Neil at the front desk made the entire stay so much better. Everytime I’d see him he’d already be
McKenzie
McKenzie、3 泊の出張
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 9 月 7 日
Comfortable beds, updated hotel
Summer
Summer、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 26 日
Pearletta
Pearletta、3 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 8 月 10 日
Austin
Austin、7 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 8 月 6 日
Nice!
Everything was excellent! The staff were nice and they helped us quickly. I loved the quietness overall and the breakfast was good.
Tiffanie
Tiffanie、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 29 日
latonya
latonya、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 22 日
Makela
Makela、2 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 7 月 21 日
savana
savana、2 泊の友人との旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 7 月 18 日
Franni
Franni、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
2/10 (不満)
2025 年 7 月 17 日
There is always something
Me and about 10 other folks couldn't be checked in because the system couldn't receive booking info from 3rd party apps. Some of the guests were getting fairly annoyed at the problem. Front desk turned us all away and were told to call whoever we booked from and get a refund. In order to get a refund the 3rd party app has to call the hotel and get a waiver but the hotel doesn't answer their calls. I tried for two days to get a waiver so I can get my refund and Expedia says, they're not picking up the phone. I come back the third day to speak to the front desk staff to get a good number for Expedia to call them back and finally they answer.
My first time at this hotel the room they gave me had a broken TV so they move me into another room. The second time, the front desk offered me a double queen room since they were out of the King room, when I asked 'why is that?' with a not so happy look, the front desk person gave me a King Suite instead.
I've booked next door dozens of times at the Springhill and never had any problems. I get it, it's always not perfect but everytime I book at this hotel there is always something.
宿泊されたお客様
2 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 7 月 10 日
Good place to stay
Good convenient location.
宿泊されたお客様
1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 28 日
It was a nice clean room.
Fabian
Fabian、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素 晴らしい)
2025 年 6 月 23 日
Friendly staff and super helpful checking in.
Rebeccah
Rebeccah、1 泊の出張
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 22 日
Adela
Adela 、1 泊の家族旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 21 日
It was exactly what we wanted and expected. Staff was super friendly.
Tabitha
Tabitha、2 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 20 日
Swimming pool was out of order. The person at the front desk was courteous but looked like in a rush. He could be a little more relaxed.
Andres
Andres、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 20 日
I enjoyed my stay felt so comfortable and I'll keep coming back.
Great staff members
Franni
Franni、1 泊旅行
Hotels.com を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 16 日
Great stay, quiet, clean and comfortable!
Cecil
Cecil、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 8 日
The ice machine on the 5th floor was either empty or didn't work
Rory
Rory、2 泊旅行
Expedia を利用した宿泊者限定の口コミ
8/10 (とても良い)
2025 年 6 月 7 日
Britne
Britne、1 泊旅行
Expedia を利用した宿泊者限定の口コミ
6/10 (良い)
2025 年 6 月 3 日
AIR CONDITIONER REALLY DOES NOT KEEP ROOM COOL, ROOM IS STUFFY. HAIR WAS IN SHOWER AND ON SINK. JUST DIDN'T FEEL COMFORTABLE.
Derrick
Derrick、1 泊の家族旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 2 日
Breakfast was pretty good for being the free option. Sometimes it’s pretty basic, this one was good. The staff was attentive and nice. I was really dehydrated and need rest, there was a jr high school band group there and we ended up by an aspiring violinist. After several hours of heavily mediocre serenades, the staff was very nice and accommodating when we asked for another room. Went to the 5th floor within 10 mins. Will stay at a Fairfield again. And again… this one’s staff was particularly nice and attentive.
Bailey
Bailey、1 泊の恋人との旅行
Expedia を利用した宿泊者限定の口コミ
10/10 (最高に素晴らしい)
2025 年 6 月 1 日
Everything from check in to check out was excellent. The staff members were friendly and courteous. Breakfast was great and they had an excellent assortment of food items to choose from. Definitely will stay here again next time we’re in Austin!!!