I booked a 2 queen suite and was given a 2 queen standard. We needed the suite for the extra bed space. We had to make it work using a roll away cot because the hotel was completely booked. I can’t seem to get a refund for the difference in cost of the suite vs standard despite contacting hotels.com and the property manager.
Ashley
1 泊の家族旅行
10/10
ANGELINA
1 泊の家族旅行
10/10
Melissa
1 泊の出張
8/10
Great job!
oscar
1 泊旅行
4/10
Rick
2 泊旅行
10/10
Excellent, professional yet caring customer service.
Rose
2 泊の家族旅行
10/10
Michael
2 泊旅行
10/10
Chioun
2 泊旅行
10/10
Khalifa
1 泊旅行
8/10
The front desk ataff was very welcoming and helpful. Unfortunately the breakfast was lacking. It was around 8 am and there was hardly any hot food left. A few other things which were appreciated since i had my young son with me. I've visited countless Holiday Inn Express hotels over the years and I've never seen the lack of food before.
Maribel
1 泊の家族旅行
8/10
All good
Lilian
1 泊旅行
8/10
Coffee bar terrible. Who uses sugar coffee cancer mate as the only option for coffee.
Warm coffee not hot. Woke establishment I won’t stay again
Loretta
1 泊旅行
10/10
Everyone was so nice and welcoming!
Danielle
2 泊旅行
10/10
Everyone was nice and everything was nice and clean
Shelley
1 泊の家族旅行
10/10
Honestly haven’t had a hotel breakfast as good before. The staff is super friendly and helpful. And the property was very clean.
Jennifer
2 泊の家族旅行
8/10
The stay was very nice. No problems, or issues of any kind.
There is a very nice car wash near by that I really needed to use.
Great restaurant 10 minutes away were my meeting was.
Kevin
1 泊の友人との旅行
10/10
wendell
2 泊旅行
10/10
Good location with easy access to nearby cities.
Roxanne
1 泊の恋人との旅行
8/10
Their breakfast was good and I'm picky. The room design was nice. The room was clean. But the construction is poor and several things were already falling apart. And their tv service would have been so cool... if it had worked.
Customer/guest service was wonderful. Water pressure was good.