Cribs/infant beds are available for EUR 6.0 per day
Rollaway beds are available for EUR 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 6.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
l'Hôtel Hotel Pau
l'Hôtel Pau
Frequently asked questions
Does Ostal Pau Université - Sure Hotel Collection by Best Western offer free cancellation for a full refund?
Yes, Ostal Pau Université - Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, pets are welcome. There's a charge of EUR 6.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Ostal Pau Université - Sure Hotel Collection by Best Western?
Check-in start time: 5:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Ostal Pau Université - Sure Hotel Collection by Best Western?
No, this hotel doesn't have a casino, but Casino Tranchant Pau (3-min drive) is nearby.
What is there to do at Ostal Pau Université - Sure Hotel Collection by Best Western and nearby?
Ostal Pau Université - Sure Hotel Collection by Best Western has a garden and access to a nearby health club.
Are there restaurants at or near Ostal Pau Université - Sure Hotel Collection by Best Western?
Yes, there's an onsite restaurant.
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Ostal Pau Université - Sure Hotel Collection by Best Western Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Aug 9, 2025
Todo ha estado muy bien y la atención es magnífica
David
David, 1-night trip
10/10 Exceptional
Jun 28, 2024
Excellent
Personnel accueillant et bienveillant.
Le service est au top, l’hôtel est bien situé.
Chambre au top tout comme le reste de l'hôtel.
Phoebe
Phoebe, 1-night trip
8/10 Very good
Jan 16, 2025
Petit dej léger
Christophe
Christophe, 2-night trip
4/10 Fair
May 13, 2025
Dommage
Hygiène limite
Très mal isolé
Petit dej restreint
nathalie
nathalie, 1-night trip
10/10 Exceptional
Sep 4, 2025
Chanh phirak
Chanh phirak, 1-night trip
6/10 Good
Jul 27, 2025
Hotel a las afueras
Hotel a las afueras de la Ciudad
Verified traveler
1-night trip
10/10 Exceptional
Jul 11, 2025
sandrine
sandrine, 3-night trip
8/10 Very good
Jul 3, 2025
François
François, 1-night trip
10/10 Exceptional
Jun 5, 2025
Excellent
Flavien
Flavien, 1-night trip
10/10 Exceptional
May 28, 2025
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 17, 2025
Matthieu
Matthieu, 1-night trip
8/10 Very good
Apr 17, 2025
THIERRY
THIERRY, 2-night trip
8/10 Very good
Apr 4, 2025
accueil
très bon accueil
Christophe
Christophe, 1-night trip
6/10 Good
Apr 3, 2025
Cecile
Cecile, 1-night trip
6/10 Good
Mar 12, 2025
Christophe
Christophe, 1-night trip
10/10 Exceptional
Mar 6, 2025
Jérôme
Jérôme, 1-night trip
10/10 Exceptional
Mar 2, 2025
Pascal
Pascal, 1-night trip
8/10 Very good
Feb 18, 2025
Hélas mauvaise insonorisation de la chambre 222. Si votre voisin ecoutes la radio ou la Tv jusqu'à 1h du mat!!!!
C est un problème.
Sinon bien
michel
michel, 1-night trip
10/10 Exceptional
Jan 16, 2025
THIERRY
THIERRY, 1-night trip
10/10 Exceptional
Dec 5, 2024
Molin
Molin, 1-night trip
8/10 Very good
Nov 22, 2024
Juste correct
Bien au premier abord mais finalement les joints de la vitre sur la baignoire sont sales
Dommage
Salle petit déjeuné dans l entrée bof
Personnel très agréable et accueillant
nathalie
nathalie, 1-night trip
10/10 Exceptional
Sep 4, 2024
Literie propre et confortable
Le personnel est tres accueillant et de bon conseil
Verified traveler
1-night trip
10/10 Exceptional
Sep 2, 2024
Nickel
Acceuil sympa et professionnel. Chambre propre et agreable.
Bonne adresse pour les deplacements professionnels
Matthieu
Matthieu, 1-night trip
10/10 Exceptional
Aug 18, 2024
Fabrice
Fabrice, 1-night trip
10/10 Exceptional
Aug 17, 2024
Hotel très confortable, le personnels très sympathique, petit déjeuner complet, les chambres très confortable. Je recommande les yeux fermés, et bien sur je reviendrai.