Had to wait for an attendant to show up for check in. Pool was closed, not much was open, room was pretty loud. First time that I was disappointed with the hotel.
Julia
1 泊旅行
10/10
Nice hotel!!
Richard
1 泊旅行
2/10
I would have never stayed there if I knew in advance the pool was closed. Horrible we could’ve stayed somewhere else
Jessica
1 泊の家族旅行
10/10
Nice clean room with very comfortable bed and nice breakfast in the morning. The pool and spa did happen to be closed during my stay.
Chris
1 泊の出張
10/10
Daniel
1 泊旅行
6/10
One of the newer and more expensive hotels in Gunnison. Location is walkable to the college and many local restaurants. Rooms are clean and beds are comfortable. When we arrived saw a sign at the front desk saying the pool and spa were closed for a leak. Very disappointed since we were there for three nights and I chose the hotel because of the amenities. I would have stayed at one of the cheaper hotels in town had I known. We never saw anyone working on the pool and it looked to have been empty for a while. Additionally one of the two elevators was broken and the ice machine near our room didn’t work either. I was surprised at how unfriendly the front desk staff were - not even a “welcome” or “how may I help you.”
宿泊されたお客様
3 泊の家族旅行
10/10
Jeremy
1 泊旅行
10/10
Very nice stay! Friendly staff, clean and comfortable, good breakfast and coffee available anytime.
Sarah
4 泊旅行
10/10
We had three adults and were able to get a room with two queen beds and a fold-out sofa. The breakfast was outstanding. Close to restaurants, shopping and skiing!
Robin
1 泊の友人との旅行
10/10
Jessica M
1 泊の家族旅行
10/10
nathan
1 泊の出張
10/10
David
3 泊旅行
10/10
Great customer service!
Elena
1 泊旅行
10/10
MIchelle
1 泊旅行
2/10
Ali
2 泊旅行
8/10
It was fine for a quick trip. The husband was a little disappointed that the pool and hot tub was out of order and the tv was not set up on wifi. It wasn't really all that quiet either. Could hear tvs in adjacent rooms and doors in the hallway. It was clean though and the breakfast service was great.
宿泊されたお客様
1 泊旅行
4/10
Absolutely no customer service from the front desk.
The managers and owner of this place doesn't care about training their personnel. The house keepers do their job. They care.
Not even any smiles or how are you from the front desk.
Steve
3 泊の出張
10/10
Very comfortable and a great nights sleep.
Timothy
1 泊の出張
10/10
Best in town
Tommie Laverick
1 泊の恋人との旅行
4/10
Pool and hot tub were out of service and part of the reason to book it was to enjoy those facilities. They gave no date when it would be fixed so we have decided not to stay there again. The juice machine in the breakfast area was also out of order so there was no drinks available besides coffee . The front desk staff were unfriendly and not welcoming. We were disappointed for the standard of a Holiday Inn express.
Robyn
1 泊旅行
10/10
.
Brandi
1 泊旅行
8/10
Hunter
5 泊旅行
6/10
While the staff was very kind and the location really convenient, the cleanliness was not great. The floor was covered in stains and there was still food on the ground that the dog found. The tub was not clean. The pool and hot tub were also broken down. It would be great to get an email beforehand as that was one of the reasons to choose this spot.